handbellplayer Posted April 9 #1 Share Posted April 9 Last night, shortly after midnight, when checking in for my upcoming cruise on Adventure, I had an experience I've never had. It gave me a 10:30 check-in time and when I entered my husbands info (5 minutes later), the earliest time available was 11:00. Would it do any good to call C&A and try to get it fixed, or should I just be resigned to boarding later? Link to comment Share on other sites More sharing options...
Pinballs83 Posted April 9 #2 Share Posted April 9 I have three booking linked. I just wanted to select a boarding time for everyone at midnight last night but the app is broken right now. Online you have to type in passport info to get to the boarding time selection. So I just checked myself in first and selected a boarding time. When I went to check in my parents, the boarding screen page said that my party had already been assigned a boarding time and it applied to everyone. Link to comment Share on other sites More sharing options...
Badatz2 Posted April 9 #3 Share Posted April 9 I had the same issue and just came at the earliest time. No one cared. 1 Link to comment Share on other sites More sharing options...
Biker19 Posted April 9 #4 Share Posted April 9 1 hour ago, handbellplayer said: Would it do any good to call C&A and try to get it fixed, or should I just be resigned to boarding later? Neither, go at the earliest of check in times Link to comment Share on other sites More sharing options...
smokeybandit Posted April 9 #5 Share Posted April 9 A tip for next time: Go into the app and snag a time for all guests. Then later go back in and fill in the rest of the info. 2 Link to comment Share on other sites More sharing options...
handbellplayer Posted April 9 Author #6 Share Posted April 9 9 minutes ago, smokeybandit said: A tip for next time: Go into the app and snag a time for all guests. Then later go back in and fill in the rest of the info. I tried that - it made me answer all of the other questions before it would let me proceed. The only thing it let me skip was the photo. Link to comment Share on other sites More sharing options...
smokeybandit Posted April 9 #7 Share Posted April 9 2 minutes ago, handbellplayer said: I tried that - it made me answer all of the other questions before it would let me proceed. The only thing it let me skip was the photo. Are you trying in the app or on the website? The website makes you do all steps before you pick a time. The app you can pick what you want to fill out first. Link to comment Share on other sites More sharing options...
Pinballs83 Posted April 9 #8 Share Posted April 9 (edited) The app is bugged out right now is the issue. If you are logged in and viewing your current cruise... don't log out or you won't get back in. You can't switch to other cruises either. I tried multiple phones. It bugged out on check in day when everyone was trying to select boarding time. I was able to do myself online at midnight via the website. It seems to have applied my boarding time to everyone in my linked party as I typed in bogus info on another person and it came up and said "your party has a boarding time of 11am, if you want to switch, click here". So I think we are OK. I will just have everyone else do their own entry of passport data and picture.... I was just in charge of getting a boarding time at midnight. Edited April 9 by Pinballs83 pic Link to comment Share on other sites More sharing options...
Ken at the beach Posted April 9 #9 Share Posted April 9 2 hours ago, handbellplayer said: Last night, shortly after midnight, when checking in for my upcoming cruise on Adventure, I had an experience I've never had. It gave me a 10:30 check-in time and when I entered my husbands info (5 minutes later), the earliest time available was 11:00. Would it do any good to call C&A and try to get it fixed, or should I just be resigned to boarding later? I have only ever been asked to show my check in time once in 15 cruises and that was right after start up. Link to comment Share on other sites More sharing options...
handbellplayer Posted April 9 Author #10 Share Posted April 9 41 minutes ago, smokeybandit said: Are you trying in the app or on the website? The website makes you do all steps before you pick a time. The app you can pick what you want to fill out first. I used the app because the web site was saying check-in was not available at the time I tried. Link to comment Share on other sites More sharing options...
handbellplayer Posted April 9 Author #11 Share Posted April 9 29 minutes ago, Ourusualbeach said: I have only ever been asked to show my check in time once in 15 cruises and that was right after start up. Good information to know - I've never paid any attention to whether they check. 1 Link to comment Share on other sites More sharing options...
Robo1098 Posted April 9 #12 Share Posted April 9 1 hour ago, smokeybandit said: A tip for next time: Go into the app and snag a time for all guests. Then later go back in and fill in the rest of the info. It used to be that way. Recently when you try to check in it makes you fill out all the info. You can't skip ahead. Link to comment Share on other sites More sharing options...
Rare Tree_skier Posted April 9 #13 Share Posted April 9 3 hours ago, handbellplayer said: Last night, shortly after midnight, when checking in for my upcoming cruise on Adventure, I had an experience I've never had. It gave me a 10:30 check-in time and when I entered my husbands info (5 minutes later), the earliest time available was 11:00. Would it do any good to call C&A and try to get it fixed, or should I just be resigned to boarding later? Don't worry about it... We had the same thing happen to us on Adventure in February. We arrived at 10:35 and they checked us both in. We were onboard the ship by 10:55. 1 Link to comment Share on other sites More sharing options...
cruiseguy1016 Posted April 9 #14 Share Posted April 9 Check in times are not being enforced at the vast majority of embarkation ports. If they decide to enforce it for you, here's the way around it. Somewhere in the fine print it says, arrive at your scheduled time with your entire party. So... you have an early time, bring "your entire party" with you to check in. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now