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With Celebrity and parent company Royal Caribbean, a refund is not a slam dunk.
"We need to review situations of missed ports on a case-by-case basis, and base our decision on whether or not the port must be bypassed due to a weather-related problem (an 'act of God' nature), or a mechanical problem onboard the ship (which naturally becomes more the cruise line's responsibility)," Celebrity spokeswoman Elizabeth Jakeway said by e-mail. "After we've assessed the situation fully, we decide what the appropriate measures are -- which can vary from an onboard credit to complimentary beverages to an amenity of some kind."
So with some lines, if the ship misses a stop because of weather (or some other "act of God"), the money you gave the cruise line to pay the port is gone, even if the ship never touched that port. On a ship the size of Royal Caribbean's 3,600-passenger Freedom of the Seas, which likely pays some of the highest port fees there are, the company could, conservatively, collect $50,000 in fees for one port and neither pay it to the port nor refund it.