Thanks. And you were able to do the 6 reservations on the first day the dinner reservations were available for booking ( ie 90 days prior to sail date)?
If you’re on a voyage on Splendor that’s 2 segments ( but you booked it under one reservation) , is it still only three pre booked reservations in the specialty restaurants?
Well, I don’t know about you but I’ve been on this board for over 20 years and I’ve never seen a more obsequious response from a Regent person to a random complaint here. What makes them so special I wonder
No, you shouldn’t let it go , this is outrageous behavior, especially from that guy Gersson. I wonder if he’s the one I interacted with at the Destination Desk in January, he was full of himself and nasty
I’m also getting sick and tired of seeing many people unable to book excursions because they booked the cruise “late”. These excursions are supposed to be paid as part of the cruise price , if Regent can’t deliver then they should not bundle excursions or at least offer a credit to those of us that don’t care to partake. The few excursions I got while on my Caribbean Splendor cruise this past January were mediocre at best
I’m reading this on a plane, on my way to PR, and I find myself getting really angry at Regent. I’m so sorry this happened to you, I hope you escalate it and give them hell
Sheila, I find this appalling! Not that it matters, but was this a paid excursion?
Did you register your displeasure with the Excursions Manager? Frankly, I would go higher