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Too much on board credit

mtebor

By mtebor,
in Royal Caribbean International

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mtebor

mtebor

Posted
Posted

I have been redeeming points for onboard credit and was wondering what happens if I have a negating balance at the end of the cruise. I currently have about $800 after I misapplied a redemption. It was supposed to be 500 off payment but I put in $500 onboard credit. I called as soon as I realized mistake but it couldn't be changed

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caddie1

caddie1

Posted
Posted
Go to casino and draw the cash on your card. You will pay a % which is either 3 or 5 % not quite sure but at least you will get the cash rather than spending it for the sake of it on things you may not need or want.

 

I do not believe it does.

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uksimonusa

uksimonusa

Posted
Posted
I had a negative balance on one trip. They will put a credit on the credit card you used for your Trip. It won't cost anything,and they put the credits my card the Monday following our cruise.

 

That only happens if the OBC is refundable OBC, and I believe that OBC from credit card points is non refundable, so getting the cash from the casino before the end of the cruise is a good option.

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Clarea

Clarea

Posted
Posted
That only happens if the OBC is refundable OBC, and I believe that OBC from credit card points is non refundable, so getting the cash from the casino before the end of the cruise is a good option.

I believe Visa points OBC is still considered refundable.

 

If it does get credited back to the credit card, you will lose double points, so perhaps it's best to take any remaining OBC out in cash anyway.

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molly361

molly361

Posted
Posted

OBC from Visa points is REFUNDABLE- They will issue a credit to the card you use when you check in. If that was a RCL Visa card double points will be subtracted just like double points are given when you make an RCL purchase.

 

You can go to guest services and cash it out on the last day instead.

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molly361

molly361

Posted
Posted (edited)
I believe Visa points OBC is still considered refundable.

 

If it does get credited back to the credit card, you will lose double points, so perhaps it's best to take any remaining OBC out in cash anyway.

 

OBC from Visa points is REFUNDABLE- They will issue a credit to the card you use when you check in. If that was a RCL Visa card double points will be subtracted just like double points are given when you make an RCL purchase.

 

You can go to guest services and cash it out on the last day instead.

 

Darn slow fingers Ellen:p

 

Just did this 2 weeks ago. Credit took about a week to go back to our card (not a B of A one)

Edited by molly361
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orville99 "Live from...." Rare

orville99

Posted
Posted

It is both refundable and you can draw it out at the casino. If you have $500 left, it will cost you $25 to draw it out (5%). If you let it refund to your CC, you will lose double points (1,000 or $10) but you get your entire $500 back. Cheaper in the long run to let it refund.

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Clarea

Clarea

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It is both refundable and you can draw it out at the casino. If you have $500 left, it will cost you $25 to draw it out (5%). If you let it refund to your CC, you will lose double points (1,000 or $10) but you get your entire $500 back. Cheaper in the long run to let it refund.

Note also that if OBC is refundable, you can draw it out in cash at Guest Services on the last day of the cruise, with no service charges.

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SamInWa

SamInWa

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Posted

I will tell you what happened to me on my April 2012 cruise.

 

I had $100 of on board credit from a future booking cruise.

I had $150 of on board credit from my Royal Caribbean credit card.

 

I spent about $175 on board on various purchases.

 

I got a refund to my credit card of $125 a few days after the cruise was all over.

 

So from this I can deduce that they first applied my non-refundable future cruise credit, then my credit card credit... and finally they returned the unused portion from the credit card.

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Clarea

Clarea

Posted
Posted
I will tell you what happened to me on my April 2012 cruise.

 

I had $100 of on board credit from a future booking cruise.

I had $150 of on board credit from my Royal Caribbean credit card.

 

I spent about $175 on board on various purchases.

 

I got a refund to my credit card of $125 a few days after the cruise was all over.

 

So from this I can deduce that they first applied my non-refundable future cruise credit, then my credit card credit... and finally they returned the unused portion from the credit card.

You had an excellent experience! You got an extra $50 from Royal!:)

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Big_G

Big_G

Posted
Posted
We were on the Navigator 2 weeks ago and had $1550 OBC from our Visa points. I went to Guest Services the night before we disembarked about 5:00 (before the crowds started) and received a cash refund of what was left....$67.00 :D

 

I'm not ashamed to say the next OBC refund I get will be my first. DW is very skilled at 'managing' our OBC.

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