snelsonbrown Posted September 28, 2007 #101 Share Posted September 28, 2007 I sent an email via your website. Do you do work out of any other ports? I'm leaving out of Tampa in Nov. Thanks for everything you have done. drop me a note at snelsonbrown@aol.com Link to comment Share on other sites More sharing options...
cigpooh Posted September 30, 2007 #102 Share Posted September 30, 2007 I have an order for my cruise leaving MOnday Oct 8th... It is on Carnival.. Should i be prepared to not recieve my package and make the arraangements with my CC company to get a stop payment?? ANy ideas. I appreciate any help. Link to comment Share on other sites More sharing options...
Barkingowl Posted September 30, 2007 #103 Share Posted September 30, 2007 I'm definitely calling Shelley before our Liberty cruise in January. Excellent service! Link to comment Share on other sites More sharing options...
snelsonbrown Posted September 30, 2007 #104 Share Posted September 30, 2007 In speaking to Shelly, she said all orders would be filled so I believe you can rest easy on your orders - she has been sick and so has Luis, Shelly should be back on her feet this coming week. Always Shirley Link to comment Share on other sites More sharing options...
cigpooh Posted October 1, 2007 #105 Share Posted October 1, 2007 In speaking to Shelly, she said all orders would be filled so I believe you can rest easy on your orders - she has been sick and so has Luis, Shelly should be back on her feet this coming week.Always Shirley Shirley I know you have spoken to Shelly... I left her a message I emailed her and now I am concerned that my basket being sent for my anniversary Next Monday wil not be on the IMagaination when I arrive.... Can you tell me do I need to make other arrangements? and Whom do you suggest to help me? Link to comment Share on other sites More sharing options...
snelsonbrown Posted October 1, 2007 #106 Share Posted October 1, 2007 Shirley I know you have spoken to Shelly... I left her a message I emailed her and now I am concerned that my basket being sent for my anniversary Next Monday wil not be on the IMagaination when I arrive.... Can you tell me do I need to make other arrangements? and Whom do you suggest to help me? I don't know what to tell you except that when I called her, she did tell me all orders would be filled. I will try to call her tomorrow and see if I can contact her. I don't know if her pc is down and not getting her email for I have written her, but she hasn't opened it up - if I make contact with her, will let you know, but I believe you will be ok. I don't know anyone else that I could put you in touch with - I'm sorry. Always Shirley Link to comment Share on other sites More sharing options...
philk Posted October 1, 2007 #107 Share Posted October 1, 2007 We are booked on the "Pearl" next month - and are very interested in getting information about ordering beer/wine fom JBOY. By any chance does anyone have a listing of their offerings/current prices? Is there a charge for delivery to the ship? Does NCL charge a fee to accept this order and deliver it to the cabin? Thanks for whatever info you can provide. PK Link to comment Share on other sites More sharing options...
takemewithyou Posted October 1, 2007 #108 Share Posted October 1, 2007 philk: Have you looked at this entire thread? Maybe you better read it before you attempt to place an order.:eek: :eek: :eek: Link to comment Share on other sites More sharing options...
snelsonbrown Posted October 2, 2007 #109 Share Posted October 2, 2007 We are booked on the "Pearl" next month - and are very interested in getting information about ordering beer/wine fom JBOY. By any chance does anyone have a listing of their offerings/current prices? Is there a charge for delivery to the ship? Does NCL charge a fee to accept this order and deliver it to the cabin? Thanks for whatever info you can provide. PK I don't know where the "Pearl" sails from but the one thing you should know is that NCL nor RCCL will allow vendors to bring on any type of alcoholic beverages on board -although we can still do gift baskets, flowers etc Anyhow if its not Miami, Ft Lauderdale or Port Canaveral, I don't believe Shel can deliver anywhere else, but I can not speak for her. Always Shirley Link to comment Share on other sites More sharing options...
mom2NnB Posted October 2, 2007 #110 Share Posted October 2, 2007 for Shelly. Wanted to order fro her, called her message and it sounds really bad. Is there somewhere else to order from? Ft Lauderdale - Carnival Liberty Link to comment Share on other sites More sharing options...
snelsonbrown Posted October 2, 2007 #111 Share Posted October 2, 2007 for Shelly. Wanted to order fro her, called her message and it sounds really bad. Is there somewhere else to order from? Ft Lauderdale - Carnival Liberty I just spoke to Shelly who is in the hospital and as soon as she gets out, she will start making contact with those that need to order. Hope that will help Always Shirley Link to comment Share on other sites More sharing options...
mom2NnB Posted October 2, 2007 #112 Share Posted October 2, 2007 When is Shelly due out? Want to order soon, would love to order from Shelly as she was wonderful when I spoke with her. Link to comment Share on other sites More sharing options...
susie2shoes Posted October 3, 2007 #113 Share Posted October 3, 2007 I just spoke to Shelly who is in the hospital and as soon as she gets out, she will start making contact with those that need to order.Hope that will help Always Shirley Hi Shirley, Next time you speak to Shelley could you please tell her that Susie O'Neill from Australia sends her love and hopes that she is out of hospital soon. We really made a connection last April and tell her I think of her often. Link to comment Share on other sites More sharing options...
snelsonbrown Posted October 3, 2007 #114 Share Posted October 3, 2007 Hi Shirley, Next time you speak to Shelley could you please tell her that Susie O'Neill from Australia sends her love and hopes that she is out of hospital soon. We really made a connection last April and tell her I think of her often. I will make sure to tell her and I know she will be thrilled. Just sorry everything has turned into such a mess for her because she really is a super nice person. Always Shirley Link to comment Share on other sites More sharing options...
cigpooh Posted October 5, 2007 #115 Share Posted October 5, 2007 I just spoke to Shelly who is in the hospital and as soon as she gets out, she will start making contact with those that need to order.Hope that will help Always Shirley I am very upset I understand Shelly is in the hospital but I have left several emails and phone messages regarding my order for Monday on the Imagination..... I am assuming my package won't be there so I am now making other arrangements... I hope I will at least get a refund as I will be calling my credit card company after the cruise to request one.... I started calling 2 weeks ago so I don't think I was asking for much by just a message or email telling me if It was going to be there or not.... Link to comment Share on other sites More sharing options...
snelsonbrown Posted October 6, 2007 #116 Share Posted October 6, 2007 I am very upset I understand Shelly is in the hospital but I have left several emails and phone messages regarding my order for Monday on the Imagination..... I am assuming my package won't be there so I am now making other arrangements... I hope I will at least get a refund as I will be calling my credit card company after the cruise to request one.... I started calling 2 weeks ago so I don't think I was asking for much by just a message or email telling me if It was going to be there or not.... I just emailed her your message - I am almost sure your gift basket will be there waiting for you. She did make deliveries on Thursday so you should be fine. Always Shirley Link to comment Share on other sites More sharing options...
cigpooh Posted October 17, 2007 #117 Share Posted October 17, 2007 I just emailed her your message - I am almost sure your gift basket will be there waiting for you. She did make deliveries on Thursday so you should be fine.Always Shirley Well we just got back from Florida and our cruise and we had no basket as well as the number has been disconneted.... I am VERY upset at this point and I am looking forward to a full refund!! Link to comment Share on other sites More sharing options...
shadow_ Posted October 17, 2007 #118 Share Posted October 17, 2007 Well we just got back from Florida and our cruise and we had no basket as well as the number has been disconneted.... I am VERY upset at this point and I am looking forward to a full refund!! Number disconnected...thats not good.:( I was thinking about this, now from that, i know now not to. Sorry to hear about your situation. Link to comment Share on other sites More sharing options...
themoon Posted October 17, 2007 #119 Share Posted October 17, 2007 Well we just got back from Florida and our cruise and we had no basket as well as the number has been disconneted.... I am VERY upset at this point and I am looking forward to a full refund!! I would call my credit card company for the refund right away. Just tell them that the product you purchased was not received, and that the merchants phone number has been disconnected...that should speed things along. Good luck and I'm sorry it happened to you.:( Link to comment Share on other sites More sharing options...
snelsonbrown Posted October 17, 2007 #120 Share Posted October 17, 2007 Well we just got back from Florida and our cruise and we had no basket as well as the number has been disconneted.... I am VERY upset at this point and I am looking forward to a full refund!! I am so very very sorry - I know that I did write her, but it appears she didn't read my letter for she has aol as myself. I know when I spoke to her, she did tell me she had made deliveries the day before so I assumed she would take care of yours. I have left a message for her to call me on her cell so if I do hear from her, will let her know about your basket. Again I am so sorry for Shelly has never been a problem to work with here in Port Canaveral and I enjoyed working with her. It appears her orders for Port Canaveral have also stopped so hope there isn't any orders out there. Again I will keep trying to contact Shel and if I have any luck, will let you know. Always Shirley Link to comment Share on other sites More sharing options...
stritt Posted October 22, 2007 #121 Share Posted October 22, 2007 Shirley, I was planning on ordering soda and bottled water from Shelly for our RCCL cruise out of Miami on December 2. I had already spoke with Lewis about two months ago to get some idea of cost. After reading this thread, my heart goes out to Shelly. Please let her know I will keep her in my prayers. It really sounds like she has had a real bad time of it. Would you happen to know of someone that could handle my order for Dec. 2 out of Miami? I would greatly appreciate any assistance you could give me as I am from Penna. Again, please let Shelly know how sorry I am for all that has happened to her. I know from the previous threads where I had gotten the info on JBOY she really sounds like a sweet person. When I spoke to Lewis, he was so kind and helpful and nothing like what I have read here. Thank you. C. Strittmatter Link to comment Share on other sites More sharing options...
snelsonbrown Posted October 22, 2007 #122 Share Posted October 22, 2007 Shirley, I was planning on ordering soda and bottled water from Shelly for our RCCL cruise out of Miami on December 2. I had already spoke with Lewis about two months ago to get some idea of cost. After reading this thread, my heart goes out to Shelly. Please let her know I will keep her in my prayers. It really sounds like she has had a real bad time of it. Would you happen to know of someone that could handle my order for Dec. 2 out of Miami? I would greatly appreciate any assistance you could give me as I am from Penna. Again, please let Shelly know how sorry I am for all that has happened to her. I know from the previous threads where I had gotten the info on JBOY she really sounds like a sweet person. When I spoke to Lewis, he was so kind and helpful and nothing like what I have read here. Thank you. C. Strittmatter thank you for your note and IF I can ever get hold of Shelly, I will make sure she knows. I have not been able to make contact with her or know what is happening - I know the phones are shut down, but I do not know if it's just temp. or not - Shelly has been in this business for many many years and has always been very respected and on top of it all. When the cruise lines started closing the doors on the small mom and pop vendors, it soared into a complete turmoil especially with Shel since I do not believe she was able to get her products back and I did - we were shut down without any warning yet I understand there is several other vendors out there that are getting their orders on at ports that is out of the states so don't know how that works. NCL and RCCL are the ones that have been the most problem, but they have the right and they have their reasons so I have to respect their wishes. I have worked with Shel for about 10 years so I know the person she is and my thoughts and prayers do go out to her - Shel if you read this girl, we all miss you and pray things will get back to normal for you. also I do not know anyone down South that are doing any gift baskets, but if I find out will let you know - I know Wellwishers has an avenue down there, but that's about it. As always Shirley Link to comment Share on other sites More sharing options...
stritt Posted October 23, 2007 #123 Share Posted October 23, 2007 Shirley, Thanks. Please let me know how Shelly is doing if you ever hear from her. After reading about everything she has been through, my heart goes out to her. I really feel bad after reading what some of the others are saying. Maybe they need to walk in her shoes for a while and they would understand. I can understand them wanting to get their money back but with all the positive things I have read up until this year, that just isn't the way she works (taking the money and not providing quality service). She will be in my thoughts and prayers. C. Strittmatter Link to comment Share on other sites More sharing options...
cigpooh Posted October 31, 2007 #124 Share Posted October 31, 2007 has anyone heard from Shelly I sent an email as well as tried to call but the numbers have been disconnected Link to comment Share on other sites More sharing options...
snelsonbrown Posted December 25, 2007 #125 Share Posted December 25, 2007 Shirley, I was planning on ordering soda and bottled water from Shelly for our RCCL cruise out of Miami on December 2. I had already spoke with Lewis about two months ago to get some idea of cost. After reading this thread, my heart goes out to Shelly. Please let her know I will keep her in my prayers. It really sounds like she has had a real bad time of it. Would you happen to know of someone that could handle my order for Dec. 2 out of Miami? I would greatly appreciate any assistance you could give me as I am from Penna. Again, please let Shelly know how sorry I am for all that has happened to her. I know from the previous threads where I had gotten the info on JBOY she really sounds like a sweet person. When I spoke to Lewis, he was so kind and helpful and nothing like what I have read here. Thank you. C. Strittmatter Did Shelly ever get hold of you, did she do these baskets for you. I have not heard from her since early October and just wanted to see how she was doing. I have tried everything possible to contact her. thanks Shirley Link to comment Share on other sites More sharing options...
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