Alakegirl

No

14 minutes ago, 39august said:

I have called CC 3 times today and every time I get a recording for an answer instead of a live person. This is of course after the initial recorded response advising a few minutes hold time.  Can't get thru' to a live person. Anyone have a suggestion? I would like to make some arrangements before boarding to avoid standing in line at the spa on boarding day. 

I don’t believe that Captains Club can do anything about making spa appointments for you.  If you are in a suite the shoreside concierge might be able to help.

When is the cruise? When did you book it? Are you past Final Payment?

A medical evacuation could cost you way more than a car

It would help if you would tell us what kind of request

Before my first cruise, a neighbor came by to give me some advice. He said he always smuggled some vodka aboard and brought a blender because there was so much fruit available on the buffet, and he could make his fruity blender drinks in his room.  Never tried it.

And depending on the port.  Where were you?

3 hours ago, chamima said:

I think I already know the answer to this but are there any loungers in the shade on the Retreat sun deck on the Eclipse?

No because there is no Retreat Sundeck

The wellness check is two or three questions at most. You can do it while you are at the port.  If you forget, or you don’t have Wi-Fi access, they will just ask you those same questions during the check-in.

I suppose that, unless they take a busman’s holiday and book a cruise on Celebrity, this reciprocity (whatever it might be) wouldn’t mean much. Something extra in their pay envelope would be nice and I hope they were recognized in that way, too.

31 minutes ago, RichYak said:

 

 

No one is saying that making reservations can't be done in the cruise planner. What people are saying is that oftentimes MDR reservations are ignored by E-class ships, in your case, Apex. Just be advised that the work you did in making careful dinner reservations might be for naught.

I am reminded of the quote from Seinfeld, said to the car rental agent
 

“ see, you know how to take the reservation; you just don’t know how to hold the reservation “

55 minutes ago, AliceS said:

So, you can’t make dining reservations for the different restaurants on the Edge class?    
 

that’s right 

I thought that we had done that before.   What if you have set dining, say at 6….how do you know which restaurant?

they don't do set dining on that class ship

In February a friend had a need, unexpectedly, for a mobility scooter. There was no way to park it comfortably in her stateroom.  Every night, her steward took the scooter to the alcove next to the library, plugged it in, and after overnight charging, returned it to her the next morning. It was never parked in a hallway where it would have been a traffic hazard. The steward said this was the standard operating procedure for passengers who had not been able to book accessible state rooms. This was on Millennium,

8-10, the locale varies so look at the invitation you will get listing all the Captain’s Club events.  The choice of buffet vs. menu depends on how many Elite and Elite Plus passengers on the cruise.

32 minutes ago, prmssk said:

Although I agree Luminae has not been open for lunch on port days as a policy, occasionally I have seen them deviate from that when they expect a lot of people to stay on board for a specific port. So for those remembering lunch on a port day, you very well may be right for the specific sailing/ port you were in. 

Even so that might be one day in a cruise, but not open on a daily basis

They need one foreign port to make it legal.

8 hours ago, jwlane said:

Everything they do is to make money.

Exactly.  It isn’t a charity.

49 minutes ago, JLMcruise said:

I wish they would do a LA- Cabo - Hawaii - I would do B2B2B2B. We love the longer cruises! 

They would need to make that a round trip because a one-way would not be allowed since Cabo is not a Distant Foreign Port as required by US law

1 hour ago, gerelmx said:

I attended several of these classes on previous cruises for FREE and now $67.00 each.
Taste of Tokyo: Hands-On Sushi Making Class, Taste of Italy: Hands-On Pizza Class, and Taste of Argentina: Hands-On Steak Class

These are not new.

the old free classes were demonstration only, these classes are hands on, and they have been doing them for quite a while

1 hour ago, Cruisegirl6 said:

Hello, we never get up early am and out early.  We never had any problems staying in our cabins, maybe because we tip extra well????  We always leave our cabin between 9:30-10am and walk off our luggage with no crowd issues to be honest. 

10 am?  You are likely to hear your names being paged by then and you’ll be leaving in the “walk of shame” parade😀

Yes we don’t bother since it isn’t necessary

On Celebrity, children can stay in an adjoining room, or across the hall by themselves, without needing to have an adult registered in that room with them.  
 

I think the larger issue, however, is finding a 2 to 3 week cruise. I’m sure that would entail at least a back to back scenario, with two or more cruises consecutively.

On 3/8/2024 at 3:38 PM, Kmangel said:

I heard about this program here at Cruise Critic and thought I would give it a try.  I think we have participated three times in total, but have only been credited the extra points one time.  The first time I signed up was in June 2023.  The service was the same as normal but we didn't get any extra points.  The second time I signed up was for an October Spain and Portugal cruise.  The service again was like normal but our Captain Club points were double so Celebrity had honored our Go Green request.  Then we took a January cruise and this time we definitely were on the Go Green Program.  The cabin attendant asked us if we wanted the room cleaned morning or evening.  We chose morning and that is the only time he entered our cabin.  No refreshing of towels or emptying our trash in the evening or chocolates on our pillow or room turned down at night.  The attendant was in our cabin once a day and I thought to myself that this service should definitely be considered as being part of the Go Green Program.  I have read here on Cruise Critic most people can't see any difference in service with the Go Green Program, but we sure could on this particular cruise.  We definitely earned the extra Go Green points on this cruise but Celebrity is refusing to award them to us.

 

I have contacted Customer Service three times and this most recent time (today) was told if I have no proof (email from Celebrity of being on the program) then I am not eligible for the extra points. Curious that the room attendant knew we signed up for the Go Green Program but Celebrity has no clue.

 

Well, if Celebrity is not going to honor their side of things (award points) then we will never sign up for Go Green again.

I sign up on every cruise and have never received any sort of written confirmation. I’m board day, you can go to guest services and sign up there and there is no email or paperwork involved. Whoever was asking you for a written confirmation does not understand how the program works.

The country involved makes a huge difference….the OP will be in Greece

No way to put in a “standing order”.  It must be done one day at a time.