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kokopelli-az

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Everything posted by kokopelli-az

  1. Definitely post your question on the Disabled Cruise Travel board: https://boards.cruisecritic.com/forum/114-disabled-cruise-travel/
  2. I would definitely post your question on the Disabled Cruise Travel Board. https://boards.cruisecritic.com/forum/114-disabled-cruise-travel/
  3. Does your cruise line provide transfers? You might check with them as to whether they can provide accessible transportation. I think there might one taxi company that has a fleet of accessible vehicles. https://www.taxiamic.cat/ca/
  4. Many, many passengers with walkers, canes, wheelchairs and scooters on any cruise we have ever been on. There are usually no issues with getting around the ship with a mobility device. The crew will assist anyone who needs help up and down the gangway. You didn't say what cruise line you will be on, but your friend might consider using the ship's wheelchair assistance for embarking (1st day getting on the ship) and disembarking (last day getting off the ship). The ships have personnel who will push guests (using the ship's wheelchairs) from the terminal, through check-in, to inside the ship (buffet, stateroom, public area, etc). The pusher will then take the wheelchair. The same is true when leaving the ship on the final day. There will be a notice indicating where disembarking passengers are to meet, including a special location for those needing wheelchair assistance. Again, the wheelchair pushers (with the ship's wheelchairs) will take passengers off the ship. This is extremely handy for anyone with mobility issues. Since there will be a walker involved, perhaps you can push your friend's walker while they are being pushed in the ship's wheelchair. (If the walker has a seat, that's a great place to place a small piece of luggage, backpack, etc.) Additionally, the cruise line will want to know about mobility issues so their Access Department will need to be contacted to let them know someone will be using a walker. They will probably have a form to complete.
  5. Do you mean you want the wheel chair to be waiting for you when you board the ship so you can use it on your cruise? I guess I'm not sure what a fly cruise is... Scootaround.com rents wheelchairs and many other mobility items in Barcelona and Rome (Civitavecchia) that they will deliver to your ship.
  6. For a wheelchair at port stops (and to use on the ship during the cruise), you will either need to rent one for the cruise or bring your own. scootaround.com is one of the companies mentioned frequently that rents wheelchairs (and lots of other equipment). The wheelchair would be in your room when you board and you would leave it in your room on the last day. If you happen to rent from scootaround, mention discount code USCRUISE for a discount (this code is from United Spinal Members). Dad will either have to navigate using the wheelchair or you will have to push him. There will be no Celebrity wheelchair pushers available once you're settled on the ship. The descriptions on Celebrity's website of the excursions you are interested in will describe whether there is lots of walking, steps, etc. Contact Celebrity's Accessible Shore Excursion Department for more information: https://www.celebritycruises.com/special-needs/accessible-shore-excursions The website for the excursion you mention at Icy Straight says it can accommodate wheelchairs and scooters.
  7. I don't know what ship this is, but here's an example of a boarding ramp in Vancouver.
  8. You might want to hop on over to the Disabled Cruise Travel board with your question. Many, many people on that board have first-hand experience boarding with the ship's wheelchairs. https://boards.cruisecritic.com/forum/114-disabled-cruise-travel/ Does Dad just need the wheelchair to embark (Day One) and disembark (Last Day)? Or will he need one to use on the ship and also at port stops? The Celebrity wheelchairs (and pushers) are only available to embark and disembark. If he might need a wheelchair while on the cruise, they can easily be rented and the wheelchair will be in your stateroom when you board. (Lots of walking on those huge cruise ships, not to mention walking on the docks to get to your port stop and then walking around the port stop itself.) Celebrity will need to know about Dad's mobility limitations in advance (not only for the wheelchair but also in case of an emergency). Assistance at the pier: https://www.celebritycruises.com/special-needs/accessibility#: Special Needs form: https://www.celebritycruises.com/special-needs PS: I don't know how it is at the Port of Vancouver, but at many ports the first people you encounter will be the porters who actually work for the Port. They typically have people who will push you to as far as they are allowed and then a Celebrity employee takes over (so there would be two separate pushers in this case). The Celebrity pusher can push Dad to nearly any public area in the ship (or possibly your stateroom, if ready) and the pusher will leave Dad where he drops him off and will take the wheelchair . Tips are appreciated.
  9. Here is a recent thread regarding booking while on board: https://boards.cruisecritic.com/topic/2926232-booking-on-board-questions/#comment-65076417
  10. At the airport: There will be a way for you to transport your walker. It may either fit somehow on the back of the wheelchair or you could possibly hold it in your lap (folded). If you need to use a wheelchair, I definitely would not recommend trying to just use your walker. Besides that, the wheelchair pushers know exactly how to get to where you need to go and how to get in the correct line. When you actually are at your gate (and have your walker) make sure the gate personnel know you have a mobility device as they will probably tag it. You can have a wheelchair pusher take you from the seating area at your gate to the plane door or you can use your walker to get to the plane door. You would leave your walker near the plane door (where people leave their personal wheelchairs, strollers, etc) and then board the plane. Your walker will be placed in the cargo area of the plane along with the personal wheelchairs, etc. When your plane lands, your walker will be delivered near the exit door of the plane. Again, if you have requested a wheelchair pusher for when you get off the plane, they will be waiting for you outside the plane door and you can hold your walker in your lap or they might be able to attach it to the wheelchair. The wheelchair pusher can take you to a restroom during all this pushing through the airport, too, if necessary. Note: do not check your walker with your luggage; you definitely do not want to take the chance of having it lost or damaged. On the ship: You didn't state what cruise line you will be on but there should be ship personnel at your port stops that can assist you getting up and down the ramp. If there isn't someone there waiting to help you, wait or ask for someone to help. The personnel on the tender can load your walker on to and off the tender (you must be able to handle the steps). You also might consider requesting wheelchair assistance for embarking and disembarking the ship. The ship has wheelchair pushers who do just this for embarking (day one) and disembarking (last day) the ship.
  11. Absolutely agree. Try it during off-peak times. About the water, what category of a stateroom do you have? It may be free if you're in a higher category stateroom. Doublecheck with your stateroom attendant to be sure.
  12. You might also post your inquiry to the Disabled Cruise board: https://boards.cruisecritic.com/forum/114-disabled-cruise-travel/ But definitely advise Princess at accessofficeprincess@princesscruises.com. Accessibility Requests – Let us know if you will be bringing a mobility device or if you require visual or hearing assistance.
  13. Are you planning on going to Mont Saint Michel on your own? Here are some websites that discuss its accessibility, if you haven't already seen them. John Sage https://www.sagetraveling.com/Normandy-Disabled-Access says, "Mont St. Michel has some of the poorest disabled access in Normandy. The former monastery island has numerous steps and steep streets throughout the city." https://www.ot-montsaintmichel.com/en/discover/visit-the-mont-saint-michel/visit-the-mont-saint-michel/tourism-for-all/mount-accessibility-prepare-your-visit-to-mont-saint-michel/ https://www.littlemissturtle.com/wheelchair-accessibility-of-mont-saint-michel/ Can you break your scooter down so it will fit more easily in a vehicle/bus or is it a foldable scooter? Have you checked with your cruiseline to see if they are offering any accessible excursions?
  14. I have this exact item and have taken it on several cruises, including 3x on the Equinox. No problem at all.
  15. If you have a problem with your onboard account not reflecting all the perks or OBC you are supposed to receive, your back-up documentation will basically be the only way you can prove what you are supposed to get. We have had numerous occasions (the last one in April on the Caribbean Princess) where part of our OBC was not listed. I had all our printouts showing what we were supposed to get and it finally was added to our account. But it was still a pain. Had I not had the printouts, I'm sure we would have never seen the missing OBC. So check your onboard account at the very beginning of the cruise (and throughout the cruise) to be sure it is correct.
  16. Direct from Celebrity's website (the brand varies): Don’t panic if you forget to pack motion sickness medication. At the guest relations desk onboard, you’ll find tablets that will help combat seasickness.
  17. Since it sounds like AA changing your flight is the cause of your long layover, onsider contacting AA and asking if it is possible to get passes (for free) for their lounge. Plan B would be to buy the passes " Available for purchase online and at select locations for $59 or 5,900 AAdvantage® miles".
  18. Here's the Special Needs form direct from RCCL's website. You don't have to scan or print anything, just complete it and send it off. https://www.royalcaribbean.com/resources/guest-special-needs
  19. It is extremely important to have copies of everything to do with your booking, especially any prepaid perks you might have or OBC. I don't know how many times all our OBC did not show up on our account once on the ship. If you don't have your back-up documentation, you have no way to verify to guest services that something is missing on your account.
  20. You mean the crew is no longer putting the food on your plate in the buffet?
  21. Barcelona is considered one of the most accessible cities in Europe. They even hosted the Paralympics one year. CurbfreewithCoryLee.com has some information you might find useful.
  22. There was also a private cocktail party for suite guests to meet the senior officers. Attached is the list that was in our room listing the suite perks.
  23. The second photo had all the mixes etc in the room but I didn't take a pic of them. We did not ask to swap anything out (there have been 8 little bottles total each time) because we had the drink package and just took the little bottles home.
  24. Here's what we had on the Caribbean Princess in June 2022 and April 2023.
  25. Contact Celebrity's Access Dept. at (954) 628-9708 (voice), fax (954) 628-9622, or send an e-mail to special_needs@celebrity.com. Scooters have to be stored in your stateroom. And hop over to the Disabled Cruise board as previously mentioned. Lots of discussions about scooters. You will probably need an accessible stateroom.
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