Pencruise Posted September 19, 2016 #926 Share Posted September 19, 2016 Great info! Does anyone know anything about Rahael on Brilliance? We are booking OS or GS for Nov 19th and would like to make sure we have a few requests/questions in. For example, we are bringing our toddler and would like to arrange sitting or nursery care so we can enjoy happy hour in the lounge without him disturbing any of you refined folks ;) This will be our first time on RCCL, but our 4th cruise for the year (next up is Jan 2017 without our son on the Eclipse in Aqua Class!). We are seasoned cruisers, but we do not always go with suite and have no experience with royal. While I'm at it, our suite would be right next to the hump-- possibly 1052. I'm assuming this means little privacy? Lastly, do they still do breakfast at Chops for suite guests? Thank you! We disembarked Brilliance last week and Raphael had been in the Diamond Lounge for our cruise, however he was moving over to the Concierge Lounge from last weekend I.e. 9/11. He is an extremely nice person and very helpful. We were in OS 1062 and we had to keep part of the bedroom curtains closed as we were overlooked by the GS balcony next door which was at the beginning of the hump. Yes, breakfast was available in Chop's. Have a great cruise, we loved the Brilliance. Link to comment Share on other sites More sharing options...
CAT GIRL Posted September 19, 2016 #927 Share Posted September 19, 2016 Perla Francisco signed on to the Serenade today in the Diamond Lounge. Link to comment Share on other sites More sharing options...
lauraapp Posted September 19, 2016 #928 Share Posted September 19, 2016 Does anyone know who is currently on the Explorer in Diamond and Concierge lounge? Link to comment Share on other sites More sharing options...
Clarea Posted September 19, 2016 #929 Share Posted September 19, 2016 Does anyone know who is currently on the Explorer in Diamond and Concierge lounge? Denzil Fernandes is in the CL. Link to comment Share on other sites More sharing options...
nelly55 Posted September 19, 2016 #930 Share Posted September 19, 2016 Just got off Indy and Felix got off today. Jacque has moved to the CL, don't know who has gone to DL but Jacque said it was a new person. Link to comment Share on other sites More sharing options...
SherriZ366 Posted September 20, 2016 #931 Share Posted September 20, 2016 Does anyone know who is currently on the Explorer in Diamond and Concierge lounge?As per the Google Doc, Jorge Delgado who began his rotation on 7-3-2016 should still be in the DL. https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=371892551 Link to comment Share on other sites More sharing options...
SherriZ366 Posted September 20, 2016 #932 Share Posted September 20, 2016 (edited) Just got off Indy and Felix got off today. Jacque has moved to the CL, don't know who has gone to DL but Jacque said it was a new person. Is Jacque still scheduled to go on vacation on 10-2-2016 or on 12-3-2016? Edited September 20, 2016 by SherriZ366 Link to comment Share on other sites More sharing options...
SherriZ366 Posted September 20, 2016 #933 Share Posted September 20, 2016 Thanks for the information -- I updated the Googledoc https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
CAT GIRL Posted September 21, 2016 #934 Share Posted September 21, 2016 Jewel - Diego Tripaldi will be back in the CL. He boards tomorrow. Indy - Jacque Yabut is in the CL covering Felix's vacation. Laura Bernard is in the DL. She is new. Link to comment Share on other sites More sharing options...
SherriZ366 Posted September 22, 2016 #935 Share Posted September 22, 2016 Jewel - Diego Tripaldi will be back in the CL. He boards tomorrow. Indy - Jacque Yabut is in the CL covering Felix's vacation. Laura Bernard is in the DL. She is new. Thanks -- I updated the Google Doc https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=371892551 Link to comment Share on other sites More sharing options...
JessandLevi Posted September 24, 2016 #936 Share Posted September 24, 2016 Jewel - Diego Tripaldi will be back in the CL. He boards tomorrow. Indy - Jacque Yabut is in the CL covering Felix's vacation. Laura Bernard is in the DL. She is new. We will be on Indy December 12-17 and was wondering if anyone had any feedback on Jacque as the concierge? Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
CAT GIRL Posted September 24, 2016 #937 Share Posted September 24, 2016 Jacque is wonderful, however she just got her new contract and her vacation is Oct 30th to Jan 19th. I'm sad that I won't be sailing with her in December. Link to comment Share on other sites More sharing options...
Garavar Posted September 24, 2016 #938 Share Posted September 24, 2016 Any info/review on CL and DL concierges on Rhapsody? They good? Nice? Feedback? Sent from my STV100-1 using Forums mobile app Link to comment Share on other sites More sharing options...
love2cruiseLadies Posted September 24, 2016 #939 Share Posted September 24, 2016 We disembarked Brilliance last week and Raphael had been in the Diamond Lounge for our cruise, however he was moving over to the Concierge Lounge from last weekend I.e. 9/11. He is an extremely nice person and very helpful. We were in OS 1062 and we had to keep part of the bedroom curtains closed as we were overlooked by the GS balcony next door which was at the beginning of the hump. Yes, breakfast was available in Chop's. Have a great cruise, we loved the Brilliance.[/quote Thanks to all for the helpful information. Did you get to know Raphael enough to suggest a small gift he might enjoy? We often do chocolates and cash, but I thought I'd ask just in case you have more personal ideas. Also, do they let you take a drink out of the lounge during the 5-8:30 cocktail hour(s)? We don't want to bring our little one in as I understand this may be against the rules. Link to comment Share on other sites More sharing options...
JessandLevi Posted September 24, 2016 #940 Share Posted September 24, 2016 Jacque is wonderful, however she just got her new contract and her vacation is Oct 30th to Jan 19th. I'm sad that I won't be sailing with her in December. Oh thanks for information any news on who replacement will be? Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
George C Posted September 24, 2016 #941 Share Posted September 24, 2016 Rahael is supposed to have boarded BR on 9-12-2016. https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 You should send an email with your questions to BR_Concierge@rccl.com and even if Rahael is not back on board, the Concierge will answer your questions. I also suggest that you post your questions on the RCI board -- using the subject: Questions on Brilliance suites WE just got off Brilliance yesterday, Raheal was by far best concierge we ever had, staff in concierge lounge was great , also staff and breakfast in chops was also great Link to comment Share on other sites More sharing options...
golfpccc Posted September 24, 2016 #942 Share Posted September 24, 2016 Liberty of the Seas : Carlos Ortiz on vacation as of 10/4/16. Jrge moving to SL and Anis back from vacation 10/2 going to DL. Carla Link to comment Share on other sites More sharing options...
CptSticky Posted September 24, 2016 #943 Share Posted September 24, 2016 We disembarked Brilliance last week and Raphael had been in the Diamond Lounge for our cruise, however he was moving over to the Concierge Lounge from last weekend I.e. 9/11. He is an extremely nice person and very helpful. We were in OS 1062 and we had to keep part of the bedroom curtains closed as we were overlooked by the GS balcony next door which was at the beginning of the hump. Yes, breakfast was available in Chop's. Have a great cruise, we loved the Brilliance.[/quote Thanks to all for the helpful information. Did you get to know Raphael enough to suggest a small gift he might enjoy? We often do chocolates and cash, but I thought I'd ask just in case you have more personal ideas. Also, do they let you take a drink out of the lounge during the 5-8:30 cocktail hour(s)? We don't want to bring our little one in as I understand this may be against the rules. Most CL's have been allowing minors as long as they are well behaved and accompanied by an adult. Taking a drink out is not Enforced much these days but it could depend on the ship. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
SherriZ366 Posted September 25, 2016 #944 Share Posted September 25, 2016 Thanks for the information -- updated the GoogleDoc https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Link to comment Share on other sites More sharing options...
trolleydolly Posted September 25, 2016 #945 Share Posted September 25, 2016 Just got off Indy and Felix got off today. Jacque has moved to the CL, don't know who has gone to DL but Jacque said it was a new person. How was Felix? We haven't met him before and we are on the transatlantic next year. Been very spoilt by Raj over the years.... Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
nelly55 Posted September 25, 2016 #946 Share Posted September 25, 2016 How was Felix? We haven't met him before and we are on the transatlantic next year. Been very spoilt by Raj over the years.... Sent from my iPad using Forums Felix was great, mingled with everyone in the lounge while still making time to sort out any queries people had. Left messages on the phone most days with info about things like the bridge tour and ice shows. Bar staff in lounge were great too. Link to comment Share on other sites More sharing options...
FLACRUISER99 Posted September 25, 2016 #947 Share Posted September 25, 2016 Thanks for the information -- updated the GoogleDoc https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0 Only an Idea, how about including the Loyalty Ambassador in the spreadsheet? Link to comment Share on other sites More sharing options...
troykahack Posted September 25, 2016 #948 Share Posted September 25, 2016 (edited) Are the Concierge in the DL or SL/CL or both? I got an email from the Concierge for our cruise tomorrow and said they would be in the CL. Many talk about talking and working with them in the DL. Edited September 25, 2016 by troykahack Link to comment Share on other sites More sharing options...
suzyluvs2cruise Posted September 25, 2016 #949 Share Posted September 25, 2016 Are the Concierge in the DL or SL/CL or both? I got an email from the Concierge for our cruise tomorrow and said they would be in the CL. Many talk about talking and working with them in the DL. The DL and the CL or SL each have a concierge. Ships like Oasis/Allure/Anthem have 2 concierges in the SL and 1 in the DL. Link to comment Share on other sites More sharing options...
Ron Don Posted September 25, 2016 #950 Share Posted September 25, 2016 Just received a welcome email from Sucel Anderson, Suite Concierge, Adventure of the Seas this morning. Now I do not know if he has been changed from the DL to the CL or just sent out the email under the signature but the email suggests that he is the new Concierge in the CL. I am not sure where Frankie is. Link to comment Share on other sites More sharing options...
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