jshli Posted January 25 Author #26 Share Posted January 25 Thank you. We did use the English language option on their website to order the tickets but when we needed to cancel, only the screen in Italian displayed. The good news is that the cancellation went through. Link to comment Share on other sites More sharing options...
Rare cruisemom42 Posted January 25 #27 Share Posted January 25 4 hours ago, VMax1700 said: Do not use google translate but select the english version of the website. I have encountered numerous date problems when using a pre defined date field with google translate. If you cannot find the english version then put /en/ at the end of the address. Click the IT at top right side of webpage and select EN I did that. I tried both versions and got the same result with the date. Link to comment Share on other sites More sharing options...
Rare VMax1700 Posted January 25 #28 Share Posted January 25 3 minutes ago, cruisemom42 said: I did that. I tried both versions and got the same result with the date. Che macello! I cannot get the website to misbehave. Even using google translate give me the correct dates. Link to comment Share on other sites More sharing options...
jshli Posted January 25 Author #29 Share Posted January 25 VMax1700, it must be that cruisemom42 and I are in the US and you are located in Europe. I can’t understand why this would happen, makes no sense, but I cannot think of another explanation. Link to comment Share on other sites More sharing options...
Rare VMax1700 Posted January 25 #30 Share Posted January 25 25 minutes ago, jshli said: VMax1700, it must be that cruisemom42 and I are in the US and you are located in Europe. I can’t understand why this would happen, makes no sense, but I cannot think of another explanation. I have turned on my VPN and selected a USA based server and the Venice website still it works for me! Link to comment Share on other sites More sharing options...
Rare marazul Posted January 25 #31 Share Posted January 25 3 hours ago, VMax1700 said: I have turned on my VPN and selected a USA based server and the Venice website still it works for me! The luck of the Irish! 😁 1 Link to comment Share on other sites More sharing options...
jshli Posted January 25 Author #32 Share Posted January 25 VMax1700, it must be that cruisemom42 and I are in the US and you are located in Europe. I can’t understand why this would happen, makes no sense, but I cannot think of another explanation. Link to comment Share on other sites More sharing options...
jshli Posted January 25 Author #33 Share Posted January 25 Good news! They must have fixed the website. I was just able to book entry using my required dates and all screens including the one with the QR code displayed the correct dates. Thanks all. 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now