I object 2

I've read posts from others mentioning using "Live Chat" on Princess.com.  I'm unable to locate that feature on the website.  Help!!!!!  I'm technically challenged.  LOL

3 hours ago, CineGraphic said:

 

I know this feeling all too well.....I've got 19 days to calm down before we board.

Then again, Princess has had 6+ months to fix the problems I'm experienceing and so far, they've failed. None the less, I refuse to spend all 7 days being grumpy or angry. That's not my idea of a vacation.

 

Love  your attitude after all you've been through with the app.  I've been working with the app and Medallion folks since June.  None of our upcoming cruises are listed so we can't do anything with them.  One in January and 2 in April.  When my DH logs in, my photo shows up under his name.   Cruises for 2023 are listed....go figure.  LOL      

Have a great vacation!

1 hour ago, tarheelz1995 said:

Thank you for using the MedallionClass App! 

 

So that we can improve our service, please choose one:

 

A.  It's often unworkable.

B.  It's pretty bad.

C.  It's utter crap.

D.  It's the 7th level of Hell.

Thanks....I needed a laugh today.  I read your post and sprayed my coffee over my computer screen.   Not a problem.  I needed to clean my screen anyway.  🙂

17 hours ago, jwattle said:

I made a new reservation on Friday and the app had it in about two hours later...

 

I believe that it is either 90 minutes or two hours, but not going to swear to it. 😄

 

Boy...talk about luck of the Irish!  🙂     Good for you!

My problem with the app and Princess website is a little different from the issues listed so far.  My spouse (technically challenged and won't go near a computer...LOL) and kids don't have email accounts.  I've booked cruises, as well as entered all of the requested info for each of them online over the years using my email address.  With the changes on the app and the Princess website due to upgraded Medallion app,  my spouses info pops up when I log in with my email address/password.  We sometime book several staterooms per cruise.  To view my bookings, I have to use the Quick Access link and enter our son's name and date of birth, as well as the booking number.  I can access my spouses booking using my email address.   And one more weird thing..... my spouses name is incorrect on the Medallion app....it lists his first name, MY middle name, and his last name.    I've spent hours on hold and on the phone with the Ocean app reps this past month and still no resolution.  Good thing our cruise is still 4 months away!  I have time to get this straightened out.  Deep breaths and a glass of wine helps. LOL   

I've used the Medallion app on several cruises pre-Covid.  I'm no longer able to sign in to the app.  I've deleted the app and re-installed it.  Still unable to log in.  My log in ID and password have not changed.  I confirmed this on my personalizer.  I've clicked on the "forgot my password" on the app and a message pops up saying "reset instructions will be mailed to my email address".  The instructions never appear in my inbox or spam folder.  I've tried logging in with my booking number....no luck.   Has anyone else had this problem?   

On 5/31/2021 at 11:09 AM, cruisemom42 said:

 

I think this may have been a temporary issue during COVID. Another hotel I recently looked at (not in Spain but a Caribbean resort) also said that sheets were not available. When I called, they mentioned that was true at one point but now it was no longer true.

Yes, Covid had changed quite a few things in our world, didn't it?  We've had 9 cruises cancelled and are so ready to start sailing again.   

Rest in peace Captain, Stubing.  Our deepest sympathy to his family and friends.

Jan and Denny

3 minutes ago, cristine said:

Hi you guys..

We booked March 17 the 28 days too.

It will be great to see you again..

Chris & Dave

 

Wow!  Great minds think alike!  Glad to hear you're joining us.   Tell Dave to start practicing his "ship" building skills.  We can hardly wait to see what he comes up this time.  🙂

Jan and Denny 

3 minutes ago, yoyosma said:

It's live, I got my cabin.  It started at 11am EDT.

Good for you! Cabins of our choice were already sold out early this morning.  We booked two cruises for 2023.  15 day Hawaii and 28 day South Pacific.  We can hardly wait to sail again!

On 4/12/2021 at 6:55 AM, kitty2264 said:

We are looking forward to our first full suite experience on the Enchanted in November.

Welcome to the suite life!   We are also in a suite on the Enchanted in November.  One wonderful perk is the Concierge Lounge for suite passengers.  Be sure to check it out once on board.  

Jan

Here's a screen shot that might give you an idea of points to credits.   It's located under the Rewards and Benefits section of your Princess credit card statement.   

     * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Please note, you can only redeem against
a transaction one time.

Select an amount

    * * * * * * * * * * * * * * * * * * * * * * * * * * * * * 

Here's how I got to that info:

Click "Rewards and Benefits" tab

Click "Redeem my Points"

Click "Statement Credits"

Click only once on "Redeem Now" to bring up the points to credits amount.

35 minutes ago, franktown said:

If you are in a suite you can order off the MDR menu for delivery to your room.  Comes all at once including dessert.  Made the mistake of ordering ice cream for dessert.  Had to eat it first.  Ice cream makes a great first course.

When in his 80's, my grandfather always ordered dessert before his entre.  His reasoning was the entre filled him up and he never have enough room for dessert.  Worked out great for him.  If he had part of the entre left, he'd box it up and have left overs for lunch the next day.  Wise man.  🙂

A step forward....hooray!!!!

https://youtu.be/CDjM834YWrs

Let me know if it doesn't work for you.

3 hours ago, JF - retired RRT said:

Those of us without HBO will have to wait for it to appear somewhere else: network TV? Amazon Prime? Hulu? YouTube?

You can view it on You Tube.  

1 hour ago, Thrak said:

Apparently only for iPhone. Android users will have to pay for the Disney band. They do comment in the article that you will want to carry a power bank of some sort in order to have enough phone life for a full day. What a pain in the butt.

I agree with you.  It does sound like a pain....especially for technically challenged folks ~~~ like my dh.   🙂

Happy Birthday.  Wishing you a delicious Princess birthday cakes on future cruises!

Email sent.....and fingers crossed that our voices make a difference.  We're also vaccinated and ready for cruising to resume.  

3 hours ago, dog said:

Click on the email you got saying you are eligible for casino offer after you have logged into your account. 

Thanks!  I'll give that a try.

For some reason the Casino Offer tab is not an option on my personalizer.  Maybe I need to spend more time in the casino during sailings.  🙂

Bruin Steve:  we were on the Mexican Riviera cruise on Royal with you and Beth.  Who knew that would be the last cruise for a while.   We're vaccinated and ready to pack our bags and go whenever Princess is ready to sail.

Jan 

13 hours ago, Lucky TGO said:

My wife always like guys by the name of Tony. This was her favorite Captain so that leaves me out.😁

Captain Tony & Margie

The Captain of The Rowboat,

Anthony

 

 

 

Captain Tony McCharming if I'm correct.   🙂

3 minutes ago, ceilidh1 said:

We sailed with her twice on Royal and I believe she moved to Sky after that!

Thank you.  I thought I recognized her.  She was the Club Class hostess on the Royal during our 49 day South America cruise in 2019.  She was amazing.  So happy she was promoted! 

2 hours ago, ceilidh1 said:

Also, head waitress Irina. Always took time out to chat with us over dinner service!

May I ask which ship Irina was on?  She looks so familiar.  

We've experienced Club Class dining several times.  The "extra" item served was either a special salad, a pasta dish, or a dessert not available on the regular dining menu.  The head waiter of the Club Class section usually prepared this additional option in a section of the Club Class dining area.   Sorry.....no lobster.