Can't Make Dining Reservations on Sun Princess via App

[reedprincess]

26 minutes ago, Rick&Jeannie said:

Trying to make reservations for multiple nights and multiple people has *always* been an issue...I don't really think that anybody has been able to crack that nut!  This may very well be an occasion where you would need to call in via phone...or wait until you get on board (understandably the least desirable option when trying to grab a specific time slot.)

Made reservations for 9 people for multiple different nights, at different times, via app, for my past CB sailing, via old app 

 

And currently making reservations for 5 (2 different bookings) for December on Sun via app, different times and venues each night, via new app. Linked on the dining page and with them opening yesterday, no problem.

 

I'm one of those who've not ever had app issues..has worked as advertised from her go, both new and old app, and the even older precovid apps.  No idea what the secret may be...Android user..  Go figure.   

[jennybenny]

Super jealous of those without issue. I can't do it from a computer or app. I wish there was a number to reach out for assistance!

Edited May 3 by jennybenny

[tawlaw1526]

I have a cruise booked on Sun Princess in Feb 2025 and I am not able to book any of the dining venues.    I can’t book any of the dining venues on any day of the cruise.    I get off the Sun and a couple days later we get on the Enchanted Princess and I am able to book anything I want on that cruise.    
 

Does anyone know if there is a reason I can’t book Sun dining?   

[Pucknut60]

I am on the Sun for a New Years Cruise. I booked all of my dining in May. Try calling and get a supervisor on the phone.

[FLAlaska]

The Sun is opening up dining reservations differently. Feb isn’t open yet. I’m on her in Jan and it’s not open yet either. 

[Retired-N-Happy]

1 hour ago, Pucknut60 said:

I am on the Sun for a New Years Cruise. I booked all of my dining in May. Try calling and get a supervisor on the phone.

Your cruise is the last cruise on the Sun currently available for booking.  We are on the week of 1/4-1/11 & 1/11-1/18 and slots for those weeks are not available yet.  And I have paid off both cruises early.

[tawlaw1526]

2 hours ago, Pucknut60 said:

I am on the Sun for a New Years Cruise. I booked all of my dining in May. Try calling and get a supervisor on the phone.

Thank you!    I appreciate your reply.  

[tawlaw1526]

2 hours ago, FLAlaska said:

The Sun is opening up dining reservations differently. Feb isn’t open yet. I’m on her in Jan and it’s not open yet either. 

Thank you very much for sharing this information with me.   I feel better.   I was thinking something was wrong.    

[Nikkibird]

We are booked for November 2025. We are in a Vista Suite. I am able to book all specialty dining now and the main dining room is open as well. But when I try to book the Signature Dining it says Not Available. Should I be able to book the Signature Dining room as well now??

[Retired-N-Happy]

3 minutes ago, Nikkibird said:

We are booked for November 2025. We are in a Vista Suite. I am able to book all specialty dining now and the main dining room is open as well. But when I try to book the Signature Dining it says Not Available. Should I be able to book the Signature Dining room as well now??

I believe the Signature Dining Room is walk in whenever you like and you'll be seated.  It's one of the perks for staying in a suite.

[555]

On 7/7/2024 at 10:08 PM, Pucknut60 said:

I am on the Sun for a New Years Cruise. I booked all of my dining in May. Try calling and get a supervisor on the phone.

That didn't work for me. They keep telling me to wait until I'm on the ship. 

[Pucknut60]

Baloney.  We are on the same cruise. The app is working fine for me now. I did contact a supervisor in May which did all my reservations

[555]

15 hours ago, Pucknut60 said:

Baloney.  We are on the same cruise. The app is working fine for me now. I did contact a supervisor in May which did all my reservations

I'm encouraged by your success. It might be that my phone is out of date. 

I'll call again tomorrow. 

Edited August 7 by 555