Club orange perks

[TAW1963]

17 minutes ago, Archipelago said:

I called about Club Orange today and the HAL  cruise consultant said I would need to book the cruise first to see if it was available . My main interest is the priority embarkation and disembarkation that comes with it . I am not sure why they don't know the status of that before booking ...I would hate to book and then cancel ...

Try calling HAL directly and asking to see if it available.  You don’t need to book directly unless you want to.  I always book with HAL directly and always ask for them to check for CO availability before proceeding to book.   They always do without question.    

[Archipelago]

Okay let me try again ...that would make a difference . 

[Archipelago]

Got my booking and got my Club Orange !!! 😁🍊  And my perks that come with the fare !!

[terrydtx]

We use a TA, always, and when we booked our upcoming Volendam cruise last year, she booked us in a B category Vista Suite, added CO and then our upgrade was to an A category VS at the B price. No problems at all.

[The4OfUs]

On 4/21/2024 at 4:07 PM, Gail & Marty sailing away said:

Club Orange is great for Folks on vacation, having  a private dining room just for club orange on the Pinnacle class ships.

And Neptune and Pinnacle suites 😊 . We enjoyed it on the Nieuw Statendam and look forward to it on the Rotterdam. 😊 

[KAKcruiser]

LJanet, Did you ever get this resolved?

[YourWorldWithBill]

1 hour ago, The4OfUs said:

And Neptune and Pinnacle suites 😊 . We enjoyed it on the Nieuw Statendam and look forward to it on the Rotterdam. 😊 

We're going the opposite way: enjoyed CO on the Rotterdam (and other) and looking forward to it on the Nieuw Statendam soon. I believe that only the Rotterdam was built with CO in mind, and that the space was adapted on the other ships. So my prediction is that you'll really like it on your next cruise!

[LJanet]

51 minutes ago, KAKcruiser said:

LJanet, Did you ever get this resolved?

We ended up cancelling and rebooking it.  TA and PCC couldn’t resolve. 

[SeaMatesNYC]

1 hour ago, LJanet said:

TA and PCC couldn’t resolve. 

Well perhaps that is the source of the problem. Most people work with a TA or a PCC, but not both, at least on any given booking. They are structurally at odds. Glad you found a solution. 

[KAKcruiser]

Did you get the same fare and were you able to get an upgrade assigned with Club Orange?

[LAX]

On 4/20/2024 at 8:58 PM, POA1 said:

The Inventory department works Monday - Friday during regular Pacific (Seattle) business hours.

 

Save your effort until they're open.

When I booked my HAL cruise earlier this month, it was a Saturday and I was able to book a lower category verandah stateroom, then add Club Orange, and finally upgrade to a higher category verandah stateroom with room assignment all while I was on the call.

 

LAX

 

[slb1949]

First time with club orange. Do you have to make reservations on koingsdam for dinner and/or breakfast in the club orange dining. We have open seating.  
thanks. 

[oakridger]

3 minutes ago, slb1949 said:

First time with club orange. Do you have to make reservations on koingsdam for dinner and/or breakfast in the club orange dining. We have open seating.  
thanks. 

 

No. Reservations are not taken in the Club Orange dining room.

[Haljo1935]

18 minutes ago, slb1949 said:

First time with club orange. Do you have to make reservations on koingsdam for dinner and/or breakfast in the club orange dining. We have open seating.  
thanks. 

No reservations in Club Orange and you can still go to MDR if you want to.

[LAX]

Are the complimentary mimosa and fresh orange juice only available with room service?

 

LAX

 

[terrydtx]

4 hours ago, LAX said:

Are the complimentary mimosa and fresh orange juice only available with room service?

 

LAX

 

No, you can get them in the CO dining room

[POA1]

On 4/22/2024 at 5:17 PM, Archipelago said:

I called about Club Orange today and the HAL  cruise consultant said I would need to book the cruise first to see if it was available . My main interest is the priority embarkation and disembarkation that comes with it . I am not sure why they don't know the status of that before booking ...I would hate to book and then cancel ...

They can see availability, but from what I understand, it's done in their old booking system. You may not find someone who knows that system on the weekend.

 

However, you can make a booking hold with someone and see if Club Orange can be added. If it can, great. If not, don't pay the deposit and tell them you aren't interested.

[POA1]

5 hours ago, LAX said:

Are the complimentary mimosa and fresh orange juice only available with room service?

 

LAX

 

For Club Orange, yes. There is a different room service card. I scanned it in December.

[POA1]

6 minutes ago, POA1 said:

For Club Orange, yes. There is a different room service card. I scanned it in December.

 

 

Club Orange Room Service Card attached -- and snipped with the relevant section highlighted.

 

Room_Svc_Card_Club_Orange_2023-12.pdf

[LAX]

15 hours ago, POA1 said:

 

 

Club Orange Room Service Card attached -- and snipped with the relevant section highlighted.

 

Room_Svc_Card_Club_Orange_2023-12.pdf 798.89 kB · 7 downloads

Thanks. They are available outside of breakfast hours too, correct?

 

LAX

 

[POA1]

9 hours ago, LAX said:

Thanks. They are available outside of breakfast hours too, correct?

 

LAX

 

I don't think so. That's from the breakfast card. Outside of breakfast hours, you have the regular room service menu.

 

If you really want to get your juice on, head to the Club Orange dining room or the MDR (non Pinnacle Class ships.) They pour fresh orange juice all morning.

 

I prefer my mimosas deconstructed. But you can mix your sparkling wine and OJ if you want.

 

 

Edited Sunday at 02:50 PM by POA1

[terrydtx]

9 hours ago, LAX said:

Thanks. They are available outside of breakfast hours too, correct?

 

LAX

 

Outside of breakfast hours you will need to have a drinks package or pay by the drink.

[LAX]

Thanks. I am glad I asked. The Club Orange FAQ only mentions complimentary mimosas & fresh OJ. It didn't specify breakfast only.

 

LAX

 

[AZNative2000]

Would the $10 Bloody Mary be covered by our drinks package?

[Archipelago]

Can Club Orange be booked online after booking the voyage ?