when will Concierge call me?

[raerenee]

Do they contact you before the cruise. I have some special requests. I'm sailing on Oasis in two weeks.

[jo24]

On past cruises (Allure), I have received an email from the Concierge the week before my cruise. At the stage you will be able to reply and state your requests.

 

Hope you have a lovely cruise

 

Jo :)

[Lionesss]

Never have been contacted by CL before any RCI cruises, and have been in a number of suites.

 

Sea Ya

[suzyluvs2cruise]

You should receive an email from the Concierge 7-10 days before your sail date. Enjoy Oasis and all she has to offer. :)

[Otterman34]

Do they contact you before the cruise. I have some special requests. I'm sailing on Oasis in two weeks.

 

This thread will have all the info yo need to contact your Concierge (Suite or Diamond). http://boards.cruisecritic.com/showthread.php?t=1518418&page=145

 

Have fun

[Big_G]

It's hit or miss whether they contact you. Sometimes we've gotten emails and others we haven't. If you have needs, you're better off emailing them instead of waiting.

[spookwife]

Do they contact you before the cruise. I have some special requests. I'm sailing on Oasis in two weeks.

 

 

you will not be called at all.

 

you MIGHT be contacted via email about 10 days out. if you need something, be proactive and contact them about 10 days out.

[Priusprof]

Do they contact you before the cruise. I have some special requests. I'm sailing on Oasis in two weeks.

I would recommend that you contact Crown and Anchor if you are a member. 800 526 9723 or C&A Precruise benefits at 888 437 1953

[lovelife]

You should receive an email from the Concierge 7-10 days before your sail date. Enjoy Oasis and all she has to offer. :)

 

What is the scoop on this? I have never been contacted in 21 RCI cruises. Now Diamond Plus and never received a call or e-mail. Maybe they only call the top suite cruisers? The highest cabin class I have booked is junior suite many times.

[1ParticularHbr]

What is the scoop on this? I have never been contacted in 21 RCI cruises. Now Diamond Plus and never received a call or e-mail. Maybe they only call the top suite cruisers? The highest cabin class I have booked is junior suite many times.

 

The suite concierge only serves Grand Suites and above. We emailed ours a few weeks before cruising to put our names in for a Barefoot Beach cabana. He replied via email. I've never known the Diamond concierge to contact passengers in advance.

Edited January 2, 2014 by 1ParticularHbr

[Colorado Babe]

We just received an email today from our Concierge for our B2B that begins on Saturday on the liberty. We were on the Allure in September and didn't get contact from either concierge before we cruised.

[Rala]

We are D plus for awhile now and usually book a D1 or D2 cabin...occasionally A JS. In almost 30 cruises we have never been contacted by any concierge. I always thought you had to be pinnacle or in a GS or better to get the call?? :confused:

[uncleah]

We have found that sometimes they do and sometimes they don't. They seem to be pretty good at responding to email.

 

Sent email yesterday for cruise on 1/21 and got reply today. Not bad at all.

[suzyluvs2cruise]

What is the scoop on this? I have never been contacted in 21 RCI cruises. Now Diamond Plus and never received a call or e-mail. Maybe they only call the top suite cruisers? The highest cabin class I have booked is junior suite many times.

 

Sorry for any confusion. I was responding to the OP. She's sailing in an Aqua Suite on Oasis......and I thought that was posted on this thread but don't see it now. :confused:

 

Email from the Concierge pre-cruise is to those sailing in a GS or above. As others have said it's usually 7-10 days pre-cruise......but isn't always done.

[BDL]

We've sailed in GS three times and have never been contacted by a concierge. Wasn't a big deal to us as we had no special requests but if you do, you may want to contact them.