Post cruise transfer

[dilbertsdaddy]

Sailing in two weeks (post cruise transfer is in three weeks)

 

All my excursions are listed in the app but nothing on the transfer.  

 

Should I be concerned and when does it normally show up?  (booked through TA/AX)

[WestLakeGirl]

Call your TA to make sure it got booked and was paid for

[dilbertsdaddy]

On 7/7/2023 at 9:38 AM, WestLakeGirl said:

Call your TA to make sure it got booked and was paid for

 

Yeah, they are not much help, they said Celebrity will provide the info once on the ship.  I would think it would be listed in my app with the rest of my tours (?) 

 

BTW, this is Seward to ANC (downtown) if anyone has any experience with this

Edited July 8, 2023 by dilbertsdaddy

[jelayne]

Did you book this through the Celebrity website if so you should have received a confirmation of your purchase. Did you pay by credit card or OBC?

If your TA booked it for you they should have a confirmation.  

[dilbertsdaddy]

8 minutes ago, jelayne said:

Did you book this through the Celebrity website if so you should have received a confirmation of your purchase. Did you pay by credit card or OBC?

If your TA booked it for you they should have a confirmation.  

 

TA booked and it is on my receipt but no info on app/etc.

[WestLakeGirl]

Try looking at your “my celebrity” account on the website.  The app does not show everything.

[Denny01]

WestLakeGirl is right. I went to my booking on line, and checked excursions there. Went to Plan My Cruise. then at the top right corner was my Initials which showed Order History and that showed my bookings. 

 

Den

[killarneylady]

17 hours ago, Denny01 said:

WestLakeGirl is right. I went to my booking on line, and checked excursions there. Went to Plan My Cruise. then at the top right corner was my Initials which showed Order History and that showed my bookings. 

 

Den

yes, I had trouble finding orders as I had only gone into ‘my reservation’ and not ‘cruise planner. Need to see your initials on top RH corner and shopping cart beside it. I am only shown 2 orders WiFi and classic drinks with zero cost. I also booked transfers and grat are part of AI package. All shown on receipt from TA so I’m assuming I’m ok? Maybe account updating leaves a lot to be desired!  

[grimpil]

I can't see any of my purchases online but I am more than 90 days out. Will that change at less than 90 days from cruise?

[killarneylady]

This was just put on Facebook post shows debarkation times and how they do it. Thought it was helpful . 

[dilbertsdaddy]

15 minutes ago, killarneylady said:

This was just put on Facebook post shows debarkation times and how they do it. Thought it was helpful . 

 

Thank you!