caribill Posted February 23, 2015 #1 Share Posted February 23, 2015 (edited) Looks like the web site has been revised. You can no longer go to the drop-down list labled "Booked Guests" and find a link to "My Princess" and then sign in. To get to "My Princess" I had to sign in first. Once doing that, a "My Princess" link appears at the top of the page on the right. Also, the "Learn About Cruising" drop down menu no longer has a link to shore excursions. It is now under the "Ships & Experience" drop-down menu. Edited February 23, 2015 by caribill Link to comment Share on other sites More sharing options...
shredie Posted February 23, 2015 #2 Share Posted February 23, 2015 Looks like the web site has been revised. You can no longer go to the drop-down list labled "Booked Guests" and find a link to "My Princess". To get to "My Princess" I had to sign in first. Once doing that, a "My Princess" link appears at the top of the page on the right. Also, the "Learn About Cruising" drop down menu no longer has a link to shore excursions. It is now under the "Ships & Experience" drop-down menu. Not an improvement. :( Link to comment Share on other sites More sharing options...
Pia1913 Posted February 23, 2015 #3 Share Posted February 23, 2015 Every time they try to do it better, it gets worse. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted February 23, 2015 #4 Share Posted February 23, 2015 Yes. :( Link to comment Share on other sites More sharing options...
Roses2 Posted February 23, 2015 #5 Share Posted February 23, 2015 I called the Captain's Circle folks about the change. The agent on duty laughed loudly and said it was another of the IT group's "improvements" on the Princess site. Link to comment Share on other sites More sharing options...
DonnasMom&Dad Posted February 23, 2015 #6 Share Posted February 23, 2015 Yes. :( And more confusing :( Cato :) Link to comment Share on other sites More sharing options...
jagsfan Posted February 23, 2015 #7 Share Posted February 23, 2015 I think a lot of IT people exist to confound us. My experience with them goes from 1964 to the present. I think they just might live in a parallel universe. Any IT people reading this, I'm not talking about you. Link to comment Share on other sites More sharing options...
tbonecopper Posted February 23, 2015 #8 Share Posted February 23, 2015 (edited) I think a lot of IT people exist to confound us. My experience with them goes from 1964 to the present. I think they just might live in a parallel universe. Any IT people reading this, I'm not talking about you. To be fair, in web design, you'd be surprised how many changes like this Princess change, are only enacted via the IT department, but developed via marketing or some times an outside marketing agency who "thinks" they have a surefire method of user experience improvement... little do they know.. Edited February 23, 2015 by tbonecopper Link to comment Share on other sites More sharing options...
Thrak Posted February 23, 2015 #9 Share Posted February 23, 2015 I think a lot of IT people exist to confound us. My experience with them goes from 1964 to the present. I think they just might live in a parallel universe. Any IT people reading this, I'm not talking about you. I work in IT and am constantly amazed at the idiotic things I see. Too often there is "change for the sake of change" and things are implemented without proper testing. Link to comment Share on other sites More sharing options...
msmoger Posted February 23, 2015 #10 Share Posted February 23, 2015 I receive emails from the "Princess Community" fairly often asking me to take a survey. Often they ask you to tell them where you think you would go on the Princess website to find various bits of information. They emphasize that there is no right or wrong answer. I'm not saying this type of survey was part of the decision making process to makes these specific changes but it's possible. Link to comment Share on other sites More sharing options...
skf Posted February 23, 2015 #11 Share Posted February 23, 2015 Every time they try to do it better, it gets worse. "Improved to death" is my favorite phrase...usually caused when 2 or 3 Vice-Presidents do not have anything to do that week, so they have these little projects. Link to comment Share on other sites More sharing options...
billco Posted February 23, 2015 #12 Share Posted February 23, 2015 After a day or so of getting used to the change I am ok with it. No big deal. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Colo Cruiser Posted February 23, 2015 #13 Share Posted February 23, 2015 I'm not saying this type of survey was part of the decision making process to makes these specific changes but it's possible. Actually it was. ;) Should have left things as they were. :( Link to comment Share on other sites More sharing options...
Shmoo here Posted February 24, 2015 #14 Share Posted February 24, 2015 (edited) Looks like the web site has been revised. You can no longer go to the drop-down list labled "Booked Guests" and find a link to "My Princess" and then sign in. To get to "My Princess" I had to sign in first. Once doing that, a "My Princess" link appears at the top of the page on the right. Also, the "Learn About Cruising" drop down menu no longer has a link to shore excursions. It is now under the "Ships & Experience" drop-down menu. When I hover over "Booked Guests" on the home page there is a link called "Cruise Personalizer Login". When I click on that it takes me to a log in page. Once I fill that out, it takes me directly to my booking. Just did it. Is that what you're talking about? As for the other, excursions would more rightly be under "experiences" than "learn about cruising" IMO. Edited February 24, 2015 by Shmoo here Link to comment Share on other sites More sharing options...
shredie Posted February 24, 2015 #15 Share Posted February 24, 2015 When I hover over "Booked Guests" on the home page there is a link called "Cruise Personalizer Login". When I click on that it takes me to a log in page. Once I fill that out, it takes me directly to my booking. Just did it. Is that what you're talking about? As for the other, excursions would more rightly be under "experiences" than "learn about cruising" IMO. It's the "fill that out" part that's the problem. Link to comment Share on other sites More sharing options...
Cruisin' Chick Posted February 24, 2015 #16 Share Posted February 24, 2015 I work in IT and am constantly amazed at the idiotic things I see. Too often there is "change for the sake of change" and things are implemented without proper testing. So true with many things. I remember Microsoft made a change from one version of Word to another. One of the old features went away, but unfortunately it was something I used at work all the time. And those brilliant:rolleyes: minds at Facebook keep making changes that many of the users hate. Many of those times, one's defaults that have been set up by the user go away and have to be done all over again. At my daughter's school, one beloved teacher for a major program was replaced at another teacher, who was determined to do things so differently than the others. But many of these changes weren't workable and/or hated by the students (and many parents too). And even a few times that the teacher should have asked help from the older teacher (who may have helped just to make sure things don't screwed up for some events), he obstinately didn't. Fortunately for my daughter, right away she dropped this class, saying it would be a "train wreck." Link to comment Share on other sites More sharing options...
OCruisers Posted February 24, 2015 #17 Share Posted February 24, 2015 While the change is a bit different, it's no big deal and not having a problem! :) LuLu Link to comment Share on other sites More sharing options...
riclop Posted February 24, 2015 #18 Share Posted February 24, 2015 Nothing for the better. Link to comment Share on other sites More sharing options...
RickEk Posted February 24, 2015 #19 Share Posted February 24, 2015 When I hover over "Booked Guests" on the home page there is a link called "Cruise Personalizer Login". When I click on that it takes me to a log in page. Once I fill that out, it takes me directly to my booking. Just did it. Is that what you're talking about? As for the other, excursions would more rightly be under "experiences" than "learn about cruising" IMO. It's the "fill that out" part that's the problem. What fill out part?? I always use the login function. Click it, click my email address which is already filled in, Chrome then puts in my password and I click Log In. Easy-peasy... Link to comment Share on other sites More sharing options...
rdsqrl Posted February 24, 2015 #20 Share Posted February 24, 2015 What fill out part?? I always use the login function. Click it, click my email address which is already filled in, Chrome then puts in my password and I click Log In. Easy-peasy... Thank you. Except for not having Chrome fill in of my password, that's my exact M.O., too. I don't understand what byzantine paths the other posters were using to get to their data, but it sounds like they were already doing it the harder way. Link to comment Share on other sites More sharing options...
cruiserjanet Posted February 24, 2015 #21 Share Posted February 24, 2015 I don't see any difference. I've been doing it the same way for months. I do wish the search part of the website was better. I find the answers I'm looking for on Google instead of their own website. Link to comment Share on other sites More sharing options...
Times Prince Posted February 24, 2015 #22 Share Posted February 24, 2015 What fill out part?? I always use the login function. Click it, click my email address which is already filled in, Chrome then puts in my password and I click Log In. Easy-peasy...Works the same for me with Internet Explorer, too. I've set my Favorites to automatically bring me to the home page, and then I log in. No problem. Link to comment Share on other sites More sharing options...
SoCal Cruiser78 Posted February 24, 2015 #23 Share Posted February 24, 2015 I work in IT and am constantly amazed at the idiotic things I see. Too often there is "change for the sake of change" and things are implemented without proper testing. It seems that every new IT manager or consultant where I worked for years wanted to change things even if they didn't need fixing. The usual excuse was that it was a benefit to an "upstream" or "downstream" user. The funny thing is they told the same thing to every department ;). Link to comment Share on other sites More sharing options...
caribill Posted February 24, 2015 Author #24 Share Posted February 24, 2015 When I hover over "Booked Guests" on the home page there is a link called "Cruise Personalizer Login". When I click on that it takes me to a log in page. Once I fill that out, it takes me directly to my booking. Just did it. Is that what you're talking about? "My Princess" is not the same as "Cruise Personalizer." Link to comment Share on other sites More sharing options...
caribill Posted February 24, 2015 Author #25 Share Posted February 24, 2015 What fill out part?? I always use the login function. Click it, click my email address which is already filled in, Chrome then puts in my password and I click Log In. Easy-peasy... And that brings you directly to "My Princess" where you can immediately see your cruise history summary and a path your Circle Savings Account? Link to comment Share on other sites More sharing options...
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