George C Posted March 30 #1 Share Posted March 30 We just finished our 3rd cruise on Celebrity summit royal suite 6140 and shower was never hot, we complained each year and nothing was done , talked to others in royal suite and they didn’t have a issue. Link to comment Share on other sites More sharing options...
jwlane Posted March 30 #2 Share Posted March 30 15 minutes ago, George C said: we complained each year Assuming you meant each day. What did they tell you each time? Link to comment Share on other sites More sharing options...
Rare cruisestitch Posted March 30 #3 Share Posted March 30 24 minutes ago, George C said: We just finished our 3rd cruise on Celebrity summit royal suite 6140 and shower was never hot, we complained each year and nothing was done , talked to others in royal suite and they didn’t have a issue. To whom did you speak? Guest relations? Housekeeping? Hotel director? Or??? Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted March 30 #4 Share Posted March 30 1 hour ago, George C said: We just finished our 3rd cruise on Celebrity summit royal suite 6140 and shower was never hot, we complained each year and nothing was done , talked to others in royal suite and they didn’t have a issue. This happened to us in a RS and our cabin attendant fixed it. Otherwise, they would have called a plumber while we were out of the cabin. Unusual that there was no fix for you, cold showers are no fun. Link to comment Share on other sites More sharing options...
George C Posted March 31 Author #5 Share Posted March 31 19 hours ago, cruisestitch said: To whom did you speak? Guest relations? Housekeeping? Hotel director? Or??? Talked to butler and concierge Link to comment Share on other sites More sharing options...
George C Posted April 4 Author #6 Share Posted April 4 FYI from another thread I got this email exectiveoffice@celebrity.com and they responded in a few days . Link to comment Share on other sites More sharing options...
jelayne Posted April 4 #7 Share Posted April 4 On 4/1/2024 at 12:57 AM, George C said: Talked to butler and concierge In our experience the best person to tell about an issue with the cabin is the cabin steward. Butler & Concierge look after you, Cabin Attendant sees to cabin and cabin issues. Link to comment Share on other sites More sharing options...
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