Website problems

[cricketlover]

I am having problems using the Celebrity app to make reservations for my cruise, and when I try to use the website it keeps coming up with “we are having problems it’s not you.” This has been going on for three days. I have tried reinstalling the app.

[cruisestitch]

Are you trying on the app or on the website?

[cricketlover]

Both.

[emmas gran]

When is your cruise? 

[rerepunim]

 

2 hours ago, cricketlover said:

I am having problems using the Celebrity app to make reservations for my cruise, and when I try to use the website it keeps coming up with “we are having problems it’s not you.” This has been going on for three days. I have tried reinstalling the app.

Same-cannot sign in

[bikerunner]

Celebrity has been having major problems all week.  At times it works than others it won't. Not much we can do but wait for the "most excellent IT team" (ie pure sarcasm) to get it working correctly.  

[hcat]

glad  that we had no issues making  final payment online on our cruise mgr page a few days ago..

[1Virgo]

same here.  Issues.   New website design not great.  I click on the go to Canada website, see the CAD dollars beside price but in small print, says prices shown in US $    The date for cruise is not instantly seen, nor organized. I used January/February 2024 but kept seeing 2025 cruises.    

[1Virgo]

looks like Celebrity has gone back to “regular” format.  Dates again showing  up without having to click on a button to see the date.     And prices are CAD     Maybe they should hire a good IT company