tampadee Posted August 6 #1 Share Posted August 6 We are receiving some free wifi for our next cruise. We would like to upgrade this to unlimited. Since we are entitled to a 20% discount because we are Sapphire can this be applied to the upgrade? Link to comment Share on other sites More sharing options...
julig22 Posted August 6 #2 Share Posted August 6 13 minutes ago, tampadee said: We are receiving some free wifi for our next cruise. We would like to upgrade this to unlimited. Since we are entitled to a 20% discount because we are Sapphire can this be applied to the upgrade? Nope. Latitudes discount is for new purchases. But if you upgrade in the first couple of days they will credit your FAS minutes and pro-rate for the remaining days. Link to comment Share on other sites More sharing options...
Travelers56 Posted August 6 #3 Share Posted August 6 2 hours ago, julig22 said: Nope. Latitudes discount is for new purchases. But if you upgrade in the first couple of days they will credit your FAS minutes and pro-rate for the remaining days. Actually- i just got told the other day (via phone) that if I go to upgrade to the unlimited wifi now (before we sail) that I would have to pay full price- BUT if I do this once on board- then I get the 20% off that I am untitled to as sapphire......we'll see. I did point out that other latitudes discounts- such as shore excursions - are applied before sailing- so confused to why the wifi would be different. like i said- we'll see what happens Link to comment Share on other sites More sharing options...
julig22 Posted August 6 #4 Share Posted August 6 34 minutes ago, Travelers56 said: Actually- i just got told the other day (via phone) that if I go to upgrade to the unlimited wifi now (before we sail) that I would have to pay full price- BUT if I do this once on board- then I get the 20% off that I am untitled to as sapphire......we'll see. I did point out that other latitudes discounts- such as shore excursions - are applied before sailing- so confused to why the wifi would be different. like i said- we'll see what happens Terms of the latitudes discount explicitly state that it does not apply to FAS upgrades. Link to comment Share on other sites More sharing options...
zqvol Posted August 6 #5 Share Posted August 6 36 minutes ago, Travelers56 said: Actually- i just got told the other day (via phone) that if I go to upgrade to the unlimited wifi now (before we sail) that I would have to pay full price- BUT if I do this once on board- then I get the 20% off that I am untitled to as sapphire......we'll see. I did point out that other latitudes discounts- such as shore excursions - are applied before sailing- so confused to why the wifi would be different. like i said- we'll see what happens That has never worked with the platinum discount. Good luck! Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted August 7 #6 Share Posted August 7 4 hours ago, Travelers56 said: Actually- i just got told the other day (via phone) that if I go to upgrade to the unlimited wifi now (before we sail) that I would have to pay full price- BUT if I do this once on board- then I get the 20% off that I am untitled to as sapphire......we'll see. I did point out that other latitudes discounts- such as shore excursions - are applied before sailing- so confused to why the wifi would be different. like i said- we'll see what happens Give it a try. But, Latitudes discounts have never been applicable to upgrades, just outright purchases at retail price. Link to comment Share on other sites More sharing options...
pghflyer Posted August 7 #7 Share Posted August 7 (edited) Any reliable consistency on how long into a cruise you can upgrade the FAS WIFI? I know some have implied Day 3 and later don't have it on 7-day itineraries....so would that mean you should be good on Days 1-5 on a 14-day? I have heard some other people indicate the offer availability depends on WIFI volume on your particular sailing and nothing to do with which day you are on in your sailing. Some said they upgraded only when their FAS minutes had a few minutes remaining and received the credit for their full FAS amount. I assume you can even upgrade all the way from FAS to Premium Unlimited and still get credit for your FAS? Clear as my onboard mudslide!! Edited August 7 by pghflyer Link to comment Share on other sites More sharing options...
Asawi Posted August 7 #8 Share Posted August 7 1 hour ago, pghflyer said: Any reliable consistency on how long into a cruise you can upgrade the FAS WIFI? I know some have implied Day 3 and later don't have it on 7-day itineraries....so would that mean you should be good on Days 1-5 on a 14-day? I have heard some other people indicate the offer availability depends on WIFI volume on your particular sailing and nothing to do with which day you are on in your sailing. Some said they upgraded only when their FAS minutes had a few minutes remaining and received the credit for their full FAS amount. I assume you can even upgrade all the way from FAS to Premium Unlimited and still get credit for your FAS? Clear as my onboard mudslide!! Unfortunately it seems that there are no set rules around this. It seems like price going down for 2 days is fairly standard, but sometimes it goes down more. On my 12-day Star cruise last year I think it went down for at least 4 days, but on my 15 day TA on Gem it did not drop that much. I have never finished my minutes so I don't know what effect that would have. Neither have I taken advantage of the upgrade offers, but I have certainly seen them every time I have logged into my minutes. I have heard of people having different experiences though. So it seems like no set rules! 1 Link to comment Share on other sites More sharing options...
Asawi Posted August 7 #9 Share Posted August 7 (edited) @pghflyer I looked up an old thread about this and there is something interesting in post 77. Apparently the internet manager is SUPPOSED to turn off the upgrade offer at a certain point, but they don't always do! As I have experienced... Edit: Page 3 actually describes what I experienced on Star in July last year! And there are pictures of the offer popup Edited August 7 by Asawi 1 Link to comment Share on other sites More sharing options...
Travelers56 Posted August 26 #10 Share Posted August 26 Just back from the Star..... as it happened- we had a "discounted" offer once on board for the Wifi- good for the first 48 hours only..... so- we used our FAS minutes for the first day, then purchased at the discounted rate for the remaining 13 days Bottom line is that - yes- that charge was less than what they showed as the charge to upgrade prior to sailing. Link to comment Share on other sites More sharing options...
richg35 Posted August 26 #11 Share Posted August 26 One of the best parts of going on a cruise is being totally disconnected. Link to comment Share on other sites More sharing options...
julig22 Posted August 27 #12 Share Posted August 27 58 minutes ago, richg35 said: One of the best parts of going on a cruise is being totally disconnected. Except when you want to check in for your flights, confirm private excursions, book excursions when there are port changes, check the aurora forecast... And of course follow some of the more entertaining CC posts! 1 Link to comment Share on other sites More sharing options...
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