ZoeyVictoria Posted August 24 #1 Share Posted August 24 On Wednesday or Thursday (August 21-22), I saw info posted regarding new penalties for no-shows and last minute cancellations of casino comped cruises. I believe it was a copy of an email from Royal. I should have done a screen print, because now I can’t remember which thread included this post. Does anyone else have this info or could post a copy of the email? Link to comment Share on other sites More sharing options...
smokeybandit Posted August 24 #2 Share Posted August 24 If you cancel last minute/no show on your comp cruise, your next comp cruise will carry a $200 deposit. Link to comment Share on other sites More sharing options...
Biker19 Posted August 24 #3 Share Posted August 24 Royal Caribbean Announces New Policy for Casino Winners (cruisehive.com) Link to comment Share on other sites More sharing options...
ZoeyVictoria Posted August 24 Author #4 Share Posted August 24 12 minutes ago, Biker19 said: Royal Caribbean Announces New Policy for Casino Winners (cruisehive.com) Yes, that is the email, with even more info. Thank you! Link to comment Share on other sites More sharing options...
Ken at the beach Posted August 24 #5 Share Posted August 24 49 minutes ago, Biker19 said: Royal Caribbean Announces New Policy for Casino Winners (cruisehive.com) 36 minutes ago, ZoeyVictoria said: Yes, that is the email, with even more info. Thank you! What that e mail alludes to but doesn't make perfect;y clear is that this new policy only applies to guests who have previously cancelled last minute or have been a no show. for Guests that have sailed on all of their free cruises this new policy does not apply. 3 2 Link to comment Share on other sites More sharing options...
nelblu Posted August 24 #6 Share Posted August 24 Plus taxes & fees (?) Link to comment Share on other sites More sharing options...
Biker19 Posted August 24 #7 Share Posted August 24 18 minutes ago, Ourusualbeach said: for Guests that have sailed on all of their free cruises this new policy does not apply. Nice of RCI to make that distinction and not punish the majority for the issue of the minority. 5 Link to comment Share on other sites More sharing options...
Ken at the beach Posted August 24 #8 Share Posted August 24 1 hour ago, nelblu said: Plus taxes & fees (?) Yes, the $200 is in addition to the taxes and fees and would be refunded as OBC if they sail. If they cancel within 7 days or no show the taxes and fees are refunded and the $200 is kept by Royal 1 Link to comment Share on other sites More sharing options...
gavvy Posted August 24 #9 Share Posted August 24 I think that's fair and I'm more surprised there was not something in place like this before. People not turning up puts the entire casino comp campaign at risk - to the detriment of everyone else. 1 Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted August 25 #10 Share Posted August 25 9 hours ago, gavvy said: I think that's fair and I'm more surprised there was not something in place like this before. People not turning up puts the entire casino comp campaign at risk - to the detriment of everyone else. Well,,, the casino "pays" for the cruise to the cruise line. The cost of the cruise goes from the casino account to "pay" for the voyage. Which is why, if you no show, you lose that comp (and now $200). Link to comment Share on other sites More sharing options...
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