grammagrace Posted July 8, 2009 #1 Share Posted July 8, 2009 How do I find out what level of service I am at. I have been searching all morning, cannot find anything but then and again, my eyesight might not be so good. Any help would be appreciated Link to comment Share on other sites More sharing options...
mkbruce Posted July 8, 2009 #2 Share Posted July 8, 2009 How do I find out what level of service I am at. I have been searching all morning, cannot find anything but then and again, my eyesight might not be so good. Any help would be appreciated If you log into My Celebrity on celebritycruises.com and then select Captain's Club, it should show your Captain's Club level just under your name. It doesn't show how many credits you have, just the level. Link to comment Share on other sites More sharing options...
grammagrace Posted July 8, 2009 Author #3 Share Posted July 8, 2009 I have done that but nothing points out what level I am Link to comment Share on other sites More sharing options...
C 2 C Posted July 8, 2009 #4 Share Posted July 8, 2009 How often have you cruised on Celebrity ships? Perhaps we can figure it our for you or you can call Captain's Club and they will tell you. Link to comment Share on other sites More sharing options...
grammagrace Posted July 8, 2009 Author #5 Share Posted July 8, 2009 10 night summit 10 night summit 7 night Bermuda 15 night South American Link to comment Share on other sites More sharing options...
C 2 C Posted July 8, 2009 #6 Share Posted July 8, 2009 10 night summit10 night summit 7 night Bermuda 15 night South American If all of these were on Celebrity and none of these were in concierge or a suite that would be 1+1+1+2=promotion to Select Member Benefits (*5-9 earned tier credits) Existing Benefits • Complimentary use of the Loyalty Desk member service center between cruises • Complimentary access to the onboard Loyalty Host during your cruise • A premium onboard discount booklet filled with special offers during each cruise • Complimentary custom air request when booking your cruise • Pre-sailing specialty restaurant reservations available before your cruise • Annual member reunion cruises which include member events and discounts • One category upgrade prior to sailing (when available) • Complimentary online Captain's Club newsletter with the latest program news and information • Priority embarkation while boarding the ship • Invitation to a complimentary wine seminar event • Priority status for shore excursion waitlist • Invitation to the exclusive Senior Officer's Cocktail Party • Ability to enroll in Royal Caribbean's Crown & Anchor Society Platinum Tier Added Benefits • Exclusive Captain's Club Celebration event onboard each Celebrity sailing (except Celebrity Xpedition) • 25% off any single internet package • Complimentary pressing of 2 garment items • One standard bag of laundry (wash, dry, fold) at discounted price of $20 during cruises of 12 nights or longer *Note: Tier credits are earned by sailing with Celebrity or Azamara Cruises. Additional credits can be earned by sailing for 12 nights or longer and/or sailing in a Concierge Class Stateroom, AquaClassSM Stateroom or Suite. Link to comment Share on other sites More sharing options...
grammagrace Posted July 8, 2009 Author #7 Share Posted July 8, 2009 I was in a Concierge Cabin on my 15 nighter to South America Link to comment Share on other sites More sharing options...
grammagrace Posted July 8, 2009 Author #8 Share Posted July 8, 2009 Thanks for all your help, I thought I was select. Link to comment Share on other sites More sharing options...
C 2 C Posted July 8, 2009 #9 Share Posted July 8, 2009 I was in a Concierge Cabin on my 15 nighter to South America That's good for another point. I'm assuming the Bermuda cruise was on Celebrity as well, perhaps Zenith? Link to comment Share on other sites More sharing options...
grammagrace Posted July 8, 2009 Author #10 Share Posted July 8, 2009 No it was actually on the Horizon just before they retired it. Link to comment Share on other sites More sharing options...
cruise47 Posted July 8, 2009 #11 Share Posted July 8, 2009 Will Celebrity change/update your Captain Club account base upon their new credit system for crusing Celebrity? Link to comment Share on other sites More sharing options...
raudacruise Posted July 8, 2009 #12 Share Posted July 8, 2009 Cruises prior to the switch over (sometime in 2003) only get 1 point regardless of length or accomodations (suite). I thought we had elite based on prior cruises but two prior to the switch over only counted for 1 teir credit each vs. the 2 and 3 I was expecting. Link to comment Share on other sites More sharing options...
TomCruises Posted July 10, 2009 #13 Share Posted July 10, 2009 Call Celebrity and ask for Captains Club. They will provide the information you need. They can look up your account # should you not have it. Link to comment Share on other sites More sharing options...
CHEZMARYLOU Posted July 11, 2009 #14 Share Posted July 11, 2009 I received an email from the captains club today promoting the new benefits. The email included our total points and the tier. Agreed with what I calculated earlier and what was confirmed by X a year ago. Mary Lou Link to comment Share on other sites More sharing options...
TeaBag Posted July 11, 2009 #15 Share Posted July 11, 2009 I received this email too. Our tier level and credits was correct. However, on the My Celebrity site, nothing shows up. This irritates me.:mad: Link to comment Share on other sites More sharing options...
DocJohnB Posted July 11, 2009 #16 Share Posted July 11, 2009 I received this email too. Our tier level and credits was correct. However, on the My Celebrity site, nothing shows up. This irritates me.:mad: Why would it irritate you? You got it in a personal e-mail and you agree that the info provided agree with you calculations. Just wondering. Link to comment Share on other sites More sharing options...
jagoffee Posted July 12, 2009 #17 Share Posted July 12, 2009 I received this email too. Our tier level and credits was correct. However, on the My Celebrity site, nothing shows up. This irritates me.:mad: Are you sure? If I go to My Celebrity/Captain Club and log in I see my level. It is on the Newsletter/Profile/Special page at the top. Link to comment Share on other sites More sharing options...
Char Posted July 12, 2009 #18 Share Posted July 12, 2009 Are you sure? If I go to My Celebrity/Captain Club and log in I see my level. It is on the Newsletter/Profile/Special page at the top. You are right! This is the first time I have seen this info on the Captain's Club page. I wish it would show the cruise credits like the Royal Caribbean site does. I know how many I have because I keep track and periodically email Captain's Club to get the printed record.....but it would be nice to see the actual cruises and credit amount like on RCI. Welcome back, Charxxxxxxxx Membership Level: Elite Link to comment Share on other sites More sharing options...
Eliger Posted July 12, 2009 #19 Share Posted July 12, 2009 Are you sure? If I go to My Celebrity/Captain Club and log in I see my level. It is on the Newsletter/Profile/Special page at the top. I don't see that when I log on and go to the Newsletter/Profile/Special page... and I am at the Elite level. :( Gerry Link to comment Share on other sites More sharing options...
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