Langtoncouple Posted January 17, 2014 #101 Share Posted January 17, 2014 Facebook is fine and I am a member of the Thomson group. However, you cannot keep track of previous threads. They move down so quickly. Here on this forum there are titles and you can easily search if you have a query. Link to comment Share on other sites More sharing options...
gillhalfpint Posted January 17, 2014 #102 Share Posted January 17, 2014 I find the subject you start with though isn't always the subject you finish with though. Love the way conversations flow on both. Link to comment Share on other sites More sharing options...
geomagot Posted January 17, 2014 #103 Share Posted January 17, 2014 the only prob with facebook is....everything you say is overheard by all your friends/all your family(and their friends)/neighbours/acquaintances/the guy in the post office/your boss :eek: /work mates/passers by/wildlife and the paintwork (and his uncle):p;) Link to comment Share on other sites More sharing options...
CRUISIN LINDA Posted January 17, 2014 #104 Share Posted January 17, 2014 Facebook is fine and I am a member of the Thomson group. However, you cannot keep track of previous threads. They move down so quickly. Here on this forum there are titles and you can easily search if you have a query. I agree :) I thought I had put on something about the Dream the other night. The next day I could not find it :rolleyes: Unless it had been removed :eek: Link to comment Share on other sites More sharing options...
CRUISIN LINDA Posted January 17, 2014 #105 Share Posted January 17, 2014 the only prob with facebook is....everything you say is overheard by all your friends/all your family(and their friends)/neighbours/acquaintances/the guy in the post office/your boss :eek: /work mates/passers by/wildlife and the paintwork (and his uncle):p;) Better be careful what you say then :D:D I thought only your "friends" could see what yo had put :confused: Link to comment Share on other sites More sharing options...
Jakanne1 Posted January 17, 2014 #106 Share Posted January 17, 2014 I believe that on the General Newsfeed you can only see your friends comments and any comments made on their post. You can set your account to a high security setting or just not post anything if you do not want others to see anything you have written. There are plenty of people who read on here but do not comment. :rolleyes: I have a lot of photos on mine but none that I have put on and unfortunately only the person putting them on can delete them. That's a sore point with me. However, on a closed group, like Thomson, only the people in the group can see what you have written, not your real time friends (unless they are in the group). Link to comment Share on other sites More sharing options...
geomagot Posted January 17, 2014 #107 Share Posted January 17, 2014 Better be careful what you say then :D be careful....careful...moi?...is that possible?:confused::) I once said something inflammatory about paintwork and had to water it down:D I thought only your "friends" could see what yo had put and friends of your friends (and their friends....basically everyone in the end)...unless you have all the tricky settings set:( Link to comment Share on other sites More sharing options...
Grez Posted January 17, 2014 #108 Share Posted January 17, 2014 Better be careful what you say then :D:D I thought only your "friends" could see what yo had put :confused: Hi Linda, Word of warning then, you may want to be careful what you are putting as I can tell you that you are going to Bxxxxxy this weekend with Cxxxxxxxx, who will be ringing you later. And a couple of hours ago you were sat on your bed with your laptop. Don't want to come across as a stalker, so don't take it the wrong way, I only checked to see if you had privacy settings on. Link to comment Share on other sites More sharing options...
kalos Posted January 17, 2014 #109 Share Posted January 17, 2014 (edited) Hello kalos, where you been? :rolleyes: Hi Linda Hope your keeping well ... just turning into one of them months . Sorting damaged roof out from the storms other week , I ended up in hozzie with gall stones ..got family in hospital as well but in Sheffield so running up there ... Mot and servicing both our cars ... and the day time job . Oh and the other day my service provider kindly informed me to move or lose my e-mails as they are shutting up shop :( Getting ready for a cruise again ;). As for Thomson taking note (Nicely back on topic) I did have a very nice cruise at New Year to Rouen (France) and would have liked to go with Thomson ,should they decide to keep doing cruises from the UK ... :rolleyes: Will they respond ? even take note ? Are they even there ? To all you other peeps keep posting and take care! Kalos :D Edited January 17, 2014 by kalos Link to comment Share on other sites More sharing options...
kruzseeka Posted January 17, 2014 #110 Share Posted January 17, 2014 Sorry to hear of your woes Kalos - hope you are making a good recovery and that all the other issues will soon be sorted. :) You clearly need a holiday! Get those brochures out - hope you find something soon. Good luck! ;) Link to comment Share on other sites More sharing options...
kalos Posted January 17, 2014 #111 Share Posted January 17, 2014 Sorry to hear of your woes Kalos - hope you are making a good recovery and that all the other issues will soon be sorted. :) You clearly need a holiday! Get those brochures out - hope you find something soon. Good luck! ;) Cheers M'dear :D I can assure you I keep looking and there is some good deals out there (and not just Thomson !) We still have the one in August to look forward to but may squeeze another one in before then ;):D:D Link to comment Share on other sites More sharing options...
geomagot Posted January 17, 2014 #112 Share Posted January 17, 2014 me too, sorry to hear of probs kalos....I can sympathise with damaged roof woes...I am waiting for the loss adjuster also....he's very busy apparently?:confused:;) glad you had a nice cruise to france:cool: glad to be back on topic....(apologies for my silliness on this thread) ...I got bored waiting for thoms to respond:o Link to comment Share on other sites More sharing options...
Little Nell Posted January 17, 2014 #113 Share Posted January 17, 2014 Hi Kalos, I am so sorry to hear that things have not been so good with you. I do miss you on here :) I hope this is a better year for you :cool: Link to comment Share on other sites More sharing options...
CRUISIN LINDA Posted January 17, 2014 #114 Share Posted January 17, 2014 Hi Kalos, sorry to hear about your problems. Hope you can get a cruise arranged soon :) Link to comment Share on other sites More sharing options...
Julessmiles Posted January 17, 2014 Author #115 Share Posted January 17, 2014 glad to be back on topic....(apologies for my silliness on this thread) ...I got bored waiting for thoms to respond:o They have responded on the official FB page:- " Hi all, We’re sorry you’ve been concerned by some reviews you’ve been reading. We’re always disappointed when we hear that we haven’t met the expectations of some of our guests. We pride ourselves on the quality of our onboard experience, and take all our customer feedback very seriously. Rest assured though, our customer satisfaction scores are at a record high and we certainly haven’t introduced any cost-cutting measures. We hope you have a lovely holiday, and please let us know all about it when you get back." Link to comment Share on other sites More sharing options...
Little Nell Posted January 17, 2014 #116 Share Posted January 17, 2014 They have responded on the official FB page:- " Hi all, We’re sorry you’ve been concerned by some reviews you’ve been reading. We’re always disappointed when we hear that we haven’t met the expectations of some of our guests. We pride ourselves on the quality of our onboard experience, and take all our customer feedback very seriously. Rest assured though, our customer satisfaction scores are at a record high and we certainly haven’t introduced any cost-cutting measures. We hope you have a lovely holiday, and please let us know all about it when you get back." I am getting into the bunker before the replies to that statement start coming in! Link to comment Share on other sites More sharing options...
Sailaway487 Posted January 17, 2014 #117 Share Posted January 17, 2014 They have responded on the official FB page:- " Hi all, We’re sorry you’ve been concerned by some reviews you’ve been reading. We’re always disappointed when we hear that we haven’t met the expectations of some of our guests. We pride ourselves on the quality of our onboard experience, and take all our customer feedback very seriously. Rest assured though, our customer satisfaction scores are at a record high and we certainly haven’t introduced any cost-cutting measures. We hope you have a lovely holiday, and please let us know all about it when you get back." Well that part certainly isn't true! I think everyone can see a drop in standards in food and the number of staff on board! Link to comment Share on other sites More sharing options...
CRUISIN LINDA Posted January 17, 2014 #118 Share Posted January 17, 2014 I think the general consensus on fb is that Thomsons have thrown the bad reviews away :D:D:D Link to comment Share on other sites More sharing options...
Julessmiles Posted January 17, 2014 Author #119 Share Posted January 17, 2014 I am getting into the bunker before the replies to that statement start coming in! Ha ha! Eleanor - I felt I had to share for those not on FB Link to comment Share on other sites More sharing options...
kruzseeka Posted January 17, 2014 #120 Share Posted January 17, 2014 I am getting into the bunker before the replies to that statement start coming in! I really can't be bothered Little Nell. Thomson may be able to delude themselves but they won't persuade me. They should ask for a copy of the evening menus from the TA and compare it with those of 10 months earlier. I only wish I'd photographed them! Link to comment Share on other sites More sharing options...
Little Nell Posted January 17, 2014 #121 Share Posted January 17, 2014 Ha ha! Eleanor - I felt I had to share for those not on FB Of course you did, Julie. I suspected it would be received in the same way as it was on FB.....not well. Link to comment Share on other sites More sharing options...
Little Nell Posted January 17, 2014 #122 Share Posted January 17, 2014 (edited) I really can't be bothered Little Nell. Thomson may be able to delude themselves but they won't persuade me. They should ask for a copy of the evening menus from the TA and compare it with those of 10 months earlier. I only wish I'd photographed them! That worries me, Kruzseeka, that a loyal and frequent Thomson customer such as yourself should be indifferent to what they are saying. The statement has been met with disbelief pretty much all round. We are able to recognise good service and good food and if Thomson can't then it is time to look elsewhere. Someone said they had a Cornish Pastie in the MDR one night for main course :eek: Edited January 17, 2014 by Little Nell Link to comment Share on other sites More sharing options...
Julessmiles Posted January 17, 2014 Author #123 Share Posted January 17, 2014 (edited) A comment made on FB last night was as follows which I hope will happen- I am a newbie so no previous experience to draw on & was worried by the reviews. Hopefully the problems over Christmas were just a consequence of bedding in after the refit as reviews I have seen since have been better. I am encouraged that Thomson felt the need to respond though, they may not want to admit any issues but will hopefully do something behind the scenes to address the concerns Edited January 17, 2014 by Julessmiles Link to comment Share on other sites More sharing options...
happy v Posted January 17, 2014 #124 Share Posted January 17, 2014 A comment made on FB last night was as follows which I hope will happen- I am a newbie so no previous experience to draw on & was worried by the reviews. Hopefully the problems over Christmas were just a consequence of bedding in after the refit as reviews I have seen since have been better. I am encouraged that Thomson felt the need to respond though, they may not want to admit any issues but will hopefully do something behind the scenes to address the concerns I must admit I was thinking the same thing. The very fact that they have replied means someone has taken notice. I hope it's like the forbidden alcohol last year.....not mentioned but quietly rectified. Link to comment Share on other sites More sharing options...
happy v Posted January 17, 2014 #125 Share Posted January 17, 2014 Hi Kalos, I hope things improve soon and you can get back on here with us. We need your wit.;):D Link to comment Share on other sites More sharing options...
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