mayleeman

On the T&C page, there may be a hidden place asking you to accept the terms inside the reading box at the very bottom. You have to scroll all the way down to check it, and then another place outside the reading box that you click to continue. That continue box isn't activated until you check the box inside. I remember the frustration you are describing!

Just remember that beer can be marketed as zero alcohol so long as it has less than 1/2 %. Something similar with decaf coffee and tea incidentally.

I'd trust my home network more, especially if VPN is not available on board. Why wait until the last minute?

Watch video just started it on my computer. No name, #, or any other data entry. Is this a problem? The email with the link said it was unique to me, so I assumed if I connected it would send an identifier back.

What did you do with the request to confirm the increase?

Or, and this is only from the "--- happens" school of acceptance/resignation, you could just accept the new flights and realize that even if it is inconvenient, at least you didn't get totally bumped. But I have never minded waiting in airports. YMMV, obviously. I do know how maddening air travel changes can be. On my first cross-country flight, I had gotten front-of-plane window seats almost a year prior. Had plans to use my new camera over the Rockies. Got bumped to a middle section when they changed type of plane 1 week before. Turned out that the sky was cloudy the entire flight, not a single glimpse of the ground between DC and Calif. Good luck!

Please reread the first post and highlight for me any demands made by the OP causing you to write this.

I am sorry to see the number of confrontational comments directed at the OP. While I don't agree with all the worry about the long-term harm to X caused by the short-staffing (and delays, cold food, etc.), I think it was an excellent idea for the OP to talk directly to a manager about problems rather than using the survey. It is a managerial problem. Direct feedback from an affected customer gives the manager ammunition to fight for more replacement or standby staff. Real people being seen as affected by these issues are not discounted as easily as short comments or numbers on dozens of surveys. (And dissatisfaction expressed on surveys ALWAYS first puts the front line staff member under scrutiny even when they have done everything humanly possible.) Anyone thinking the OP was out of line needs to reread that initial post and set aside the first reaction. I am certain the manager was exceedingly grateful to have experienced cruisers provide a glimpse of what their experience was like. Bravo!

What are you trying to do? Is it a saved link to a site on X, or are you typing in the URL for customer support, or are you trying to access it from within the X site?

That is for bookings where someone has specifically paid grats in advance. I remember pre-AI declining that option during booking. The notation in your booking might be there because some people don't get AI and may or may not choose to prepay.

@5waldos When you say "mine does not show..." are you looking at the actual X booking confirmation (mine is a pdf file)? Or at your rez online? It should be on the confirmation as soon as you book, but may not appear online until 90-45 days prior to departure.

I have only booked 5 X cruises, all of which were 2017-19 (some cancelled or shifted) and suites were always sold out before any other category.

Years ago I would have agreed, but with the massive celebration of scientific ignorance nowadays, I find it completely, albeit dismayingly, believable that someone thinks a cold can be caused by cold weather. I saw a new ad for a psychic hot line the other day. I wonder if they can sense all the creative adjectives I think about them?

On land, nobody would get a balcony if quarantined in a hotel room. But it likely would have quite a bit more room. Anyone claustrophobic might have a serious problem. For my wife, it is the knowledge that she cannot get out that makes it scary. Me? No problem. Kind of like motion sickness--if you don't suffer from it, it is hard to imagine what it is like....

Congrats on knowing you caught a cold from the chilly exposure. I would not report it to medical either. I would write it up for the New England Journal of Medicine. Hint: Cold weather can make you susceptible to catching a cold, but cannot cause one. A cold is caused by a virus,, which if you missed the past 2 years, is transmitted by people (or sometimes animals).

The OP asked if it is a fluke, or a new policy after all the complaints. Why do you assume the OP assumed anything about all that? 🙃

Almost 5 months, but much of that was because they improperly entered our cancellation as too late and never notified me that they were treating our money as forfeited. Refund of fees and Cruise Planner purchase took another 6 weeks almost.