Any of us who have been in business for ourselves have taken some financial hits over the years, and they are not easy. The last thing I would ever do is alienate a long time paying customer to appeal to a “ different “ type of customer in hopes of improving the business . The devil you know is always better than the one you don’t.
RCCL had this business pretty well figured out for decades , especially with their 2 main lines, Royal and Celebrity. This business has already made a tremendous comeback, but it will take awhile to reach pre COVID profits. In the meantime, I truly hope they don’t ruin the entire concept, because to be honest, it sure looks that way.