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Everything posted by terrydtx
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I have followed your live from threads for a couple of years and was surprised you didn't have more X cruises. I have never heard you complain about anything and doubt you think you are entitled to anything outside of the norm and I understood your first post very clearly. If we here on CC think some Celebrity policy is unfair it is good that we bring it to ours and Celebrity's attention. Just like Cookiegate months ago, the outrage here and other social media sites got corporate to reverse course. While on our Edge cruise to NZ in January I posted how we had the worst ever room attendant of any cruise and we were in a SS. I posted this in the general Captains Club page on a social media site we are not supposed to mention here. Within one hour the Retreat Manager and the Hotel Manager were knocking on my cabin door to discuss my displeasure I had posted on social media. My point is somebody at corporate must be monitoring Celebrity social media sites. BTW the situation was taken care of very swiftly and professionally.
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So sorry to read about your ordeal, having returned last month from our Edge Aus/NZ cruise, I would have enjoyed following your usual great live thread. I think what many here are missing is, your original post and the meat of this thread is about a Celebrity policy of not giving loyalty points for canceled cruises where they keep your payment. I agree that this seems to be an unfair policy and what does Celebrity loose by not doing this? My other surprise was that you were not already Elite since it seems like you have taken so many Celebrity cruises. I hope your leg mends quickly and hope to read your future live threads.
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Last month on the Edge, all B2B guests could have lunch in MDR on TAD, we had over 700 of them on our TAD. We decided to have lunch in Sydney on land. Do not know about Zeniths.
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In January we went from Sydney to New Zealand and we crossed 2 time zones on the way to NZ in 2 days. Each night we advanced 1 hour so that when we got to our first port we were on local time.
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Only if the Maitre'd enforces the no shorts when people enter the MDR, on the Koningsdam last November I saw shorts in the MDR every night including dressy nights.
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I have the same issue when I do a mock booking on our Aug 20th cruise from Boston on the Volendam. HAL has a history of IT issues with their website.
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LAFFNVEGAS Live from Windstar Wind Surf March 2, 2024
terrydtx replied to LAFFNVEGAS's topic in Windstar Cruises
Looks like the chefs know how to "sear" tuna steaks, something HAL and Celebrity has problems with. -
LAFFNVEGAS Live from Windstar Wind Surf March 2, 2024
terrydtx replied to LAFFNVEGAS's topic in Windstar Cruises
Was it better than the horrible BBQ served on Half Moon Cay by HAL? -
New to Holland America? This is for you...AKA "HAL For Dummies"
terrydtx replied to Host Walt's topic in Holland America Line
Dive In is the included hot dogs, Hamburgers and tacos on the pool deck similar to Mast Grill on Celebrity. -
Moving Pre-Booked Shore Excursions to OBC once onboard
terrydtx replied to CNSJ's topic in Holland America Line
You can go to guest services or the shore excursions desk once onboard to do this. We have done it for specialty restaurants booked prior to boarding. -
New to Holland America? This is for you...AKA "HAL For Dummies"
terrydtx replied to Host Walt's topic in Holland America Line
Not strong at all, I have to get my coffee from the Lido specialty coffee. Some days the Lido coffee is almost like dishwater in strength. I always have a drinks package so I get the specialty coffee for free. -
New to Holland America? This is for you...AKA "HAL For Dummies"
terrydtx replied to Host Walt's topic in Holland America Line
Not sure as I have never had to rent one. You could always get a 3 way plug just in case. -
On the K'Dam last November I heard nothing but complaints from passengers who dined there about slow service and food quality. It was enough for us to cancel our reservation later in the cruise.
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Last November on the Koningsdam which was 100% sold out we had to wait about 20 minutes a couple of nights around 6-6:30pm, but the wait was worth it for the much-improved dining experience and nightly chef specials. We saw lines to get into the MDR at the same times that were down the halls waiting to get seated. They do not take reservations but the hostess does a good job of turning tables. On the K'Dam the Club Orange is very small with only 19 tables.
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We have used HAL FE for years with zero problems. It is so easy to go online and book flights, seats and class all in one place. No phone calls are needed as it can all be done online in your HAL account. Always been able to make changes without fees if prices drop or I find better connections up to final payment. I have canceled and rebooked flights many times to save money. Best advantage is being able to book multiple airlines, we are flying to Boston in August for our Volendam cruise on United and returning from Quebec city on American. We booked on FE and we are in first class seats. 3 days after we booked online, our flights were even ticketed by HAL, but I can still make any changes. My best testament to FE is in 2021 were had to Covid quarantine for 4 days post cruise in Venice and we missed our flights home in BC. FE worked with us by canceling our booked flights and then rebooking us in BC 4 days later at no extra charge to us, this is something no US airline would do if we booked directly.
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LAFFNVEGAS Live from Windstar Wind Surf March 2, 2024
terrydtx replied to LAFFNVEGAS's topic in Windstar Cruises
The scallops looked much bigger than what we had on our Celebrity cruise last month, the scallops served as an entree were 3 small ones about the size of a quarter. I had to order a double order to get enough. We will be on the Volendam in August for our Canada/NE cruise and I hope we get better scallops. Your beef Wellinton looked good. -
LAFFNVEGAS Live from Windstar Wind Surf March 2, 2024
terrydtx replied to LAFFNVEGAS's topic in Windstar Cruises
Wow, the food looks so much better than what I have seen on HAL and Celebrity recently, how do they compare in taste and quality so far? -
LAFFNVEGAS Live from Windstar Wind Surf March 2, 2024
terrydtx replied to LAFFNVEGAS's topic in Windstar Cruises
Hello Lisa, I am following your cruise as Windstar is a cruise line on our radar for the future. Read your issues in MIA and we had similar issues in 2022 trying to get to St Thomas, that is one of the worst airport we have had to connect through, seemed like we had to walk miles between gates. I hope you and Tom have a great week. -
March 2024 Update HAL Dry Docks, Charters & Groups Onboard
terrydtx replied to VMax1700's topic in Holland America Line
@VMax1700 The Volendam had a very extensive refurbishing during her 2022 drydocking. Do you know why she has another one in October so soon after the last one? Is there a problem that needs addressing on her, we are on her in August? TIA -
Vista Suites also have a mini fridge on Volendam, we are in one in August.
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Is there a Sushi Section in the Lido Buffet on Koningsdam
terrydtx replied to mcrcruiser's topic in Holland America Line
We had them in the Lido at lunch on the K'Dam last November, not impressed mostly veggie and cooked fish very limited raw fish sushi there. I do not consider a California Roll with all vegies to be sushi. I believe it was in the distant lands Asian section of the Lido. -
Yes the scanners will find them and you will get an invite to the naughty room on embarkation day.
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New to Holland America? This is for you...AKA "HAL For Dummies"
terrydtx replied to Host Walt's topic in Holland America Line
Yes you can rent a mini fridge on the Volendam for a small daily fee. The Vista suites and up all have mini fridges on the Volendam. We are booked on the Aug 20th Boston to Montreal Volendam cruise in a Vista Suite.