Room Service Fee Roll-out Schedule

[FireEater]

Ok, I guess I should have read the rollout info from management first. No where, that I saw mentioned from the other posts, was the morning coffee and continental breakfast is still free room service offer, but it is, so all is good for moi!!!!

Edited May 2, 2015 by FireEater

[emcelh]

I see a domino effect coming on.

 

I have a feeling that, just like airlines and the nickel and dime charges like pillow fees and baggage fees, and if you do a carry on and store in overhead fee, most, if not all the cruise lines will be following this room service charge fee with NCL and charge.

 

I think NCL is the brain child and others will now follow suite. :(

 

Luckily I am not married to the NCL brand and butterfly around to different cruise lines.

 

I look at it as, I am on vacation, I know I order room service once a day, I had better add in my budget $60 (fee + tip) to cover room service for the week. I think that is what NCL is banking on. Am I thrilled, no, but again I currently have no dog in the fight. I have no upcoming NCL cruise. :)

 

I do feel they are slowly pricing them self's out of my budget for taking, and enjoying a cruise, but time will tell.

 

It's possible, although may not happen. A number of years ago, probably during the 90s, American Airlines announced a plan to simplify pricing. Instead of dozens of fares, all with different requirements and restrictions, there would only be a few. The CEO made the announcement on a webcast to the travel industry saying it would change the industry. He clearly expected other airlines to follow suit. They didn't, and it wasn't long before American had a fare structure just as complicated as it was before. I wonder if NCL is expecting other cruise lines to follow their lead and what they will do if it doesn't happen.

[amarvel]

I'm wondering how the pizza will be handled for Haven suites? I was planning on buying a pizza on our glacier Day... so will that be free since I'm in the haven or am I going to have to pay $8 now for the pizza?

Edited May 2, 2015 by amarvel

[swedish weave]

I fully expect Carnival to use this as a way to gain business by following the example Southwest and Jet Blue set for the airlines.

 

While NCL and Royal charge for various items, if Carnival management doesn't follow siut, they can use this to their advantage to lure cruisers to CCL.

[Beaver1975]

I fully expect Carnival to use this as a way to gain business by following the example Southwest and Jet Blue set for the airlines.

 

While NCL and Royal charge for various items, if Carnival management doesn't follow siut, they can use this to their advantage to lure cruisers to CCL.

 

The only people it will attract are those that think about cost only. That is what changed the general atmosphere aboard NCL ships over the past few years. There is no gentle way of saying it but the lowest price tends to attract a lower quality of passenger.

[swedish weave]

The only people it will attract are those that think about cost only. That is what changed the general atmosphere aboard NCL ships over the past few years. There is no gentle way of saying it but the lowest price tends to attract a lower quality of passenger.

 

You seem to be overlooking the fact that the Carnival family consists of all different types of cruise lines.

 

It isn't polite to disparage those who choose to sail on one of the CCL ships.

[hpecorari]

I'm wondering how the pizza will be handled for Haven suites? I was planning on buying a pizza on our glacier Day... so will that be free since I'm in the haven or am I going to have to pay $8 now for the pizza?

 

Pizza is no longer being offered 24/7 anywhere on the ship.

 

Haven/Suites call their butler and he/she can bring you a pizza at no charge pizza is now on the room service menu and can only be delivered to cabins.

 

Harriet

[monkeybone]

That's what we were looking at too - the Havana suites.

 

It looks like a cool ship. I like those family cabins for people who have young kids they have a separate lounge. I'm looking forward to hearing more about it.

[monkeybone]

Pizza is no longer being offered 24/7 anywhere on the ship.

 

Haven/Suites call their butler and he/she can bring you a pizza at no charge pizza is now on the room service menu and can only be delivered to cabins.

 

Harriet

 

Are the new room service menus available to view?

[Casino Comp Chick]

Crazy but I just put a courtesy hold on a 3 night Anthem of the seas for next year, I haven't even looked at another cruise line since the early 90's until a week ago. I am not saying I am ready to abandon NCL/CAS because they have always been good to me and my family but I do plan on looking at other options if things continue as they have been.

I still think of what a waste of money the Revel was when they insisted on no smoking, they could not recover even after back peddling on that, it was to late to attract the people that actually spend money in the casino. I go to AC all the time and had no interest in walking in the front door of that place because of it, I know others felt the same way and look at what happened to them.

2.4 billion to build, that was a very costly mistake if you ask me.

Edited May 2, 2015 by iimmie

[monkeybone]

Crazy but I just put a courtesy hold on a 3 night Anthem of the seas for next year, I haven't even looked at another cruise line since the early 90's until a week ago. I am not saying I am ready to abandon NCL/CAS because they have always been good to me and my family but I do plan on looking at other options if things continue as they have been.

I still think of what a waste of money the Revel was when they insisted on no smoking, they could not recover even after back peddling on that, it was to late to attract the people that actually spend money in the casino. I go to AC all the time and had no interest in walking in the front door of that place because of it, I know others felt the same way and look at what happened to them.

2.4 billion to build, that was a very costly mistake if you ask me.

 

I agree....I hope NCL gets it together.

[hpecorari]

Are the new room service menus available to view?

 

I don't have a copy of the complementary breakfast but it's the same as it always was....that thingie we hang on the door, remember?

 

Here's a copy of the new Room Service Menu. Blow it up and read the fine print at the bottom in regard to service fees and 18% gratuity fees:

 

RSMenu1.pdf

 

Harriet

[monkeybone]

I don't have a copy of the complementary breakfast but it's the same as it always was....that thingie we hang on the door, remember?

 

Here's a copy of the new Room Service Menu. Blow it up and read the fine print at the bottom in regard to service fees and 18% gratuity fees:

 

[ATTACH]347999[/ATTACH]

 

Harriet

 

Thank you Harriet. Yes I remember the door hanger menu, and the other food that use to have no charge.....and the $5 Pizza.

[shealea]

The menu has many more good choices than the old one. But I still think $7.95 is too high for the service fee. Maybe 2.95 or 3.95, I think I would order. $7.95, no way!

[Luvtoeat]

Does anyone know exactly whats on the complementary breakfast hanger menu. My wife usually gets room service half the time for breakfast but not sure what the no charge items are.

[billyjean000]

The only people it will attract are those that think about cost only. That is what changed the general atmosphere aboard NCL ships over the past few years. There is no gentle way of saying it but the lowest price tends to attract a lower quality of passenger.

 

Hi, I was looking at your NCL board to find out about the new price changes. Since the Escape will be debuting and Carnival has the Vista debuting later I thought I'd check out NCL. Strangest thing is as a Carnival cruise line fan I never realized that all of us who work in the Education field were low quality passengers. It is good to know that NCL doesn't have low quality people like myself on their ships. Oh, my goodness my friend at work did NCL this past March Break while I did Carnival I think I'd better let her know teachers are lower quality people. Now I am wondering just who is the lower quality person.

[billyjean000]

I don't have a copy of the complementary breakfast but it's the same as it always was....that thingie we hang on the door, remember?

 

Here's a copy of the new Room Service Menu. Blow it up and read the fine print at the bottom in regard to service fees and 18% gratuity fees:

 

[ATTACH]347999[/ATTACH]

 

Harriet

 

Thank you for posting the menu. As a person who is considering sailing NCL in the future this menu helps me to understand why there is a new charge. I am not a fan of buffets so room service that includes hot foods is well worth the extra charge. On Carnival I always tip extra so 18% is reasonable.

[evertravel1]

I am very disappointed with NCL's decision to implement the room service charge. I have only cruised with them once before, and have since stuck with Royal and Princess. I thought that I would give it another try. I think that twice will be my NCL limit.

[Snowrose]

Does anyone know exactly whats on the complementary breakfast hanger menu. My wife usually gets room service half the time for breakfast but not sure what the no charge items are.

 

The menu link posted above says only the regular breakfast drinks are free, from 6:30AM to 10AM.

[sixesandeights]

Yes we really are.....It's worth a try. I have read on the casino boards that the casino is good.

 

The Carnival casino is MUCH better then NCL.

 

6&8

[thecakebox]

The menu link posted above says only the regular breakfast drinks are free, from 6:30AM to 10AM.

 

It also says complimentary continental breakfast using order form

[Cruise a holic]

I know there's been talk about the fee, but haven't seen a roll-out schedule.

 

Here it is direct from NCL:

 

Room Service

• Room service will now have a $7.95 convenience charge

• As Pizza is already part of the new Room Service menu, the Pizza 24/7 program will no longer be offered anywhere on the vessels

• The roll out schedule will be as follows:

o America – Saturday, May 2

o Breakaway – already implemented

o Dawn - Friday, May 1

o Epic Sunday, May 3

o Gem – Saturday, May 2

o Getaway – already implemented

o Jade – Saturday, May 2

o Jewel – Thursday, May 7

o Pearl – Saturday, May 2

o Sky – Friday, May 1

o Spirit – Thursday, May 7

o Star – Monday, May 11

o Sun – Friday, May 8

 

While we rarely ever use room service, does this fee apply to Haven suites also? We will be in a suite on our Breakaway sailing. Will be our first NCL cruise and this policy is nickle and dime.

 

Thanks

[ltjn]

So everything is falling in-line now. Room service fee, no 24 hour pizza, just room service pizza and now not being able to removing food from restaurants and buffets to take back to stateroom. This makes sense to me now, not!

 

 

Got to love FDR, he is making NCL a world class cruise line. He will show Kevin how to make a profit. Personally, I think Kevin's quick exit was all about the money increase promised by FDR at the expense of the customer.

[doodlesinkentucky]

Do folks in suites also have to pay for room service if they order items through their butler? We usually don't order meals but I know they do have a different

room service menu in the suites. We are traveling with family next year and they may order from it.

 

 

Just wondering....

[BreeYark]

Reading the fine print on the menu, my understanding is that if I order 2 full meals with a single 2$ water bottle, they don't charge me the 7,95$. Is that right?