united4ever Posted October 31, 2006 #1 Share Posted October 31, 2006 My daughter is on Voyager at the moment and is having great problems getting ice delivered to the cabin. Anyone know what the policy is on RCCI ? They were told to ring room service but that has been taking up to 3 hours to arrive. Excuse my ignorance on this but we have always cruised with Princess or p&o where the ice is replaced twice a day by the cabin steward and left in the fridge. Link to comment Share on other sites More sharing options...
Host Kewlguy Posted October 31, 2006 #2 Share Posted October 31, 2006 My daughter is on Voyager at the moment and is having great problems getting ice delivered to the cabin. Anyone know what the policy is on RCCI ? They were told to ring room service but that has been taking up to 3 hours to arrive. Excuse my ignorance on this but we have always cruised with Princess or p&o where the ice is replaced twice a day by the cabin steward and left in the fridge. Sounds like you may have a bad stateroom attendant. You should be getting ice twice a day. I'd go down to guest relations and complain. Ask to speak to the chief house keeper. Link to comment Share on other sites More sharing options...
dzboss1 Posted October 31, 2006 #3 Share Posted October 31, 2006 The room steward should bring a full ice bucket each morning and night. And you can always go to any bar or Windjammer and get some also. Link to comment Share on other sites More sharing options...
nanfromatlanta Posted October 31, 2006 #4 Share Posted October 31, 2006 The room steward always replaces the ice, sometimes twice a day. Tell her to ask for it, and leave a note on the dresser or mirror with the request, if she doesn't see him. If all else fails, tell her to go to Guest Relations. Link to comment Share on other sites More sharing options...
darrencantwait Posted October 31, 2006 #5 Share Posted October 31, 2006 we tend to use a LOT of ice. Well, that and the ice buckets on RCI are WAY too small. Before I board, I order a bottle of champagne to be delivered to the stateroom. Then, when I meet the stateroom attendant the first day, I explain to him, apologetically, that we tend to go through a lot of ice...and promise to try not to bother him too much. I then point to the champagne bucket, ask him to not remove it when it is empty, adn to please fill that in addition to the tiny stainless steel bucket when he changes out the ice. I then smile, slip him a $20...and voila: copius ice for the rest of the cruise. It ends up being a great deal for both of us. We are otherwise very easy to take care of...and always tip standard amount plus additional at the end. Link to comment Share on other sites More sharing options...
united4ever Posted October 31, 2006 Author #6 Share Posted October 31, 2006 Thanks for that. I thought that must be the case. This is their first cruise so they were not sure what to expect. They do seem to be having a problem getting any type of room service. I have now given them all the advice. Thanks again Link to comment Share on other sites More sharing options...
Host Kewlguy Posted October 31, 2006 #7 Share Posted October 31, 2006 One time we brought a collapsible cooler with us and asked the stateroom attendant to fill it up with ice everyday. We also slipped her $10 for her trouble. Well, after that our cooler was filled to the top twice a day. :D Link to comment Share on other sites More sharing options...
cb at sea Posted November 1, 2006 #8 Share Posted November 1, 2006 She should be getting ice twice a day. Her tip to the room steward should reflect this! Link to comment Share on other sites More sharing options...
Coralc Posted November 1, 2006 #9 Share Posted November 1, 2006 I have a real question. What do you use all of the ice for? We never use any (or hardly any) ice on a cruise. Our friends said they use it to chill glasses of water & sparkling water. But I think ours just melts away. The mini fridge seems to keep beverages cool enough. I am just curious. :) Link to comment Share on other sites More sharing options...
BEATSWORKING Posted November 1, 2006 #10 Share Posted November 1, 2006 I have a real question. What do you use all of the ice for? We never use any (or hardly any) ice on a cruise. Our friends said they use it to chill glasses of water & sparkling water. But I think ours just melts away. The mini fridge seems to keep beverages cool enough. I am just curious. :) I bet you are coffee drinkers! I myself can't even imagine someone who wouldn't require a decent amount of ice throughout the day~ Guess that's what they mean by "different strokes for different folks"! I generally drink 44-64 oz of COLD water each night ALONE! I drink about 3 times that amount during any given day. (That's in addition to any other beverages such as diet coke, etc!) PLUS--all that extra ice keeps my "smuggled" champagne nice and cold!! LOL!! Irregardless of alcohol in the room..I would still need copious amounts of ice and always pre-trip when explaining this to room attendant. Those little tiny ice "buckets" are a joke. They don't even hold as much ice as my insulated mug I take to bed every night! So far, every room attendant as been eager to please and have been appropriately appreciated at the end of the cruise as well. I believe moderation is the key. I've never had anything taken from me on the last 3 rccl cruises. On all three cruises I've bought some kind of local beer, wine or other and carried back on with no trouble...I've also taken a bottle of champagne on each of the cruises...again no problems. Maybe I'm lucky or maybe, they are only looking for the cases of wine, beer, etc. :confused: Either way, I accept my good fortune to this point and won't let it ruin my trip if things change in the future. (I'll just cruise on a different line!) Jyl Link to comment Share on other sites More sharing options...
My2Kitties Posted November 1, 2006 #11 Share Posted November 1, 2006 I drink lots of water and bring my own small cooler and my Costco water bottles and the room steward keeps my cooler and little ice bucket full all the time and when we give him/her the envelope with the voucher, there is always something else in it for their wonderful service. In 5 cruises w/RC I have not had a bad room steward. Link to comment Share on other sites More sharing options...
sj25 Posted November 1, 2006 #12 Share Posted November 1, 2006 I love my ice because I make smoothies...I mean we have all kinds of fruit on board so I have this mini smoothie blender and works great...... Link to comment Share on other sites More sharing options...
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