How silly to assume that just because they have been dealing with Noro, Covid and respiratory problems forever that sanitizing procedures are being dealt with properly. The proper sanitizing procedures might be in a manual in the office, but if no one is training staff and following up to see the procedures are being followed then anything can happen... and does!
During 21 days on the Explorer, I observed:
1.) Stair railings wiped top to bottom with a green rag. Sure their is a pail with spray bottles, but they sit it down and proceed down several floors then back up the other side wiping with the same rag back up to the pail. No supervision.
2.) Similar procedures for outside railings. No spray bottle in hand and no buckets in sight.
3.) On more than one occasion I saw gloved employees enter restroom, use the urinal with gloves on and leave the restroom without washing hands.
4.) Probably 1/3 of passengers walk into Windjammer without washing hands. The staff there are busy singing songs and making people laugh instead of enforcing the rules. The ones they did stop would say "I was just in the bathroom" or "I'm just going to the bar" and continue to the buffet line.
Knowing the proper procedures and making sure they are enforced are two different things.