20165

Thank you and i didnt know you could check your bags in that early. Totally agree about the risk of something happening to them and i dont want that to happen, but we are heading home and although it would be inconvenient to track it down, it wouldnt be the end of the world. We hide airtags in our luggage so we can at least confirm that they made it to the plane. thanks again

So, quick follow up on this. I found that if i created MSC account for one of the people in the other 2 cabins that would now allow us to print the boarding documents. This was in lieu of using the booking ID number and name to access the reservation like i was doing for the other 2 cabins. It also allowed me to see other items such as shore excursions that we booked, free drinks and wifi that came with the cruise etc. None of that was viewable until we created an account and associated those reservations to that new account. Odd IT glitch. I was racking my brain over the weekend as to why i could print for 1 cabin, but not the other two and figured the only difference was the 1 cabin reservation had a MSC website account associated with it.

Does anyone know if MSC at the Miami port has airline luggage check in? Or if we purchase the MSC transfers, will they check our bags or just dump us at the MIA curb? Our flight isnt until 3pm and based on our last couple of cruises, the latest we can stay on the ship in around 930. I dont think the airport is going to let us check in our bags at around 10, but i may be wrong about that. Maybe if we use curbside checkin? thanks

So i was able to print them for our cabin, parents, on the website, but not for our kids that are under 21. However, i was able to check them in on their phone app. I do think we are going to have some challenges with the cabin that only has one person in it, but is booked for 2. I cant check that person in because its a made up name. Hopefully i can get the documents for the 1 person i did check in.

Hi, does anyone know what happens when you show up to the port without your tickets/luggage tags? Apparently, after we checked in, our TA get the tickets, however we havent been able to get a hold of her. Needless to say, we will be looking for another TA, however, that doesnt help us for this cruise. We cruise in 2 weeks and everything looks correct on the app, it just says we have to contact the TA tickets and luggage tags. thanks

We completed the check in process and are within 15 days of our cruise, but it wont allow us to print our tickets. It says to please contact your travel agency to retrieve the tickets. Is that normal? We have bought cruises through TAs many times in the past, but have always been able to print our own tickets on other lines. In fact, most are just 2d barcodes in the app. Does this seem normal? thx

Well, we will have a definitive answer for your first question in about 2 weeks. We have have a single booked in a double occupancy cabin for the june 11 sailing on Seascape. Paid full price for 'both' people. We dont plan on attempting to cancel the second person before the cruise because it was a pain in the you know what getting our shore excursions, dinner reservations, etc straight so we dont want to touch anything before we get on the ship. Maybe someone thats a TA will know this, but i thought our TA said that they way she booked the second person will alert MSC that its a noshow or fake person. Example, they used his name with a TBAA at the end. NameTBAA

Just a quick follow up on this in case others are in a similar situation. We emailed our congress person Saturday 10/19, she followed up with us on Monday, passed some paperwork back and forth with her and the passport agency and just got an email this morning, 10/25, that its approved and printing. Should have it tomorrow or Monday. Basically 3 business days after contacting her.

Interesting they just outright tell you they have none when they are on their cart... Ill give them the benefit the doubt that there was a language barrier per the discussion above, but i guarantee you that if they are sailing out of a US port, they are getting asked for them weekly they they may want to google 'washcloth'... Anyway, instead of bringing out own washcloths, we are just going to bring a pair of scissors. Problem solved...

I read on a FB page that there were no washcloths on Sescape. Please tell me thats an untrue rumor. I understand they are not a European thing, but our cruise is going out of Miami... thx

We emailed her yesterday an will follow up with a call tomorrow. Fingers crossed.

Not for a renewal, but we did order another copy so we wouldnt be taking our only one. Fun fact, it took a whopping 2 weeks to get a certified copy of her birth certificate. Going on almost 6 months for the passport...

Im assuming we will also need to take our marriage cert. given her name is not the same on her DL as her birth cert?

Well, we are 22 days out from our cruise and im pretty sure my wife isnt going to have her passport. Which was submitted in Jan of this year... So my question is when i check her in online, it only gives 2 options, ID card and Passport. Under ID card, do i just put her drivers license info in and then they will take a pic of her birth cert when we get to the port? Absolutely crazy we are having to go through this, but we cant even get through on the phone to try to get an in person appt set up. It will be 6 months since we submitted her expedited passport renewal. So anyones experience cruising with just a birth cert. is greatly appreciated. thanks

Thank you. I didnt realize that worked for hotel status. Thats awesome. Thanks again

Wow, that caught my eye. How do you do that? Im also diamond at hilton and would love to have that carry over to MSC

Thank you and thats what i was afraid of and the reason we dont sail carnival. This is a last minute cruise for us, booked about 3 weeks ago so we didnt get those ultra cheap prices. We just have to cruise on a certain date and this one seemed to be the best fit. Fingers crossed we have a better experience...

Would you say this is because of non US passengers or the low price that MSC has been offering has been attracting more first time cruisers?

Sorry, i wasnt clear. I would upgrade all three cabins. They are all for my family.

Hi, does anyone know if you can upgrade to Aurea without changing cabins? We have 3 cabins together and dont want to move, but would like the Aurea experience. thx

That is actually comforting. I have been reading some of the reviews on CC and they are cringe worthy...

We are on MSC seascape in june and I just read through some of the recent reviews on CC. Yikes, 2.5 rating from CC users. Some of the users seem to be newbies, but still, some of the things they say about the service, staff attitude, and being understaffed is concerning. Has anyone been on Seascape lately and if so, did you experience the same issues?

Tried, but it wants to charges us full price for the premium package, even though it says in the app that we already have easy plus. However, not a big deal, didnt work on the celebrity app either but we were able to upgrade when we boarded so as long as we are able to do that, we are good to go. thanks

In regards to 2, we have the easy drink package, but want to upgrade to easy plus or higher once we board like we have done in the past with other cruise lines. Do you know if thats possible? On on other lines, we would go to the guest services desk and pay whatever the difference is for the higher level packages. thx

We have 3 cabins, supposedly linked together, but we are unable to make shore excursions across all reservations. On other lines, we are able to see the people in the other linked reservations and make reservations for everyone, not just the people in the cabin. Is that something that also be done on MSC and if so, does that mean our cabins really arent linked? Thanks