Lido deck main Posted September 2 #126 Share Posted September 2 2 hours ago, Brunildagw said: I downloaded the app and entered the information. After a few days I went back in and hit “Redeem” to apply it and in a few days it showed on my Princess reservation. That was a month ago, now when I open the app it keeps saying it’s having problems. I just reserved a cruise with Holland America and wanted to apply for the onboard credits. Does anyone have a number to call them? I just went in to redeem it is working fine. Have you updated the shareholder statement we just had to do that a couple of weeks ago. Link to comment Share on other sites More sharing options...
Brunildagw Posted September 2 #127 Share Posted September 2 41 minutes ago, Lido deck main said: I just went in to redeem it is working fine. Have you updated the shareholder statement we just had to do that a couple of weeks ago. The application opens but then says it’s having trouble, to try back later. I reinstalled the app and it’s still doing the same thing. Who can I contact so to help fix the issue with this Stockperks. Link to comment Share on other sites More sharing options...
cruisedd Posted September 2 #128 Share Posted September 2 (edited) Their website lists this email as a contact: hello@stockperks.com Any chance you could install the app on a different phone or tablet and try it there? Edited September 2 by cruisedd Link to comment Share on other sites More sharing options...
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