Surcharges for drinks in Retreat Lounge

[terrydtx]

1 hour ago, Joker54 said:

We are in the Iconic on Beyond in 2 weeks. If it’s the same there I might drop by the lounge when the retreat hosts are working, call our butler and have a vitamin water and bottle of Evian delivered to us in the club…..

 

Terry any decent Scotch in the Retreat?

 

Where do you have to go to get water for your SS if you can’t get it in the Retreat

 

News Flash Celebrity Cruises to install luxury water fountains in the suite guest only Retreat Lounge………

 

cheers 

No Evian or Vitamin water available in Retreat lounge.  We do get BW delivered to our cabin included. Only water in Retreat Lounge and delivered to our Sky Suite is this:

Edited January 14 by terrydtx

[richczarnecki]

9 hours ago, 81Zoomie said:

@ito717, could you tell us what they offered you instead of the Decoy?

We leave on ascend tomorrow and decoy is $15 on the room service menu

[Joker54]

1 minute ago, verizon said:

I think they still have the regular bottle water just not the premium.

Thank you. That would be better than no water. However all suite guests get the premium drink package so to it makes no sense to not have an included premium beverage in the Retreat.

[RichYak]

3 minutes ago, richczarnecki said:

We leave on ascend tomorrow and decoy is $15 on the room service menu

Can you order room service from the Retreat Lounge?

[verizon]

1 minute ago, Joker54 said:

Thank you. That would be better than no water. However all suite guests get the premium drink package so to it makes no sense to not have an included premium beverage in the Retreat.

Remember some from the Move Up Program do not have Beverage package.

It is unfair Celebrity punish the PBP customers

[Rmoosh]

6 minutes ago, terrydtx said:

No Evian or Vitamin water available in Retreat lounge.  We do get BW delivered to our cabin included. Only water in Retreat Lounge and delivered to our Sky Suite is this:

Guess they haven’t seen all the news reports about plastic water bottles ?!?

[terrydtx]

1 hour ago, RichYak said:

Can you order room service from the Retreat Lounge?

No I asked today and we have to call room service ourselves. No adult beverages are included in PDP that can be delivered to our cabin. We have to go to the lounge and bring them back to our SS.

[ito717]

10 hours ago, 81Zoomie said:

@ito717, could you tell us what they offered you instead of the Decoy?

It was Evening Shade, which I didn’t care for.  From then on it was manhattans from the martini bar! 

[Ellaleah]

On 12/20/2023 at 9:01 AM, asctony said:

If you like 'all in', relook at the things you are getting with Princess' packages.

There is no 'all in' with X's pkgs. You only get Drinks and Wi-Fi. I am not talking about Suites or Retreat. Price out the X Pkg and compare to the Princess Pkg. 

the Princess Pkg is way more appealing and economical!

[terrydtx]

Here is what we are being told are the only wines available in Edge Retreat Lounge.

[HMR74]

I  still maintain the management team has no clue what they/it  are doing. Either that or they are intentionally trying to screw up the company.This ongoing stuff is just stupid.  My observation is there...aw forget it, I might get in trouble.

 

I will experience it myself next week. HOwever, and I use reisling as my barometer, I saw two cheap reislings on the premium ,one was in classic before-cannot see that anymore and I see whats now a second probably upscale reisling  but apparently  only available in one of the specialty dining rooms.

 

The management goes from one mistake to another. Or in trying to fix one problem just makes the problem worse.

 

A few months ago I was told that on S class, I could not get premium coffee in the MDR-well, how far is Luminae from MDR on S. Or Blu. is there just one premium coffee machine and its at El Bacacio? 

 

Thats what I saw on Oasis  and not just that, it was in the middle of evening acitivity and a long line for the coffee and then a separate long line for the  sweets. In a not so pleasant setting--like being at a fast food joint. That was Oasis. A small coffee shop for  a 4700 double occupancy  ship. Serving one coffee at a time. The problems are contaigious within the RCL group.

 

It is almost hilarious.

 

 

[terrydtx]

Removed post

Edited January 14 by terrydtx

[Midsomer Madness]

4 hours ago, terrydtx said:

Here is what we are being told are the only wines available in Edge Retreat Lounge.

Terry

 

its seems the wines are very much geared towards Australian passengers looking at that list…

 

I don’t drink wine, apart from the fizzy variety, John does but I’m sure he will find something he likes…we tend to drink gin! Please tell me Bombay Sapphire is available?

 

Totally off subject we received an email from The Retreat asking us for any preferences for when we join you onboard and it says boarding will be from 1.15pm, they don’t state why though

 

Amanda

[Winemaker_1]

11 hours ago, terrydtx said:

Here is the list of "Premium " wines available in Luminae currently on the Edge.

 

This looks like the wine list I'd expect if my local K-mart had one.  

[81Zoomie]

We like red so I looked up a couple of the “premium” options last night.  $10 a bottle appears to be the new “premium” price point.  I would gladly drink a great bottle of $10 wine, but these are clearly not that.  And, glasses of $10 bottles of wine don’t sell for $19 a glass in any restaurant we frequent.  You can go to any liquor store in the states and get very nice bottles of Australian wines for under $20 a bottle. This is a lousy way to treat your suite guests.  However, it also stinks for the 90% of the other passengers on the ships who are enticed to upgrade to the premium package for higher quality options.  I would also like to know if Celebrity is shrinking the pours so they can get another glass out of each bottle.  Normally there is a very faint etched mark on the wine glasses which is the pour line.  How low can they go?  Who knows, by the time we sail in March, X may be filling the wine glasses with ice before they pour 🤣

Edited January 14 by 81Zoomie

[High on the Seas]

3 hours ago, Midsomer Madness said:

Terry

 

its seems the wines are very much geared towards Australian passengers looking at that list…

 

I don’t drink wine, apart from the fizzy variety, John does but I’m sure he will find something he likes…we tend to drink gin! Please tell me Bombay Sapphire is available?

 

Totally off subject we received an email from The Retreat asking us for any preferences for when we join you onboard and it says boarding will be from 1.15pm, they don’t state why though

 

Amanda

They seem to be willing to tick off their customers for a revenue grab. If 2000 people on the ship get one drink a day at a $2.40 up charge that is $4,800 extra every day in their coffers. Ships sail year round so for a year that is $1,752,000 per ship. Multiply that by the 17 ships in their fleet and you are close to $30 million annually.  Probably just enough for LHB’s bonus. 

[ScottC4746]

Even with the upcharge, it is still cheaper than on land.  As an Elk member, even the upcharge is cheaper than my cheap drinks at the lodge.

[High on the Seas]

7 minutes ago, ScottC4746 said:

Even with the upcharge, it is still cheaper than on land.  As an Elk member, even the upcharge is cheaper than my cheap drinks at the lodge.

Did you factor in the cost of your drink package before the upcharge?

[ScottC4746]

12 minutes ago, High on the Seas said:

Did you factor in the cost of your drink package before the upcharge?

Well, there is that.

It is like my friends getting excited at the casino that they won $200.  And how much did they spend to get that $200?

[NMTraveller]

1 hour ago, High on the Seas said:

Did you factor in the cost of your drink package before the upcharge?

I think when you add in the price of the drink package,  the premium upgrade,  and all of the upcharges for a decent glass of wine you will be shocked.  I had around $300 of wine upcharges last week.  It would be less expensive to bring your favorite wines onboard and purchase at the bottle price on the ship.

 

Then add in the insult of signing for every glass of wine,  explaining to the sommelier that you will pay the upcharge,  and no that you do not want to purchase the whole bottle as that does not make economic sense when you have the drink package.

 

Most of the sommeliers onboard were good.  But we had one in LPC that was not trained well.  After the third attempt at not finding me the wine I wanted or bringing the wrong wine I caved after 45 minutes and drank what he brought.  The show was starting 🙂 

 

Edited January 14 by NMTraveller

[drakes2]

12 hours ago, Joker54 said:

Thank you. That would be better than no water. However all suite guests get the premium drink package so to it makes no sense to not have an included premium beverage in the Retreat.

Are you allowed to bring onboard a small 6 pack of Evian? Was planning to stop at Publix the day before cruise.  I think it's 9.50 to buy large one onboard plus 20%.

Edited January 14 by drakes2
Spelling

[81Zoomie]

11 hours ago, ito717 said:

It was Evening Shade, which I didn’t care for.  From then on it was manhattans from the martini bar! 

I’m with you on the Manhattans!  Evening Shade, another $10 bottle of “premium” wine.  LBH did say she was going to increase the variety.  She just conveniently forgot to mention it was a variety of lower quality selections.

[NMTraveller]

15 hours ago, jelayne said:

No champagne?  No M. Haslinger & Fils which is showing on the Ascent wine list for $17. 

Haslinger was the only drinkable wine I could find in the PBP prices.  It was available at the Sunset Bar until they ran out...

 

Also the onboard menus do not match up with the online menus...  I would have been drinking Domaine Carneros if they did...

Edited January 14 by NMTraveller

[HMR74]

2 hours ago, High on the Seas said:

They seem to be willing to tick off their customers for a revenue grab. If 2000 people on the ship get one drink a day at a $2.40 up charge that is $4,800 extra every day in their coffers. Ships sail year round so for a year that is $1,752,000 per ship. Multiply that by the 17 ships in their fleet and you are close to $30 million annually.  Probably just enough for LHB’s bonus. 

 

I agree with what you and the math say except I question whether they understand what they are doing.  I think they all belong to the "Let's throw stuff up on the wall and see what sticks" management club.

 

They need some (diversity) Seniors in managment that can tell then, "No, thats not how this works"  but look at the composition of managment-young. Not much mentoring going on.

 

They can raise  prices and get away with it as long as the  service and quality  of product levels do not decline. Customers like us will say, so what, the prices are higher and we can afford it, not thrilled to pay more,  but we walk away happy campers so where is the problem? Its when we are no longer happy campers with the product provided.

 

And management does not care or is not aware. Both attributes deadly for a business.

 

 

[drakes2]

3 minutes ago, HMR74 said:

Customers like us will say, so what, the prices are higher and we can afford it

Yes to both but I'm too frugal. I guess old habits are hard to break. 😆