Jump to content
Cruise Critic Community

NCL Safety Video -email bombardment!!!

Markj

By Markj,
in Norwegian Cruise Line

 Share

Recommended Posts

Markj

Markj

Posted
Posted

We are sailing on Prima tomorrow and of course when I checked in we watched the MANDATORY safety video.

 

You can't continue check in unless you watch it.

 

NCL has now emailed me 16 times requesting me to watch it. I mean come on, I've had less emails asking me claim £30million from the late King of Togo.

 

Give it a rest NCL!!!!!

 

Anyone else beat that???

Link to comment
Share on other sites
luv2kroooz Holiday Sharing Rare

luv2kroooz

Posted
Posted (edited)
40 minutes ago, Markj said:

We are sailing on Prima tomorrow and of course when I checked in we watched the MANDATORY safety video.

 

You can't continue check in unless you watch it.

 

NCL has now emailed me 16 times requesting me to watch it. I mean come on, I've had less emails asking me claim £30million from the late King of Togo.

 

Give it a rest NCL!!!!!

 

Anyone else beat that???

Yes, they know about and refuse to do anything about it. Very inconsiderate. If everyone acted like NCL does, I'd have hundreds of triplicate emails every day to sort through. Fortunately, the majority of senders are more considerate and professional.  Most will take corrective action once an issue presents itself. Haven't seen that and really wouldn't expect it from NCL, though. So sad.

Edited by luv2kroooz
  • Like 1
  • Thanks 1
  • Haha 1
Link to comment
Share on other sites
Ellis1138

Ellis1138

Posted
Posted

Given that this happens a lot, I thought it would happen to me after I checked in. I watched the video, it registered, and nary a whisper from NCL to my email. They do, however, keep sending me email nags encouraging me to upgrade from a studio cabin.

  • Like 1
  • Haha 1
Link to comment
Share on other sites
Ellis1138

Ellis1138

Posted
Posted
4 minutes ago, TPgal said:

Strange...I wonder what their motivation i$?

Probably $. If they can convince me to pay $200 to move to an unsold balcony (or $100 to an unsold inside), then they can charge someone else who wants the previously sold out studio?

Link to comment
Share on other sites
jill5172

jill5172

Posted
Posted
18 minutes ago, Ellis1138 said:

Given that this happens a lot, I thought it would happen to me after I checked in. I watched the video, it registered, and nary a whisper from NCL to my email. They do, however, keep sending me email nags encouraging me to upgrade from a studio cabin.

 

Give it time; the real nagging happens within the three days before you sail.  I had booked for 12 people and I got individual emails for EVERY SINGLE PERSON at least once a day for the three days before the cruise, after I had had to watch the safety video 12 times to get everyone checked in at 30 days ahead.  It was insane.

  • Like 2
  • Haha 1
Link to comment
Share on other sites
skatie

skatie

Posted
Posted

I have 12 emails now for the video and have watched it at least four times just to be sure and I can guarantee you that tomorrow when we check in at the muster station they will tell me they have no record of us watching it!

Link to comment
Share on other sites
sailingships

sailingships

Posted
Posted
6 hours ago, Markj said:

We are sailing on Prima tomorrow and of course when I checked in we watched the MANDATORY safety video.

 

You can't continue check in unless you watch it.

 

NCL has now emailed me 16 times requesting me to watch it. I mean come on, I've had less emails asking me claim £30million from the late King of Togo.

 

Give it a rest NCL!!!!!

 

Anyone else beat that???

You win !!!

 

Usually only once a week after 21 day check in...

Link to comment
Share on other sites
mking8288 "Live from...." Rare

mking8288

Posted
Posted

Configure and use email's "spam" filtering's advanced options to screen, divert & group those repeating emails into its own folder - check the message headers that you didn't miss anything else important or urgent, i.e. like you got a free upgrade to Haven  (just kidding, okay - wishful dreaming)

 

Then, it's one click to delete & wipe them all clean from the Spam/Trash bins of your In-Box.  Give it a try - get the "geek" friends, kids, neighbors, etc. to do this for the less tech savvy ones.

Link to comment
Share on other sites
Asawi

Asawi

Posted
Posted
13 hours ago, jill5172 said:

 

Give it time; the real nagging happens within the three days before you sail.  I had booked for 12 people and I got individual emails for EVERY SINGLE PERSON at least once a day for the three days before the cruise, after I had had to watch the safety video 12 times to get everyone checked in at 30 days ahead.  It was insane.

So... There will be at least 11 people on that ship that HASN'T watched the video...  😄 

Joking aside, for my cruise i July I only a couple of reminders. For the cruise before that... oh my!... they just kept coming!

Link to comment
Share on other sites
dcipjr

dcipjr

Posted
Posted

The whole safety video thing is a bit of a mess, if I'm being honest.

 

I always do the check-in for my whole family. After all, what am I supposed to do, make them sign up for NCL accounts and do their own check-ins? Come on.

 

I have to watch the safety video for everyone I'm checking in, so I'm watching it multiple times, and they're watching it 0 times.

 

I imagine that most of the other Designated Vacation Planners in each family is in the same boat (no pun intended), so this means that a sizable percentage of the people onboard aren't watching the video.

 

Not sure what the answer is, but it's certainly not making the person doing check-in for their family watch the video for each person they're checking in.

Link to comment
Share on other sites
cruiseny4life Holiday Sharing Rare

cruiseny4life

Posted
Posted
37 minutes ago, Cruising Lynne said:

Disregarding numerous emails about the safety video is still better than the whole ship doing in person muster at the same time.

It's so easy to delete an email...I truly don't know why people whine and moan about this. Have they not done an in-person muster drill? I have....I never want to return to those days (still, a first world problem, but not a pleasant experience). 

  • Like 5
Link to comment
Share on other sites
DCGuy64 Great Review Rare

DCGuy64

Posted
Posted
13 minutes ago, cruiseny4life said:

It's so easy to delete an email...I truly don't know why people whine and moan about this. Have they not done an in-person muster drill? I have....I never want to return to those days (still, a first world problem, but not a pleasant experience). 

And think of the alternative: people angered because NCL hasn't sent them the required video! People will always find a thing to complain about. (However, I agree that in this situation, it's a bit of overkill)

Link to comment
Share on other sites
SpacemanSpiff

SpacemanSpiff

Posted
Posted
11 minutes ago, DCGuy64 said:

And think of the alternative: people angered because NCL hasn't sent them the required video! People will always find a thing to complain about. (However, I agree that in this situation, it's a bit of overkill)

I haven't had any (I know, shut my mouth, that's the kiss of death).  I'm not complaining, just perplexed.  Clean living, maybe?

  • Haha 1
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share
Go to topic listing
  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...