Casino Royal list

[Hogbay]

Hi has anyone  received  the  list of excluded  cruises for prime complet ? Thanks in advance 

[Sunshine3601]

I just checked the site  clubroyaleoffers.com and they have not yet posted.   Should be done this week.

[TYMAN]

Here are the sailings. 

379CB752-E4DA-43CB-B82D-D350952C7CED.pdf

[bajathree]

11 hours ago, Hogbay said:

Hi has anyone  received  the  list of excluded  cruises for prime complet ? Thanks in advance 

Received yesterday and already booked before the rush....was surprised I only had a 5 minute wait time.

[def0715]

Thanks. 

Edited April 18 by def0715

[Hogbay]

14 hours ago, TYMAN said:

Here are the sailings. 

379CB752-E4DA-43CB-B82D-D350952C7CED.pdf 188.91 kB · 94 downloads

Thanks but did download but file won't open . Of course it's  operator error. 

[Hogbay]

When is spring break 2025 and is that a holiday lockout time ?

[Hogbay]

11 hours ago, bajathree said:

Received yesterday and already booked before the rush....was surprised I only had a 5 minute wait time.

What are the exclusions , did you upgrade, icant still see the list or can call , of course at sea .

[JMToke]

On the Casino Royal offer site, select certificate offer look up from the menu and type 24TIER3. This is the listing for Prime.

[TYMAN]

9 hours ago, Hogbay said:

Thanks but did download but file won't open . Of course it's  operator error. 

Let's try this. I printed, scanned and saved.

 

2024 Prime excluded list.pdf

[bajathree]

7 hours ago, Hogbay said:

When is spring break 2025 and is that a holiday lockout time ?

It's good for non except sailings through March 31 2025. Spring break here is March/April. Only excluded sailings for March are Icon.

Edited April 19 by bajathree

[bajathree]

3 hours ago, Hogbay said:

What are the exclusions , did you upgrade, icant still see the list or can call , of course at sea .

The exclusions are the sailings in the list. All Icon sailings are excluded. It's good for non except sailings up to 7 nights. I found a 7 night Symphony sailing that was good for an assigned interior cabin that had an ocean balcony guaranty that was only $7/pp more than the interior....so I upgraded to a cat XB ocean balcony for only $14 total ....plus taxes and fees of course.

[Hogbay]

Icon February 8th   2025 ,

Icon February 15th 2025

Excluded . Can't see or open list .thanks 

[bajathree]

 

 

[RFerrington]

1 hour ago, bajathree said:

The exclusions are the sailings in the list. All Icon sailings are excluded. It's good for non except sailings up to 7 nights. I found a 7 night Symphony sailing that was good for an assigned interior cabin that had an ocean balcony guaranty that was only $7/pp more than the interior....so I upgraded to a cat XB ocean balcony for only $14 total ....plus taxes and fees of course.

The XB category (OVB GTY) for SY for 2-9 and 2-16 were actually lower than the comp interior category (4V) so the upgrade to the ocean view balcony guarantee was $0 to upgrade !  

[gavvy]

Shame Rome sailings are mostly excluded, I'm hoping my certificate will pop up on club royal today so I can book something

 

[gavvy]

And it just popped up - booked a med cruise on oasis this September!

[snoope]

Are all icon excluded? If so, then why are they listing individual icon sailings as well?

[villageidit]

1 hour ago, snoope said:

Are all icon excluded? If so, then why are they listing individual icon sailings as well?

Yes, all Icon are excluded.

[gavvy]

Is it normal for the invoice to show a balance on a comped cruise, I don't think I had one like this before, its showing the full cost of the cruise and the taxes I paid as a deposit

[TYMAN]

35 minutes ago, gavvy said:

Is it normal for the invoice to show a balance on a comped cruise, I don't think I had one like this before, its showing the full cost of the cruise and the taxes I paid as a deposit

That has never happened to us, and we've taken over twenty comped cruises. 

[gavvy]

Well I rang them back and they said the balance goes off to another department and takes up to 7 days to get an amended invoice showing the balance comped.

 

Odd!

[bajathree]

1 hour ago, gavvy said:

Well I rang them back and they said the balance goes off to another department and takes up to 7 days to get an amended invoice showing the balance comped.

 

Odd!

Odd...never seen that before

 

[gavvy]

Maybe it's because I'm from the UK and called the UK number?

Previously I had the invoice straight away when I called the USA number but it took a day or so for the reservation to link online. Today it linked straight away.

The helpline were insisting this is normal and I will get a new invoice when the casino has taken the balance off.

 

Maybe the UK casino helpline isn't actually the casino and they book it then pass it over to them?...who knows!

Edited April 19 by gavvy

[RFerrington]

2 hours ago, gavvy said:

Is it normal for the invoice to show a balance on a comped cruise, I don't think I had one like this before, its showing the full cost of the cruise and the taxes I paid as a deposit

The same exact thing happened to me with a comp cruise I booked a few days ago (it was an instant reward cert as opposed to an annual tier comp) I made the rookie mistake of not waiting to get the confirmation before hanging up (I was calling from a cruise ship and the confirmation was taking waaaytooo long to get to me) and when it finally arrived it showed a big balance due.  I called back and it took an act of God to get it fixed.  I ended up with a nice refund which was nice.  It was a FUBAR booking all around…but I got it straightened out, finally.