Fire on Carnival Triumph. No engines, running on emergency generators.

[waldocruiser1]

waldocruiser1 I not think that they tell you where you have to go or can't go, and I am sure there are activities aboard these extra days. One can make a call anytime they wish on their cell phone some may have roaming charges though. They suppose to have backup generation for lighting but I always prepared I carry small artificial candle the battery operated one and a small flash light you never know because I have been in places such as stores before where they lost power, I usually prepared for things like this. lol

 

So for the Cell phone to work, don't you need a tower/contact point? in the middle of the ocean/gulf, I don't know where that would be from, besides the ships tower.

 

Maybe it works, maybe not.

 

I know that when we were on the Splendor in December, my phone did not work when out at sea and I was on Global Roaming, it would try to connect to the ship tower/signal but I would get a message asking for approval of charges in a text. When I said no, the signal went away shortly after.

 

So again, how are they making calls?

[hftmrock]

when did common sense fly out of the window on these boards. if you think that this incident will be considered normal travel by the immigration department, i think you need to think again. if a cruise line is allowed to not require passports for a close looped cruise then the department of immigration isn't going to change the requirements mid cruise. it is insane to think that our country would abandon a couple of thousand folks in mexico because of a technicality beyond their control. errrrrrr.

 

 

I NEVER said that they wouldnt be able to fly back. I will say that the people that DO have passports will have a MUCH easier time than the ones that dont. There will be paperwork to fill out and possible verification.

 

Dont read so much into a post. you'll get yourself all worked up...

 

I was replying to the person that said a passport would not be needed because they will not be visiting the town. THAT information is incorrect

[ducklite]

ducklite- emergencies happen and I am positive any job would be understanding, one may not be paid thats another story but nobody can loose their job because of being stuck at sea due to a ship breaking down.

 

You are very, very wrong about that. I have a friend who lost her job after her flight was cancelled due to a blizzard two years ago. It took her three days to get home, she was fired when she walked in the door. (Yes, she had called her office and explained what was happening.) In most States you can be fired for any reason not covered under the usual race, religion, disability, etc. Some companies are not at all understanding.

[Cruisegirl6]

MrPete I be the very same way....want the ship to take its sweet time getting to land. The ship is being given food, drink, etc. by the Elation I believe, there are no worries for this, the worst case, Carnival use helicopters to bring down food and drink for the passengers. Nobody is unsafe.

[rjackieb]

I wouldn't be asking for a windfall, only to be made whole for verifiable lost income and expenses. Made whole means just that. You want what an incident has cost you financially, nothing more, nothing less. It does not mean compensation for pain and suffering, just verifiable out of pocket costs and losses. I don't think that is too much to ask for in a non-force majeure event.

 

Travel insurance should be the first position indemnity, Carnival should pick up any financial loss or incursion that is not covered by the travel insurance.

 

Well, Carnival is taking care of costs associated with their side of this problem immediately, by refunding fare and most onboard expenses and offering reduced fare on a future cruise. The expenses beyond that are why people buy insurance. Since Carnival and those insurance companies have no idea yet what there will be for claims, it's a little soon to say that Carnival won't step up to the plate for expenses rejected by insurance claims. They wouldn't be obligated to cover those expenses, or those by people who didn't purchase insurance, but they may just surprise everyone in the end.

[Cruisegirl6]

Ducklite that is not true. I gather she didn't go to the Department of Labor who indeed would help her in this situation, she can also bring up a law suit.

 

So let me give you another sinerial...what if she got very ill and ended up in the hospital you think that she loose her job over that too?

 

Im sorry, some people allow work/companies to walk over them, situations happen, emergencies happen and that is why there are corporate/work rules out there and why the Department of Labor backs us up, you just have to know this.

[Tapi]

My wife will not be going on Carnival again.

 

Unfortunately for Carnival, this will be a sentiment that many in that region will share for some time to come.

 

There was a time when Carnival dominated that market. But with increased competition from Royal Caribbean, Norwegian, Princess, and Disney, all sailing from the Houston area now, many passengers (that otherwise would've been loyal to Carnival) may start looking elsewhere.

 

So Carnival's compensation package may not be as generous and selfless as many Carnival loyalists want to believe. They just know that their ability to keep their ships filled from Galveston, and to avoid passengers shifting to other cruise lines , will be heavily determined by how strongly they react to correct and alleviate the situation, and how quickly they can clean their (once again tarnished) image.

[ducklite]

Well, Carnival is taking care of costs associated with their side of this problem immediately, by refunding fare and most onboard expenses and offering reduced fare on a future cruise. The expenses beyond that are why people buy insurance. Since Carnival and those insurance companies have no idea yet what there will be for claims, it's a little soon to say that Carnival won't step up to the plate for expenses rejected by insurance claims. They wouldn't be obligated to cover those expenses, or those by people who didn't purchase insurance, but they may just surprise everyone in the end.

 

I didn't say Carnival would step up to the plate, I said that they should do so. If they do cover those expenses, bravo to them. If they choose not to, shame on them.

[Cruisegirl6]

I do have to admit, although Carnival has its shares of ship problems (but does have many ships in its line) they always have done the right thing for the passengers, they always gave refunds, paid for changed flight fees, gave shipboard credit, etc. I truely feel Carnival goes beyond when it comes to these emergencies.

[MissMeggieMurphy]

You are very, very wrong about that. I have a friend who lost her job after her flight was cancelled due to a blizzard two years ago. It took her three days to get home, she was fired when she walked in the door. (Yes, she had called her office and explained what was happening.) In most States you can be fired for any reason not covered under the usual race, religion, disability, etc. Some companies are not at all understanding.

 

why are these stories always about friends or someone you know. and even in "at will" states if you can prove that you were fired for missing work because of unforeseeable circumstances you have legal recourse. but then, who would want to work for a company like this.

[rjackieb]

I didn't say Carnival would step up to the plate, I said that they should do so. If they do cover those expenses, bravo to them. If they choose not to, shame on them.

 

I think we're actually saying a lot the same, but maybe with slightly different experiences. I agree with you completely here.

[ducklite]

Ducklite that is not true. I gather she didn't go to the Department of Labor who indeed would help her in this situation, she can also bring up a law suit.

 

So let me give you another sinerial...what if she got very ill and ended up in the hospital you think that she loose her job over that too?

 

Im sorry, some people allow work/companies to walk over them, situations happen, emergencies happen and that is why there are corporate/work rules out there and why the Department of Labor backs us up, you just have to know this.

 

The DOL can't stop a company from letting an employee go as long as the reason has nothing to do with "protected class" issues. You're kidding yourself if you think they can. I'm guessing you live in one of the very few states where employees have decent rights. I assure you that isn't the way it works in most of the country.

[Cushing985]

The "free future cruise" will have strings attached and will have costs associated with it that some might not be able to afford. In some cases, people might not live long enough to use that offer.

 

And the sun may implode making earth a cinder.:eek:

[Cruisegirl6]

Waldocruiser- Where they are there should be cell phone usage. Worst case I heard that the cruise line will set a schedule up for passengers to make calls to their loved ones, airlines and such.

 

Our phones always had worked even if it were on roaming charges, at an emergency who cares about the charges as long as you have communication. :)

[srlafleur]

Carnival Cruise Lines

 

CARNIVAL TRIUMPH - Update

 

February 10, 2013 – 7.30PM EST

 

This morning the cruise ship Carnival Triumph experienced an engine room fire while the vessel was sailing approximately 150 miles off the coast of the Yucatan Peninsula. The ship’s automatic fire extinguishing systems activated and the fire was contained to the aft engine room. At this time, the fire is fully extinguished. There were no casualties or injuries to guests or crew. All appropriate authorities including U.S. Coast Guard have been notified.

...

The vessel is currently without propulsion and the ship is operating on emergency generator power. The ship's technical crew has determined the vessel will need to be towed to port. A tugboat is en route to the ship's location and will tow the vessel to Progreso, Mexico, which is the closest port to the ship’s current location. This will enable us to disembark guests and get them home as quickly as possible. The ship is expected to arrive in Progreso Wednesday afternoon and guests will be flown from there back to the U.S.

 

There are 3,143 guests and 1,086 crew on board. Guests are being provided with food and refreshments. Another Carnival ship, the Carnival Elation, is currently on scene and transferring additional food and beverage provisions to the Carnival Triumph.

 

We have contacted the designated emergency contacts for all guests presently on board Carnival Triumph. Concerned family and loved ones of guests and crew may call 888.290.5095 or 305.406.5534.

 

All guests on the current Carnival Triumph voyage will receive a full refund of the cruise, along with transportation expenses. In addition, they will receive a future cruise credit equal to the amount paid for this voyage, as well as reimbursement of all shipboard purchases during the voyage, with the exception of gift shop and casino charges.

 

The next two voyages of Carnival Triumph, scheduled to depart Monday, February 11 and Saturday, February 16 are being cancelled. Guests scheduled to sail on either of those voyages will receive a full refund, reimbursement for non-refundable travel expenses and a 25 percent discount on a future three to five-day cruise. Carnival is in contact with impacted guests to advise them of the situation.

 

The current Carnival Triumph voyage departed Galveston, Texas on Thursday, February 7 and was scheduled to return on Monday, Feb. 11

 

 

I think Carnival has stepped up to the plate quite sufficiently. I don't know what more anyone could expect.

[berryberry]

I wonder how many people freezing in the dark in the northeast would trade for a spot on a well stocked drifting cruise ship. Current temperature in Progreso is 81 degrees. :cool:

 

Rah, rah sis boom bah - go Carnival !!! Yes, lets compare people affected by mother nature to those impacted by a cruise lines faulty maintenance. Oh, and those people freezing in the dark - they can still go to the bathroom in a toilet instead of a bucket, get a shower and get a hot cooked meal (and very well likely have their power back on or have a wood burning fireplace or stove or generator)

[Grandprix]

I hope everyone is safe.

But I sure do relish that Mickey Arison has another huge headache to contend with. :D

[Maryscooking]

Ducklite that is not true. I gather she didn't go to the Department of Labor who indeed would help her in this situation, she can also bring up a law suit.

 

So let me give you another sinerial...what if she got very ill and ended up in the hospital you think that she loose her job over that too?

 

Im sorry, some people allow work/companies to walk over them, situations happen, emergencies happen and that is why there are corporate/work rules out there and why the Department of Labor backs us up, you just have to know this.

 

Are you kidding? You really think the Dept of Labor helps you if you are fired for not coming to work because you are sick, or because you are stuck on vacation? Really?

 

People don't "allow companies to walk all over them" in those cases - the company is well within their rights to do so. And it happens all.the.time.

 

The only protection you might possibly have, other than relying on the goodwill of your employer, is if you work under a union contract.

[ducklite]

why are these stories always about friends or someone you know. and even in "at will" states if you can prove that you were fired for missing work because of unforeseeable circumstances you have legal recourse. but then, who would want to work for a company like this.

 

In right to work/at will states an employer can let you go for any reason. Most companies have this in the fine print in the documents people sign when they are hired. Go read the law. The only "legal recourse" you have is the ability to collect unemployment.

[cruisinfanatic]

waldocruiser1 I not think that they tell you where you have to go or can't go, and I am sure there are activities aboard these extra days. One can make a call anytime they wish on their cell phone some may have roaming charges though. They suppose to have backup generation for lighting but I always prepared I carry small artificial candle the battery operated one and a small flash light you never know because I have been in places such as stores before where they lost power, I usually prepared for things like this. lol

You can't just pick up your cell and call someone if there is no service. And since we haven't heard from anyone, there probably isn't any because there is no power for the service on board

[takeshi]

So again, how are they making calls?

Again, see post 581. As well as 548, 545 & 164 which all basically say the same thing. Obviously, they wouldn't be calling or texting while the Elation wasn't resupplying the Triumph.

[MissMeggieMurphy]

I NEVER said that they wouldnt be able to fly back. I will say that the people that DO have passports will have a MUCH easier time than the ones that dont. There will be paperwork to fill out and possible verification.

 

Dont read so much into a post. you'll get yourself all worked up...

 

I was replying to the person that said a passport would not be needed because they will not be visiting the town. THAT information is incorrect

 

i quoted your post word for word

 

The need for a passport is for the US not Mexico. If you are in Mexico and you need to fly to the US, The US is the one that requires a passport. They dont really care if you visited the town or stood in one place. The United States requires a passport to fly to the US from another country

 

no back tracking allowed:):):)

[Cruisegirl6]

ducklite, its just knowing ones rights and rules/laws. Trust me when a company gets rid of an employee, firstly its important that they have spoken to the person as to the situation, put it in wriiting and give them notice/warning.

 

I guess you can say one must stand their ground and know their rights and how to deal with situations. On the other hand, putting this all aside, if one looses their job this way, then its best they leave that job anyways, not worth working for a lousy place like that.

[Naomi John]

Strange no further news updates since last night.

[RuthlessBoss]

Part of the reason there are 15 pages is because folks repeat what has been posted (like this) many times. Pretty obvious that are going to have schedule problems anyways.

 

Adding to 15 pages are the number of folks speculating and passing rumors and thinking the cruise line should do this, or do that. Some of the postings here make me wonder how the human race has survived.

And how many times will we be "told" there's no useable toilets, no A/C etc. It's not like we didn't know. How did our relatives of yore ever make it thru no hot water, showering daily, no A/C., outhouses vs toilets etc.

I'm not saying these people are comfortable in any way, but down the road, they'll remember they spent those uncomfortable days with no modern conveniences...and survived.