ontheweb
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This is our port for Amsterdam. Will we need euros for public transportation from there or can we pretty much walk? Probably want the museum district and the Jewish district.
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Where do you get your deal for a cruise on NCL
ontheweb replied to Casanova02's topic in Norwegian Cruise Line
There also can be an increase in the amount of deposit required. Cruisers have been known to lost their reservation and deposit when they take the new fare but do not pay right away the extra on the deposit. -
Norwegian Star vs Prima for Iceland Cruise?
ontheweb replied to Trixie21's topic in Norwegian Cruise Line
🤞, we are supposed to dock there on July 15th. I guess there is hope, but every cruise that does not make it there makes me less optimistic. But thank you for posting that letter. -
Norwegian Star vs Prima for Iceland Cruise?
ontheweb replied to Trixie21's topic in Norwegian Cruise Line
We are a few weeks away from the Prima, and I am hoping it is great, but one thing bothers me. They have skipped Isafjordur every cruise waiting for the dock to be extended. NCL seems to allow the Star passengers to tender at that port, but not those sailing on the Prima. -
NCL Prima Iceland to Southampton July 6 Review
ontheweb replied to jtrollin's topic in Norwegian Cruise Line
I would not characterize being glad that there are people giving positive reviews as bashing the naysayers. It is just that there has been so much unrelenting criticism that hearing positive reviews is a breath of fresh air. JMHO We are sailing in a few weeks, and I am really trying to keep a positive outlook, -
Where do you get your deal for a cruise on NCL
ontheweb replied to Casanova02's topic in Norwegian Cruise Line
You do NOT have to book directly with NCL for AMEX offers. The payment by a TA should be charged directly to NCL which will make it compatible with the AMEX offer. This is what I did for our upcoming cruise back when we booked it and had one of those offers. -
Entertainment Cutback Concerns and Real Disappointment
ontheweb replied to cusematt4's topic in Norwegian Cruise Line
🤦♂️, I guess I was not the only one who thought the food at Cirque was worse than the regular food on the Epic. We were sorry we missed Slam Allen (who is from my hometown) when we were on the Epic, though we did eventually find a music venue we enjoyed. (I did let him know the next time we saw him that we had missed him on the Epic.) -
It can also be warm in the Baltic, though not the high humidity, stifling heat of the Mediterranean ports. When we spent our 2 cruise days in St. Petersburgh in 2007, the temperature both days was in the upper 80s.
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NCL Prima Iceland to Southampton July 6 Review
ontheweb replied to jtrollin's topic in Norwegian Cruise Line
Thanks for the review; we will be sailing the itinerary the other way in early August. Nice to hear positive things when so many seem to revel in criticizing the Prima. I do hope they get that dock done as we carefully picked out a private tour in Isafjordur, which seems to have been skipped every time so far. -
How to comment on phone customer service?
ontheweb replied to bluestar1's topic in Norwegian Cruise Line
And also very little wait time. -
Where do you get your deal for a cruise on NCL
ontheweb replied to Casanova02's topic in Norwegian Cruise Line
An example---in 2007 we decided to cruise to Alaska from Seattle sailing the inside passage. I went onto our TA's website and found 3 cruises that fit our itinerary and time frame. I then called the TA direct. The cruise that was actually the most expensive according to the website turned out to be the least expensive in reality after I called him. He was allowed to discount it, but not to advertise the discounted price or list it on his website. -
Thanks, good to know as our sailing date in early August keeps getting closer.
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How to comment on phone customer service?
ontheweb replied to bluestar1's topic in Norwegian Cruise Line
The one I talked to was super friendly. When he asked what date we would like to book the Donna Summer's show, I gave him a first choice and said it was out wedding anniversary. He gushed over the fact that it would be our 46th anniversary. And he ended the call by saying let me be the first to welcome you aboard the ship. -
How to comment on phone customer service?
ontheweb replied to bluestar1's topic in Norwegian Cruise Line
Or maybe management should consider both of those. Customer service by definition should be about serving the customer. -
Best cruise for British Islez
ontheweb replied to Thegumars8's topic in British Isles/Western Europe
We also enjoyed immensely our Princess British Isles cruise, but it was on the former Ocean Princess with a passenger capacity of under 700, so I would not expect any present Princess cruise to duplicate the experience. Our overnight was for Edinburgh from the port of Rosyth. -
How to comment on phone customer service?
ontheweb replied to bluestar1's topic in Norwegian Cruise Line
That seems to be true especially in comparison to some others. If you go to the Princess boards, you will read multiple complaints about customer service being farmed out to the Philippines, and no one can understand them. And many of those complaints further go on to state that if this continues Princess will lose their business. I've found NCL reps to be easy to understand and they always try to be helpful. -
Trivia would be more fun without cheaters
ontheweb replied to USU_Aggie's topic in Carnival Cruise Lines
Doesn't matter according to the person running the trivia; the only thing that matter is what answer if given in the book they use for their trivia. 🤦♂️ Though once on a Holland America ship when a whole bunch of us argued they did give in. They said the answer was the Netherlands, not Holland. We all argued back and asked if the cruise line we were on was the Netherlands America Line. 🤣 They were probably technically correct, but that was like arguing America would not be an accepted answer only United States of America. -
Impact of ship building and ship scrapping?
ontheweb replied to cruisemom42's topic in Ask a Cruise Question
Sounds reasonable, but what company in the recent past has ordered a small cruise ship to be built? -
How to comment on phone customer service?
ontheweb replied to bluestar1's topic in Norwegian Cruise Line
The survey really does not ask or do much. They only ask would you want to work with that rep again, press #1 for yes or #2 for no. -
I just called NCL this morning, and a very friendly, knowledgeable rep spoke with me. I asked about booking show tickets (for the Donna Summer show on the Prima). I said early tickets, and he asked which date. I said any, but gave our #1 choice which turned out to not have early availability. He then came up with a suitable date with early availability. He then double checked my e-mail address in order to send confirmation, which he actually sent twice. When you call NCL, they have you press #1 if you are a trvel agent partner or ONE OF THE VALUED GUESTS USING A TRAVEL AGENT.
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Can a Cruise Director actually make a cruise better ?
ontheweb replied to lenquixote66's topic in Ask a Cruise Question
The time I recognized a cruise director was with John Lawrence of Princess. He gave the port lectures, and did not just push the cruise excursions. He let you know what there was to do at each port (a Baltic cruise). -
That is an exaggeration. There are a lot of things they will talk about with you, for instance they will sell you excursions. They will answer some questions. There are things you do have to go through the TA, such as upgrading or making payments or pretty much any changes.
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OK, now I understand. I am glad you can write "still a great 2 weeks of a vacation". I hope we can say the same. Now our cruise goes the other direction, so it ends in Reykjavik. But since that is an overnight, would it be considered a port? If not I guess Isafjordur, but so far the ship has not been to that port, and I am getting more pessimistic about our cruise stopping there. And this is getting too complicated. 🤦♂️🤣
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104F, Wow. It was only just below 100 the last time we sailed the Western Mediterranean, but that was more than enough heat! We took a Florence on Your Own excursion because on our very first cruise I had got us on the train the wrong way, and we never made it to Florence. (DW did figure it out, and we at least got back with time to see Pisa.) We were very happy with the air-conditioned bus there and back On the same overly hot summer, we instead actually did Rome on our own. When we got our traiin to go back to the port, it was overcrowded and way too hot. And that was even before a fight broke out on the train. DW said afterwards we should have spent the money to do another ship excursion.
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????? Bruges was the last stop? I thought the ship continues on to Southampton for London. I know we start there and the port for Bruges is the first stop.