wingnutphl Posted January 8, 2007 #1 Share Posted January 8, 2007 I went in to my reservations on Saturday to fill out my boarding pass for my Enchantment cruise. Much to my surprise and horror my reservation was missing. I tried to add it but it wouldn't add. When I went back to the main page it was there. Very weird. So yesterday I went back again to check for my own piece of mind and guess what. It's gone and I can't add it back!!!! There are a bunch of us on this sailing and none of us can access our reservation. Should I be worried? Could it be just a glitch?? Thanks! Link to comment Share on other sites More sharing options...
LLSullie Posted January 8, 2007 #2 Share Posted January 8, 2007 Save yourself the worry ... Call RCCL. I had that issue with my last cruise on AOS ... I called, there was a compputer glitch they were not aware of. Was fixed in 24 hours. HAVE A GREAT TIME ! ! ! Link to comment Share on other sites More sharing options...
wingnutphl Posted January 8, 2007 Author #3 Share Posted January 8, 2007 TA is checking into it. Rep told her this morning to call back later. They couldn't access it either. Link to comment Share on other sites More sharing options...
barbarah33 Posted January 8, 2007 #4 Share Posted January 8, 2007 Here's hoping it's simply a computer problem and all works out for you! Link to comment Share on other sites More sharing options...
elleluv Posted January 8, 2007 #5 Share Posted January 8, 2007 Don't panic! :) It could be that RCCL is just updating or backing-up their computer system... Link to comment Share on other sites More sharing options...
wingnutphl Posted January 8, 2007 Author #6 Share Posted January 8, 2007 I guess I forgot to mention that I have a Mariner cruise booked in August and that one is showing up. Trying to be patient and not worry but it's so hard. We have an aft JS booked and I don't want to lose it! Link to comment Share on other sites More sharing options...
Sue L Posted January 8, 2007 #7 Share Posted January 8, 2007 It is still showing up as a sailing available to book so that is a good sign, that they didn't charter the boat or anything. Hopefully it is just a computer problem as others have said.. Link to comment Share on other sites More sharing options...
Aquahound Posted January 8, 2007 #8 Share Posted January 8, 2007 This happened once to me.....because the cruise was cancelled. :eek: Let's hope it's just a computer issue in your case. Link to comment Share on other sites More sharing options...
AFT_LOVER Posted January 8, 2007 #9 Share Posted January 8, 2007 just showing 1 cruise on Radiance in September. So I phoned them stating I have 2 cruises booked one in April, then otheri n September & you only have September. I type in our lst name & booking # with Brilliance name & you state no such booking???? No callback 2 days later or email. But my TA is ticked at this as she is getting calls from many of her group. Link to comment Share on other sites More sharing options...
cruisinisforme Posted January 8, 2007 #10 Share Posted January 8, 2007 I am with dawn on this cruise, not only is my reservation not showing up, but it was cancelled and my money refunded...we are both using the same ta and she is looking into it now for us. Link to comment Share on other sites More sharing options...
suzyluvs2cruise Posted January 8, 2007 #11 Share Posted January 8, 2007 My February cruise shows but not my September cruise. I'm sure it's a glitch in the system but it does give one a bit of a start when your cruise goes poof! :confused: Link to comment Share on other sites More sharing options...
nlcentralchmps03 Posted January 8, 2007 #12 Share Posted January 8, 2007 I just checked and my cruise in May is still there. Please keep us updated!! Link to comment Share on other sites More sharing options...
nlcentralchmps03 Posted January 8, 2007 #13 Share Posted January 8, 2007 I am going to just stop editing my double posts. It seems like it happens every other time :( Link to comment Share on other sites More sharing options...
Merion_Mom Posted January 8, 2007 #14 Share Posted January 8, 2007 Of course, you realize that you are now making us all run to check our cruises, and we'll probably crash the site! ;) Mine are all there! :) Link to comment Share on other sites More sharing options...
suzyluvs2cruise Posted January 8, 2007 #15 Share Posted January 8, 2007 If a cruise does not show in My Cruises you can find it a different way. Across the top (under the RCI logo and My Cruises) is a row of dark blue tabs. Go to the "Before You Board" tab..........then click on Online Check-in. You can access your reservation from there. :) Link to comment Share on other sites More sharing options...
raerae Posted January 8, 2007 #16 Share Posted January 8, 2007 I went to check and mine are there. :eek: Cindy ;) Link to comment Share on other sites More sharing options...
isujim Posted January 8, 2007 #17 Share Posted January 8, 2007 My b2b isn't showing up..........but then I've been told it never will since it is a b2b:eek: Link to comment Share on other sites More sharing options...
laginog Posted January 9, 2007 #18 Share Posted January 9, 2007 I have 2 booked - one's there...and one's not. It won't let me "add" the missing one either. Surely this is a glitch with so many of us having missing ones. Let's not panic....yet!!! I just logged out on my account and logged in on my husband's. The "missing cruise" showed up on his. Then....when I logged back in on mine, it showed both of them!!! Now...I know it's a "glitch"! Link to comment Share on other sites More sharing options...
suzyluvs2cruise Posted January 9, 2007 #19 Share Posted January 9, 2007 I logged into DH account. Was able to add the cruise that shows in My Cruises but couldn't add the missing cruise. Know it's there 'cuz I checked it via Before you Board, online booking. Glitches everywhere..................with RCI and here on the CC boards. :rolleyes: Link to comment Share on other sites More sharing options...
wolfcathorse Posted January 9, 2007 #20 Share Posted January 9, 2007 Of course, you realize that you are now making us all run to check our cruises, and we'll probably crash the site! ;) Mine are all there! :) Well, I did check, and "gasp" my October cruise was gone. So I logged in under DH name and it was there. Why they moved it from my C & A number to his is beyond me. He's going to be Diamond soon, thanks to me! They should have left it under my name! Isujim - you were told wrong, my B2B had 2 different ressie numbers and they both showed up. Link to comment Share on other sites More sharing options...
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