Unlvswezel Posted June 6, 2023 #1 Share Posted June 6, 2023 I purchased my flights via Flight Ease and I’d like to upgrade my return flight (Delta) Premium Select to DeltaOne. Delta doesn’t have the ability to do the upgrade because the flight was booked through HAL. HAL wants to cancel and rebook which is silly. Has anyone had a similar experience or have a solution to my issue? Link to comment Share on other sites More sharing options...
CruiserBruce Posted June 6, 2023 #2 Share Posted June 6, 2023 There are many complexities here. Some have to do with the very cheap and severely restricted fare that you will get through Flight Ease. Second is when the seats are actually ticketed...which is why Delta told you to work through Flight Ease. No, it is NOT silly for HAL to want to cancel and rebook. It may be required to get you a fare that is upgradeable. These things are commonly discussed on the Cruise Air board, here: https://boards.cruisecritic.com/forum/77-cruise-air/ 1 1 Link to comment Share on other sites More sharing options...
Ellencruise Posted June 6, 2023 #3 Share Posted June 6, 2023 I book thru Flightease for Delta and I can always upgrade if I want. I go to the Delta app and my flight info is there. 1 Link to comment Share on other sites More sharing options...
iceman93 Posted June 6, 2023 #4 Share Posted June 6, 2023 Are you trying to upgrade with cash, miles, or elite status? Link to comment Share on other sites More sharing options...
Rare Mary229 Posted June 6, 2023 #5 Share Posted June 6, 2023 8 hours ago, Ellencruise said: I book thru Flightease for Delta and I can always upgrade if I want. I go to the Delta app and my flight info is there. I do the same with American. It after it is ticketed which is usually about 30 days out or if one were to pay HAL to have them ticketed early Link to comment Share on other sites More sharing options...
Rare Gail & Marty sailing away Posted June 6, 2023 #6 Share Posted June 6, 2023 11 hours ago, iceman93 said: Are you trying to upgrade with cash, miles, or elite status? Cash is no problem Link to comment Share on other sites More sharing options...
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