frayedend Posted June 29, 2023 #1 Share Posted June 29, 2023 My goodness, I've gotten the same email, telling me to review the pre-boarding safety video, over 7 times in the past 2 days. And yes I clicked the link to view the video. They must have a bad algorithm. 4 2 Link to comment Share on other sites More sharing options...
Asawi Posted June 29, 2023 #2 Share Posted June 29, 2023 (edited) Oh dear! And here I thought one every day for a week or two was bad! Edited June 29, 2023 by Asawi 1 1 Link to comment Share on other sites More sharing options...
chillyw Posted June 29, 2023 #3 Share Posted June 29, 2023 My Inbox right now: Important Information: Norwegian Cruise Line Pre-Boarding Safety Video Important Information: Norwegian Cruise Line Pre-Boarding Safety Video Important Information: Norwegian Cruise Line Pre-Boarding Safety Video Important Information: Norwegian Cruise Line Pre-Boarding Safety Video Important Information: Norwegian Cruise Line Pre-Boarding Safety Video Important Information: Norwegian Cruise Line Pre-Boarding Safety Video 1 3 Link to comment Share on other sites More sharing options...
Grimix Posted June 29, 2023 #4 Share Posted June 29, 2023 If you used your emails for other people in the cabin (like kids) I think you get really spammed. I know I was last year! 1 Link to comment Share on other sites More sharing options...
Agent999 Posted June 29, 2023 #5 Share Posted June 29, 2023 So sorry that this has happened to all of you. It is, however, strange to have this complaint given the number of people who were here just last weekend beating up NCL for "poor communication". Perhaps when people take personal responsibility and don't use "I never got an email" as an excuse things like this can stop. Until then, why not just set an inbox rule to auto-delete any emails with "Norwegian Cruise Line Pre-Boarding Safety Video" in the subject line? Gotta be a better solution than to hope that a post here will make them stop. Link to comment Share on other sites More sharing options...
frayedend Posted June 29, 2023 Author #6 Share Posted June 29, 2023 21 minutes ago, Agent999 said: So sorry that this has happened to all of you. It is, however, strange to have this complaint given the number of people who were here just last weekend beating up NCL for "poor communication". Perhaps when people take personal responsibility and don't use "I never got an email" as an excuse things like this can stop. Until then, why not just set an inbox rule to auto-delete any emails with "Norwegian Cruise Line Pre-Boarding Safety Video" in the subject line? Gotta be a better solution than to hope that a post here will make them stop. Wait, so you think because there was some unrelated thread about communication issues, that I had to have seen it and had the same complaint. Then you figured I posted this just to contradict the last complaint? LOL FWIW I did not see any thread about poor communication. I don't see an issue venting a bit on a board dedicated to the cruise line. You figure someone at NCL said, "hey, they are complaining about not enough communication, let's spam the crap out of them." for revenge? Lastly, I'm not looking for a solution. I was looking for some camaraderie from fellow cruisers, who may have been having the same experience. I got that from the first few replies. 7 Link to comment Share on other sites More sharing options...
tonit964 Posted June 29, 2023 #7 Share Posted June 29, 2023 1 hour ago, frayedend said: My goodness, I've gotten the same email, telling me to review the pre-boarding safety video, over 7 times in the past 2 days. And yes I clicked the link to view the video. They must have a bad algorithm. I guess I’m lucky, I board on Sunday and today was the first one I got. I’m expecting many more though based others experiences. 🤣 1 Link to comment Share on other sites More sharing options...
omahabob Posted June 29, 2023 #8 Share Posted June 29, 2023 This is almost certainly related to the web site issues they're experiencing. 2 Link to comment Share on other sites More sharing options...
chillyw Posted June 29, 2023 #9 Share Posted June 29, 2023 15 minutes ago, omahabob said: This is almost certainly related to the web site issues they're experiencing. Idk, I've gotten lots of emails when checking in ever since they switched, even during times when their website was fine a couple years ago 1 Link to comment Share on other sites More sharing options...
omahabob Posted June 29, 2023 #10 Share Posted June 29, 2023 5 minutes ago, chillyw said: Idk, I've gotten lots of emails when checking in ever since they switched, even during times when their website was fine a couple years ago 7 times in 2 days? Link to comment Share on other sites More sharing options...
chillyw Posted June 29, 2023 #11 Share Posted June 29, 2023 1 minute ago, omahabob said: 7 times in 2 days? Yep, happened to me back then too. Ever since they started the new safety process. Link to comment Share on other sites More sharing options...
omahabob Posted June 29, 2023 #12 Share Posted June 29, 2023 Well, at lest they're consistent in ONE thing. 😜 2 1 Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted June 29, 2023 #13 Share Posted June 29, 2023 (edited) 6 hours ago, frayedend said: My goodness, I've gotten the same email, telling me to review the pre-boarding safety video, over 7 times in the past 2 days. And yes I clicked the link to view the video. They must have a bad algorithm. It is “normal” for each guest to receive 3 reminders. If everyone uses the same email, you’re the lucky winner of all notifications. It has nothing to do with any web site problems. Edited June 29, 2023 by BirdTravels Link to comment Share on other sites More sharing options...
omahabob Posted June 29, 2023 #14 Share Posted June 29, 2023 I didn't get three reminders at the same time. They were spread out over a period of time, and they stopped after I viewed the video. Link to comment Share on other sites More sharing options...
frayedend Posted June 30, 2023 Author #15 Share Posted June 30, 2023 17 minutes ago, BirdTravels said: It is “normal” for each guest to receive 3 reminders. If everyone uses the same email, you’re the lucky winner of all notifications. It has nothing to do with any web site problems. My wife booked the cruise. I use my own email and the only reason I think I get emails is because I added the cruise in my NCL iPhone app. But I have gotten 7 repeat emails. Funny thing is my wife also forwarded me the email in case I didn't get it. :) Link to comment Share on other sites More sharing options...
frayedend Posted June 30, 2023 Author #16 Share Posted June 30, 2023 11 minutes ago, omahabob said: I didn't get three reminders at the same time. They were spread out over a period of time, and they stopped after I viewed the video. I was wondering if they had some way to know you clicked the link. But I clicked it and left it playing on YouTube a few times and still got new emails. Link to comment Share on other sites More sharing options...
omahabob Posted June 30, 2023 #17 Share Posted June 30, 2023 (edited) I had to watch it all the way through to the end. It wouldn't allow me to fast forward. I can't remember if there was some kind of acknowledgement at the end. It kept sending emails to my wife, because she hadn't yet watched it. Don't think either of us got more than three messages. This was part of online check-in, mind you. Watching it outside of check-in won't stop the messages. Edited June 30, 2023 by omahabob Link to comment Share on other sites More sharing options...
baflagg Posted June 30, 2023 #18 Share Posted June 30, 2023 When we cruised last year we received the video multiple times before both our cruises, I think because they no longer have in person muster drills they send it many times in hopes that everyone will watch it at least once. I'm expecting start receiving reminders next week for our July 9th cruise. Link to comment Share on other sites More sharing options...
MoCruiseFan Posted June 30, 2023 #19 Share Posted June 30, 2023 8 hours ago, frayedend said: My goodness, I've gotten the same email, telling me to review the pre-boarding safety video, over 7 times in the past 2 days. And yes I clicked the link to view the video. They must have a bad algorithm. There is this really cool feature in every email client where you can click a link to delete email... 2 Link to comment Share on other sites More sharing options...
chillyw Posted June 30, 2023 #20 Share Posted June 30, 2023 4 hours ago, omahabob said: I had to watch it all the way through to the end. It wouldn't allow me to fast forward. I can't remember if there was some kind of acknowledgement at the end. It kept sending emails to my wife, because she hadn't yet watched it. Don't think either of us got more than three messages. This was part of online check-in, mind you. Watching it outside of check-in won't stop the messages. I watched it during check in a couple weeks ago and I got more of the emails today. Doesn't stop it for me. Link to comment Share on other sites More sharing options...
LloydJr Posted June 30, 2023 #21 Share Posted June 30, 2023 I just delete them, like the other 50% of the crap that shows up in my inbox. Why make it so dramatic? 3 Link to comment Share on other sites More sharing options...
omahabob Posted June 30, 2023 #22 Share Posted June 30, 2023 Because repeat crap is much more irritating than original crap. Some of us don't get all that crap in our inboxes, and would like to keep it that way. Just because you put up with crap doesn't mean other people want to. And it wasn't dramatic, though you seem to be tipping it that way. 5 2 2 Link to comment Share on other sites More sharing options...
frayedend Posted June 30, 2023 Author #23 Share Posted June 30, 2023 (edited) @omahabob, thanks! It was really a lighthearted gripe post. I wasn't really that upset, just making a point and engaging folks on here because, well, that's why we read message boards. @MoCruiseFan Thanks so much. I didn't know about that feature. Now to delete the eleventy billion emails in my inbox. Appreciate it. Edited June 30, 2023 by frayedend 2 1 Link to comment Share on other sites More sharing options...
frayedend Posted June 30, 2023 Author #24 Share Posted June 30, 2023 15 hours ago, Agent999 said: So sorry that this has happened to all of you. It is, however, strange to have this complaint given the number of people who were here just last weekend beating up NCL for "poor communication". Perhaps when people take personal responsibility and don't use "I never got an email" as an excuse things like this can stop. Until then, why not just set an inbox rule to auto-delete any emails with "Norwegian Cruise Line Pre-Boarding Safety Video" in the subject line? Gotta be a better solution than to hope that a post here will make them stop. Okay, I gotta laugh at your last line. Only because since I posted here, well, I haven't received another email. 3 Link to comment Share on other sites More sharing options...
FreestyleNovice Posted June 30, 2023 #25 Share Posted June 30, 2023 NCL pumping up the vibe for your upcoming cruise for sure 1 2 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now