Harooni Posted May 23, 2014 #26 Share Posted May 23, 2014 (edited) Someone from the revenue dept. calls and offers you the chance to upgrade for a price. Usually a pretty good deal and a whole lot less than what it would cost to upgrade on the website. Not free but the next best thing. oh cool thanks, maybe ill get a call , seems this cruise coming up has a lot of rooms available. ' my theory is this , since ships are cost cutting,id rather just get it as cheap as i can this way i dont complain about the quality and all and i get more trips. but if its a great deal for an upgrade id consider it. also free ill take it. Edited May 23, 2014 by Harooni Link to comment Share on other sites More sharing options...
Clarea Posted May 23, 2014 #27 Share Posted May 23, 2014 sorry maybe dumb question but what is a revenue upgrade? In addition to what Ken described above, the revenue dept. gives free upgrades too. For example, if it's getting close to the cruise, and they have little or no less expensive staterooms (like insides), they may decide to cut their losses and move people up out of the less expensive staterooms to more expensive staterooms, thinking that they will be able to sell the insides easier. Probably some computer program that tells them the optimum time to start cutting their losses. So if the revenue department does their job, either by free or paid upgrades, there will be no staterooms left for C&A to give away. Link to comment Share on other sites More sharing options...
Harooni Posted May 23, 2014 #28 Share Posted May 23, 2014 In addition to what Ken described above, the revenue dept. gives free upgrades too. For example, if it's getting close to the cruise, and they have little or no less expensive staterooms (like insides), they may decide to cut their losses and move people up out of the less expensive staterooms to more expensive staterooms, thinking that they will be able to sell the insides easier. Probably some computer program that tells them the optimum time to start cutting their losses. So if the revenue department does their job, either by free or paid upgrades, there will be no staterooms left for C&A to give away. very cool to know. you are the best Link to comment Share on other sites More sharing options...
Ken at the beach Posted May 23, 2014 #29 Share Posted May 23, 2014 In addition to what Ken described above, the revenue dept. gives free upgrades too. For example, if it's getting close to the cruise, and they have little or no less expensive staterooms (like insides), they may decide to cut their losses and move people up out of the less expensive staterooms to more expensive staterooms, thinking that they will be able to sell the insides easier. Probably some computer program that tells them the optimum time to start cutting their losses. So if the revenue department does their job, either by free or paid upgrades, there will be no staterooms left for C&A to give away. Thanks Bob. Wasn't aware of that one. Still not holding my breath though.:) Link to comment Share on other sites More sharing options...
BamaGuy44 Posted May 23, 2014 #30 Share Posted May 23, 2014 In addition to what Ken described above, the revenue dept. gives free upgrades too. For example, if it's getting close to the cruise, and they have little or no less expensive staterooms (like insides), they may decide to cut their losses and move people up out of the less expensive staterooms to more expensive staterooms, thinking that they will be able to sell the insides easier. Probably some computer program that tells them the optimum time to start cutting their losses. So if the revenue department does their job, either by free or paid upgrades, there will be no staterooms left for C&A to give away. Bob you always provide a wealth of knowledge. You're like a weapon off mass instruction! ;) My hat is off to you, sir. Link to comment Share on other sites More sharing options...
voyager70 Posted May 23, 2014 #31 Share Posted May 23, 2014 In addition to what Ken described above, the revenue dept. gives free upgrades too. For example, if it's getting close to the cruise, and they have little or no less expensive staterooms (like insides), they may decide to cut their losses and move people up out of the less expensive staterooms to more expensive staterooms, thinking that they will be able to sell the insides easier. Probably some computer program that tells them the optimum time to start cutting their losses. So if the revenue department does their job, either by free or paid upgrades, there will be no staterooms left for C&A to give away. Very interesting & makes a lot of sense. Thanks for sharing. Just wish that upgrade fairy would visit me just once! Link to comment Share on other sites More sharing options...
jules815 Posted May 23, 2014 #32 Share Posted May 23, 2014 Congrats to you both! Keeping my fingers crossed that I get a visit someday. Has anyone gotten an upgrade while only Platinum? Link to comment Share on other sites More sharing options...
PathfinderEss Posted May 23, 2014 #33 Share Posted May 23, 2014 Congratulations, and have a wonderful cruise.:) Link to comment Share on other sites More sharing options...
bowie123 Posted May 23, 2014 #34 Share Posted May 23, 2014 Congrats to you both! Keeping my fingers crossed that I get a visit someday. Has anyone gotten an upgrade while only Platinum? I was upgraded last year on the Oasis as only Gold! Oceanview to balcony. It was wonderful. :) Link to comment Share on other sites More sharing options...
Merion_Mom Posted May 23, 2014 #35 Share Posted May 23, 2014 Congrats on the upgrade, Carol!!! Enjoy the cruise. Steve & Mike Hey, guys! The lounge just won't be the same without you..............unless you quick grab a cabin and drive up to Baltimore next Friday! :D Link to comment Share on other sites More sharing options...
DisneyMommyof2 Posted May 27, 2014 #36 Share Posted May 27, 2014 May I ask how you adjust settings? Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Merion_Mom Posted May 27, 2014 #37 Share Posted May 27, 2014 May I ask how you adjust settings? Sent from my iPhone using Forums 1. Establish a "My Cruises" account on the Royal Caribbean website. http://www.rccl.com 2. Go to Profile. 3. Go to Upgrade Preferences. 4. Select your upgrade preference. Link to comment Share on other sites More sharing options...
saltyswife Posted May 28, 2014 #38 Share Posted May 28, 2014 Does anyone ever get upgraded when a balcony guarantee is booked? I am diamond if that makes any difference. Link to comment Share on other sites More sharing options...
Clarea Posted May 28, 2014 #39 Share Posted May 28, 2014 Does anyone ever get upgraded when a balcony guarantee is booked? I am diamond if that makes any difference. Your chances of getting upgraded by the Crown & Anchor dept. is very low. However, if the revenue dept. wants yout stateroom, it would not matter how you booked. Either way, an upgrade is unlikely. Link to comment Share on other sites More sharing options...
cruisinfan68 Posted May 28, 2014 #40 Share Posted May 28, 2014 Is it possible to get an upgrade if you don't choose any preferences? Link to comment Share on other sites More sharing options...
Clarea Posted May 28, 2014 #41 Share Posted May 28, 2014 Is it possible to get an upgrade if you don't choose any preferences? Yes, the revenue dept. upgrades do not use C&A preferences. However, the C&A upgrades now require the upgrade preferences to be set. Link to comment Share on other sites More sharing options...
Tinkerdevil Posted May 28, 2014 #42 Share Posted May 28, 2014 I am 2 days from sailing, but decided to check anyways after reading this thread. There are 4 of us in a cabin (me, bf, bf's brother and brothers friend, both 17). We had 3112 Oceanview and saw we were upgraded to 8124 balcony! I am so excited for this, but you guys are the only ones I can share my excitement with right now! Link to comment Share on other sites More sharing options...
Merion_Mom Posted May 28, 2014 #43 Share Posted May 28, 2014 (edited) I am 2 days from sailing, but decided to check anyways after reading this thread. There are 4 of us in a cabin (me, bf, bf's brother and brothers friend, both 17). We had 3112 Oceanview and saw we were upgraded to 8124 balcony! I am so excited for this, but you guys are the only ones I can share my excitement with right now! That is FANTASTIC. With four of you, you will be particularly happy with your balcony! And especially in Alaska! Have a great cruise! :) Edited May 28, 2014 by Merion_Mom Link to comment Share on other sites More sharing options...
molly361 Posted May 28, 2014 #44 Share Posted May 28, 2014 I am 2 days from sailing, but decided to check anyways after reading this thread. There are 4 of us in a cabin (me, bf, bf's brother and brothers friend, both 17). We had 3112 Oceanview and saw we were upgraded to 8124 balcony! I am so excited for this, but you guys are the only ones I can share my excitement with right now! Congrats!!!!:) Link to comment Share on other sites More sharing options...
LizC Posted May 28, 2014 #45 Share Posted May 28, 2014 (edited) So I just booked a cruise, full payment due next week, went through my travel agent. ( one time exception made by RCCL because I used gift cards that say no TA) Did a Suite Guarantee. But used $1950 in RCCL Gift cards ( earn through work) so revenue won't like me. Per a well known website I can see what rooms are left. Looks like 2 handicapped JS and 7 GS, 2 OW one two bedroom and RS. This upgrade fairy is just a myth here, 18 cruises no fairy. Really hoping for a GS or above. Worse case I get a larger JS Handicapped. Congrats to all that got upgraded ! Sprinkle a little dust my way! Edited May 28, 2014 by LizC Link to comment Share on other sites More sharing options...
Clarea Posted May 28, 2014 #46 Share Posted May 28, 2014 I am 2 days from sailing, but decided to check anyways after reading this thread. There are 4 of us in a cabin (me, bf, bf's brother and brothers friend, both 17). We had 3112 Oceanview and saw we were upgraded to 8124 balcony! I am so excited for this, but you guys are the only ones I can share my excitement with right now! Excellent, the fairy lives!:) May I ask how you had you upgrade preferences set? Link to comment Share on other sites More sharing options...
cruisinfan68 Posted May 28, 2014 #47 Share Posted May 28, 2014 I am 2 days from sailing, but decided to check anyways after reading this thread. There are 4 of us in a cabin (me, bf, bf's brother and brothers friend, both 17). We had 3112 Oceanview and saw we were upgraded to 8124 balcony! I am so excited for this, but you guys are the only ones I can share my excitement with right now! Congratulations !! Link to comment Share on other sites More sharing options...
Emperor9 Posted May 28, 2014 #48 Share Posted May 28, 2014 The upgrade Poof has not visited me as yet , someday though, someday. Link to comment Share on other sites More sharing options...
George C Posted May 28, 2014 #49 Share Posted May 28, 2014 Congrats, great upgrade Link to comment Share on other sites More sharing options...
cruisinunlimited Posted May 28, 2014 #50 Share Posted May 28, 2014 recently cruised on the Oasis on 5/10..always book a GS when we sail..this time I decided to change preferences on our account to we would accept an upgrade, not thinking it would happen. Got to the Ft. Lauderdale to check in at the port..luggage tags on luggage to GS...go to check in..the guy who was checking us in looked confused..goes over to get sea pass card..couldn't find it..goes back to computer..then back to get sea pass card..says our room has been changed..told us our room #, but I said what deck??...he was not sure..I said is this your first day on the job..he said no!..had to ask one of the agents next to him...he said, oh you have been upgraded to a crown loft suite!!..quite a surprise to us..very nice upgrade. But our luggage didn't find its way to our new cabin until 8PM...but that was ok:) I am sure we won't have an upgrade like that again. Karen Link to comment Share on other sites More sharing options...
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