rhobbkf Posted July 8, 2023 #1 Share Posted July 8, 2023 I've looked on the app and on the website, but I can't find anywhere I can change from one specialty restaurant to another or cancel and rebook a different restaurant. Cruise is in 30 days. Thanks. Link to comment Share on other sites More sharing options...
Rare shof515 Posted July 8, 2023 #2 Share Posted July 8, 2023 This can only be done by calling or onboard the ship Link to comment Share on other sites More sharing options...
rhobbkf Posted July 8, 2023 Author #3 Share Posted July 8, 2023 Thank you! Link to comment Share on other sites More sharing options...
ChiefMateJRK Posted July 8, 2023 #4 Share Posted July 8, 2023 Chat. Link to comment Share on other sites More sharing options...
FLAHAM Posted July 8, 2023 #5 Share Posted July 8, 2023 Your PCC can cancel in under a minute. Link to comment Share on other sites More sharing options...
Rare destar Posted July 8, 2023 #6 Share Posted July 8, 2023 If a Latitude member, call the Latitude members number directly, they can help you with rearranging reservations. Link to comment Share on other sites More sharing options...
ChiefMateJRK Posted July 8, 2023 #7 Share Posted July 8, 2023 33 minutes ago, destar said: If a Latitude member, call the Latitude members number directly, they can help you with rearranging reservations. Is that different than the normal NCL reservations number? 1 Link to comment Share on other sites More sharing options...
omahabob Posted July 8, 2023 #8 Share Posted July 8, 2023 Yes. Link to comment Share on other sites More sharing options...
MacGuffin3 Posted July 9, 2023 #9 Share Posted July 9, 2023 5 hours ago, ChiefMateJRK said: Chat. I never found this in the app, had to call the NCL customer service listed. Pain in the A**. Who wants to actually spend time talking to customer service people? 1 Link to comment Share on other sites More sharing options...
omahabob Posted July 9, 2023 #10 Share Posted July 9, 2023 I think chat is just a web site thing. Link to comment Share on other sites More sharing options...
MacGuffin3 Posted July 9, 2023 #11 Share Posted July 9, 2023 5 minutes ago, omahabob said: I think chat is just a web site thing. I'm pretty sure I looked for it there too. I do anything I can to avoid making phone calls. How hard is it to add a "cancel" button NCL? Link to comment Share on other sites More sharing options...
omahabob Posted July 9, 2023 #12 Share Posted July 9, 2023 "How hard is it to..." is just not a question you can ask NCL. You'd never run out of possibilities when deciding what to tack onto the end of that question. Link to comment Share on other sites More sharing options...
complawyer Posted July 9, 2023 #13 Share Posted July 9, 2023 no problem, as soon as you are comfortably on board, go to either guest services, usually on the 1st day, there is someone taking reservations for all, or call the restaurant and cancel. sometimes there are also people out side the pool, or in the buffet who perform the same function Link to comment Share on other sites More sharing options...
Asawi Posted July 9, 2023 #14 Share Posted July 9, 2023 Online chat is perfect for this and other things if you (like me) don't want to call. I don't think it's in the app, but on the web site. Link to comment Share on other sites More sharing options...
Rare debenson0723 Posted July 9, 2023 #15 Share Posted July 9, 2023 Bottom left corner on the website is the chat popup box. Link to comment Share on other sites More sharing options...
Rare destar Posted July 9, 2023 #16 Share Posted July 9, 2023 21 hours ago, ChiefMateJRK said: s that different than the normal NCL reservations number? Yes Chief, The Latitude Reward Program number is 1-877-794-8567, NCL main number is 1-866-234-7350. Did a little homework for you Chief. Link to comment Share on other sites More sharing options...
MacGuffin3 Posted July 9, 2023 #17 Share Posted July 9, 2023 11 hours ago, debenson0723 said: Bottom left corner on the website is the chat popup box. Must be invisible on my site. Nothing but blue skies. Link to comment Share on other sites More sharing options...
ChiefMateJRK Posted July 9, 2023 #18 Share Posted July 9, 2023 1 hour ago, destar said: Yes Chief, The Latitude Reward Program number is 1-877-794-8567, NCL main number is 1-866-234-7350. Did a little homework for you Chief. That was real nice of you!! Do you wind up talking to different people? My contact list has some other number (800-327-7030). Have I been calling the wrong people all of this time? They still answer promptly and do what I need them to.😎 Link to comment Share on other sites More sharing options...
Rare destar Posted July 9, 2023 #19 Share Posted July 9, 2023 (edited) 13 minutes ago, ChiefMateJRK said: Do you wind up talking to different people? Dont know, It was recommended on my last Prima cruise roll call. I called them and the person that answer was very helpful and help me booked 7 specialty restaurant dinners. 13 minutes ago, ChiefMateJRK said: They still answer promptly and do what I need them to.😎 They have to, once the Chief calls, its all hands on deck. Edited July 9, 2023 by destar 1 Link to comment Share on other sites More sharing options...
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