dog

The anticipation and pre cruise planning is a huge part of the excitement for many of us. Surprises would not go over that well in our case. Great choice re: sanctuary class.

And it is a package that cannot be altered by customer. Read the full terms and conditions on Princess website!

OP- mentions Crown Grill in title. app maybe a problem right now- I have been having issues with it this week. As elite I should be able to, as well.

My app for SUN Lets me book it now. Read a few reports when it first opened and they did not enforce the dress code as strictly as we expected.

Yes- must be purchased for entire cruise. Why would you wait until day 2?

The notice I got said exclusive to Sanctuary bookings. They may get rid of the $499 option by Oct 14/24.

You know, I would just let it go. Many times my local TA would refare and get me a lower rate then I expected. if you want to go then take the credit but be prepared to have them figure it out on their own. Keep a look at your payment tab in the personalizer so you don’t miss a payment date if a balance shows up.

We stayed at Harbour House and their shuttle picked us up at 11, quick ride and there was no waiting outside when I went in February. Previous cruisers had it rough. The line was moving. All were friendly at that time. I probably won’t cruise there again due to port being far from airport , transportation & hotel .

I do not think the cabanas are free.

Definitely not for everyone! I’ve seen the photos on fb and am looking forward to it. After seeing the other SD pics and not being able to book any on my Sun cruise, it is my only extra.

Small servings and you control how much you eat. It won’t last if under used.

I booked Love by Britto over the other SD which I believe now maybe overcrowded and understaffed. $79 pp- I’ve seen the photos!

Also appreciate the upgrade to CFAR insurance. Only started buying it after pandemic.

I am not sure when you booked. The one you booked without a premier package is likely the same error as mine. My cabin is a D0- aft, always said Signature benefits & upgrades- April 23/24 it was classified as Sanctuary collection including Sanctuary use & private restaurant. No premier package was purchased by me. The web error remains in my app & personalizer saying you purchased a premier package and lists all of the old premier items. BUT the travel summary does not list the items and only says Sanctuary Collection $0. It also allows me to pre pay wifi & CA. whereas, my Star Suite booking made a few weeks ago, includes the Premier listing all items. It does not allow me to pre pay CA. Says it is included. I’m exhausted talking about this. Last correspondence was with Executive Assistant (JP) got copy of my issues, and she said she would call me back Monday ( never happened). Hope everything works out for others. I pre purchased soda package for cabin mate, pre purchased wifi, , bought water for myself and will pay as we use things on board. Funny thing is I am only having issues with my Sun Oct cruise app & personalizer. My other 3 cruises have no problem with app etc.

Mine is $45 US pp.

If your Travel Summary only says sanctuary collection and does not list the items in the Premier package, ( booked prior to April 23/24) changes, and you did not pay for a premier package, then it is a web error according to customer relations and chat was not able to purchase me a plus package due to conflicting information. I am blocked from making changes re: bundle. I am told U get sanctuary use & private restaurant. FAQ on website about Sanctuary states this. No freebie premier package and no matter who I contacted they have not corrected this error on my app or personalizer. I just don’t want to start my cruise with a hassle over a mistake in my end due to their web incompetence. Now, I wouldn’t be surprised if once on the ship, they may honor their mistake for some who go to GS and show proof of the error.

I am only having problems with my Sun October cruise. App works fine for other 3 cruises.

They need to ask their TA, if it really matters.

Yes, several times. They are aware but cannot fix or get anything done. I did not buy premier package. My app & personalizer says I did. They phone, chat, email responses they do not see I have a premier package. I am blocked from purchasing one.,They say there is conflicting information and they cannot let me purchase one????? Executive assistant left voucemsil. No call back as promised. I am going to forget about it.

I paid pre cruise and they gave me the elite discount at the spa.

I got that today too!!!

Tried all suggestions. My only issue is with the Sun booking for October. My other 3 bookings are working fine- all good. No call back like promised. I will show up for cruise and have bought what I need, pay as I use. Not going to let it spoil my cruise.

Been over 4 months for me. Same issues and more. Waiting for that Executive assistant to call me back today! Wonder whatever happened to that Breach a few months ago. Today I tried to get into the web version and it said it was someone else’s account.

Wrong thread

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