I didn't get excursion cancellation confirmation

[MudderBear]

I went into my upcoming trip...2025...went into excursions and cancelled our excursion booking. I figured I'd get something I could print...but didn't. It is alot of money. What proof will I have to chase Princess if I don't get the refunds?

 

[Paula_MacFan]

We've had to cancel a few excursions over the years and have never gotten any confirmation either.  While I wish they would provide something, we've never had any issues getting our refund to the original payment source, usually within a week.  I always keep a current copy of the Travel Summary and make notes of the dates excursions are booked and cancelled, if applicable.  If you don't get a refund within a week or so I'd follow up, but we've always gotten ours in a reasonable time frame.  

[dog]

Travel summary print before you cancel. No receipt. Print or screenshot credit card charge.  It has been quick refund for me-3-5 days.

[MudderBear]

I forgot to print it out. However I do have the email confirmation when I purchased it. Whew!