Harry Peterson Posted November 5, 2023 #151 Share Posted November 5, 2023 3 minutes ago, Windsurfboy said: Nearby , short drive or an hour's walk along coast path Great place. Went to school in Falmouth many years ago. Very many happy memories of growing up in Cornwall. Including wandering down Dracaena Avenue at 3 in the morning at the age of 14 with a mate - we thought that so exciting! Link to comment Share on other sites More sharing options...
Glad Bailey Posted November 5, 2023 #152 Share Posted November 5, 2023 Many thanks for all the good wishes Dinner is to be served in our cabins again- still a bit bumpy but nothing like during the storm 3 Link to comment Share on other sites More sharing options...
JMMKUK Posted November 5, 2023 #153 Share Posted November 5, 2023 13 minutes ago, Glad Bailey said: Many thanks for all the good wishes Dinner is to be served in our cabins again- still a bit bumpy but nothing like during the storm So pleased things are improving. Is the MDR still being used as a field hospital? I'm guessing there'll be a fleet of ambulances waiting at Portsmouth. A dining companion last week said SoA had 3 flashing ones at one of our final ports but she couldn't remember which. Link to comment Share on other sites More sharing options...
FannyLiz Posted November 5, 2023 Author #154 Share Posted November 5, 2023 21 minutes ago, Glad Bailey said: Dinner is to be served in our cabins again- still a bit bumpy but nothing like during the storm I imagine there will also be a lorry load of china and glassware waiting at the dockside as well. Perhaps this is why you are eating from paper plates in cabins ? 1 Link to comment Share on other sites More sharing options...
Whiteduck1 Posted November 5, 2023 #155 Share Posted November 5, 2023 Firstly sympathys to all aboard. Can't imagine how awful and scary it was for you. Just asking and if I'm being silly just say.. Why are you still having food in and being told to stay in the cabins in what now looks like fairly normal stormy weather during the winter months. Is it because the restaurant is still being used as a field hospital? ... Being cynical I wonder if they want to keep the passengers in their cabins and apart so that they don't start asking very difficult questions..... If I was the Captain I would start looking forward to my new job with Saga, probably involving toilet duck..... Link to comment Share on other sites More sharing options...
FannyLiz Posted November 5, 2023 Author #156 Share Posted November 5, 2023 4 minutes ago, Whiteduck1 said: . If I was the Captain I would start looking forward to my new job with Saga, probably involving toilet duck..... I wonder how many stand by captains they have ? If they want to do a thorough debrief of this one then they will have to find another able to do 30 days away at short notice. 1 Link to comment Share on other sites More sharing options...
Rare Windsurfboy Posted November 5, 2023 #157 Share Posted November 5, 2023 If SOA arrives in Portsmouth tommorow night, expect all the injured will be whisked of the ship. Will others be given opportunity. No reason for people to be kept in cabins by then. Indeed by tomorrow morning should be relatively very calm under 4m waves and diminishing rapidly. Link to comment Share on other sites More sharing options...
Glad Bailey Posted November 5, 2023 #158 Share Posted November 5, 2023 Don’t know for sure but I would guess that the dining room is no longer being used for the injured as we have been told that all dining rooms and public areas will be available from breakfast to morrow. I think the fact we are still having meals in cabins is just over caution after previous problems. Dinner just arrived - china plates for main,paper for deserts. Assume any passengers who are able to take their own bags off could disembark tomorrow night,but majority will have included transport home so will need to wait until Tuesday morning. 5 Link to comment Share on other sites More sharing options...
Rare Windsurfboy Posted November 5, 2023 #159 Share Posted November 5, 2023 50 minutes ago, Glad Bailey said: Don’t know for sure but I would guess that the dining room is no longer being used for the injured as we have been told that all dining rooms and public areas will be available from breakfast to morrow. I think the fact we are still having meals in cabins is just over caution after previous problems. Dinner just arrived - china plates for main,paper for deserts. Assume any passengers who are able to take their own bags off could disembark tomorrow night,but majority will have included transport home so will need to wait until Tuesday morning. Are you allowed out of your cabins To stretch your legs? Link to comment Share on other sites More sharing options...
Glad Bailey Posted November 5, 2023 #160 Share Posted November 5, 2023 Although we have been asked to stay in cabins, when opening door for meal service,have seen some wandering about 3 Link to comment Share on other sites More sharing options...
LandC Posted November 5, 2023 #161 Share Posted November 5, 2023 I’m surprised that Saga haven’t circulated a letter to passengers regarding compensation for the poor experience you have all had. Perhaps this will be discussed tomorrow when people are able to move around the ship. 1 Link to comment Share on other sites More sharing options...
FannyLiz Posted November 5, 2023 Author #162 Share Posted November 5, 2023 2 minutes ago, LandC said: I’m surprised that Saga haven’t circulated a letter to passengers regarding compensation for the poor experience you have all had. Are you actually entitled to compensation ? I thought bad weather, like war, was counted as an Act of God in the insurance world and you were not entitled to a payout. I can understand them giving an ex gratia one or vouchers to keep customers loyal but it is going to be an expensive week for Saga. Link to comment Share on other sites More sharing options...
Polly79 Posted November 5, 2023 #163 Share Posted November 5, 2023 I’m wondering if we will hear from Kevin Woodford at some point, being a celeb on board. His social media is quiet so far. Have been thinking about everyone on board, it sounds a truly horrendous experience. I will be happy to hear everyone is safe on land. Thank you for the updates, it’s good to hear it has calmed and that you are being well looked after. Link to comment Share on other sites More sharing options...
Rare Windsurfboy Posted November 5, 2023 #164 Share Posted November 5, 2023 55 minutes ago, FannyLiz said: Are you actually entitled to compensation ? I thought bad weather, like war, was counted as an Act of God in the insurance world and you were not entitled to a payout. I can understand them giving an ex gratia one or vouchers to keep customers loyal but it is going to be an expensive week for Saga. An entitlement for compensation , as opposed to an exgratia goodwill payment, would only exist if it was considered negligent to proceed into the bad weather given the forecast. That is the question. 2 Link to comment Share on other sites More sharing options...
JMMKUK Posted November 5, 2023 #165 Share Posted November 5, 2023 1 hour ago, Polly79 said: I’m wondering if we will hear from Kevin Woodford at some point, being a celeb on board. His social media is quiet so far. Have been thinking about everyone on board, it sounds a truly horrendous experience. I will be happy to hear everyone is safe on land. Thank you for the updates, it’s good to hear it has calmed and that you are being well looked after. OMG Poor Kevin & Jean. Hope they are both OK. I will only stop worrying about all on board when SoD is back in PME & you have all disembarked from your hellish return to the UK. The last few days have been so unlike any Saga cruise we have been on. They have always been so cautious about weather conditions. 1 Link to comment Share on other sites More sharing options...
lincslady Posted November 6, 2023 #166 Share Posted November 6, 2023 She seems to be docked in Bilbao; hopefully good news, and with luck the weather may improve on the way home? 1 Link to comment Share on other sites More sharing options...
LandC Posted November 6, 2023 #167 Share Posted November 6, 2023 Spirit of Adventure is docked in Bilbao. Spirit of Discovery is sailing towards Portsmouth. 1 Link to comment Share on other sites More sharing options...
khkate Posted November 6, 2023 #168 Share Posted November 6, 2023 On Cruisemapper, Spirit of Discovery is listed as picking up the pilot for Portsmouth at 6pm this evening. 2 Link to comment Share on other sites More sharing options...
FannyLiz Posted November 6, 2023 Author #169 Share Posted November 6, 2023 I do hope they provide transport into Bilbao and don’t let them think that Santurtzi is “ it”. Link to comment Share on other sites More sharing options...
nosapphire Posted November 6, 2023 #170 Share Posted November 6, 2023 10 hours ago, Windsurfboy said: An entitlement for compensation , as opposed to an exgratia goodwill payment, would only exist if it was considered negligent to proceed into the bad weather given the forecast. That is the question. It would be interesting to know the real reason for proceeding into the forecast bad weather. Did the winds/swell change direction and/or increase when already underway and too late to change? Were they picking the best of 2 options because of another storm behind? Was it an error of judgement? Were they placing greater importance on getting the next cruise away on time? Was it an experiment to find out whether they could keep sailing without too much fallout (financially) from passengers? IF Saga have any sense, they will make a serious gesture of goodwill, along with some form of explanation to all affected passengers, purely on a commercial basis to keep them all onside. If somebody starts a legal claim which snowballs into a class action from one of the always advertising "shark" companies, even if Saga are found to have taken the best/only possible action under the circumstances, much damage will be done to their reputation. 4 1 Link to comment Share on other sites More sharing options...
Banjo an Posted November 6, 2023 #171 Share Posted November 6, 2023 Being an ex seaman myself and having watched cruise mapper for the last few days I think it’s possible that the officers took the best option other than not sailing. The route they took the ship on was much further out into the Atlantic and probably put the bow into the waves to lessen the worst impact. They didn’t bring the ship into the Bay until the weather had moderated somewhat. It’s a case of damned if you do, damned if you don’t. 2 Link to comment Share on other sites More sharing options...
Dermotsgirl Posted November 6, 2023 #172 Share Posted November 6, 2023 2 hours ago, nosapphire said: It would be interesting to know the real reason for proceeding into the forecast bad weather. Did the winds/swell change direction and/or increase when already underway and too late to change? Were they picking the best of 2 options because of another storm behind? Was it an error of judgement? Were they placing greater importance on getting the next cruise away on time? Was it an experiment to find out whether they could keep sailing without too much fallout (financially) from passengers? IF Saga have any sense, they will make a serious gesture of goodwill, along with some form of explanation to all affected passengers, purely on a commercial basis to keep them all onside. If somebody starts a legal claim which snowballs into a class action from one of the always advertising "shark" companies, even if Saga are found to have taken the best/only possible action under the circumstances, much damage will be done to their reputation. From one of the Saga groups elsewhere, somebody posted that a Q&A session had taken place, hosted by the Cruise Director. As I understand it, there was an announcement when they were in Fuerteventura, advising that Gran Canaria would be missed, and they would proceed 'at pace' to La Coruna, with the view to spending two nights there to shelter from the storm. However, when they got to the vicinity of La Coruna, the port was closed. the storm getting to its height, and just being too dangerous to manoeuvre the ship safely into port. My assumption is that the poor weather on the way up, going past Portugal, meant that there were already high seas, meaning that they couldn't go as fast as was needed in order to get to La Coruna before the worst of the storm. What isn't entirely clear to me is whether other options were considered during the journey. Lisbon seems to have been rejected (there's been talk of industrial action, but this was set for 6 - 8 November - perhaps the worry was they'd get into Lisbon, then have to wait days to get out again!) It was said that Vigo was considered to be 'too exposed' Saga can't control the weather, but it seems that the decision making process ended up putting the ship in the middle of the weather - as such I think the SOD passengers should get a very decent goodwill gesture. 3 Link to comment Share on other sites More sharing options...
LandC Posted November 6, 2023 #173 Share Posted November 6, 2023 We had an email from friends on SOD. They were told that the ship couldn’t get into Porto or Lisbon due to the strike. As the Portuguese maritime pilots’ strike dates are 6-8 November, this seems a bit odd. 2 Link to comment Share on other sites More sharing options...
rslrhu Posted November 6, 2023 #174 Share Posted November 6, 2023 My Mum is on the ship and has endured a truly traumatic couple of days, but thankfully she is in better shape than many by the sound of things. She has cruised extensively for many years around the world and experienced plenty of bad weather, but this was a whole new level. Lots of questions about the decision making that ended up with the ship being in the Bay at the height of the storm, carrying many elderly passengers with limited mobility. Attempting that passage all but guaranteed that they would have passenger injuries, not to mention the crew who all still have to continue to provide what service they can (and by all accounts they have been outstanding). Whatever goodwill gesture is offered, I hope it's not future cruise credit... 5 Link to comment Share on other sites More sharing options...
Rare Windsurfboy Posted November 6, 2023 #175 Share Posted November 6, 2023 Any goodwill payment should be extended to the crew 4 2 Link to comment Share on other sites More sharing options...
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