NIATPAC29 Posted March 19, 2016 #176 Share Posted March 19, 2016 Rccl is counting on the blind loyalty of the sheeple to just let this one go also. They have taken the practice of taking their customers for granted to a new low ! 6 cruises in the toilet really !?!? Link to comment Share on other sites More sharing options...
Ocean Boy Posted March 19, 2016 #177 Share Posted March 19, 2016 Rccl is counting on the blind loyalty of the sheeple to just let this one go also. They have taken the practice of taking their customers for granted to a new low ! 6 cruises in the toilet really !?!? Thank you for your concern. Link to comment Share on other sites More sharing options...
waterbugohio Posted March 19, 2016 #178 Share Posted March 19, 2016 Resist people, just resist. Don't feed the troll. Let him go hungry. Ignore!!! :):) Link to comment Share on other sites More sharing options...
publicpersona Posted March 19, 2016 #179 Share Posted March 19, 2016 (edited) I'm completely understanding of unforeseen events coming up that would force them to cancel, and I think it was communicated well. However, this is costing them reputation as their proposed accommodation (shorter cruise on a ship that hasn't recently been refurbished, in a smaller stateroom) at the "protected" fare was just hard to take. And their reimbursement policy for air changes comes up lacking too. I'm flexible enough that I could change sail dates (and I understand many cannot), but they should make a real effort to compensate their passengers not because they have to, but because it is best for the business in the long term. It's not my fault they didn't have their ship together. Edited March 19, 2016 by publicpersona Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted March 19, 2016 #180 Share Posted March 19, 2016 Resist people, just resist. Don't feed the troll. Let him go hungry. Ignore!!! :):) Sent from my HTC One_M8 using Tapatalk Link to comment Share on other sites More sharing options...
Clarkk W Griswald Posted March 19, 2016 #181 Share Posted March 19, 2016 (edited) I'm completely understanding of unforeseen events coming up that would force them to cancel, and I think it was communicated well. However, this is costing them reputation as their proposed accommodation (shorter cruise on a ship that hasn't recently been refurbished, in a smaller stateroom) at the "protected" fare was just hard to take. And their reimbursement policy for air changes comes up lacking too. I'm flexible enough that I could change sail dates (and I understand many cannot), but they should make a real effort to compensate their passengers not because they have to, but because it is best for the business in the long term. It's not my fault they didn't have their ship together. Very well said, exactly how I feel. Although I couldn't change my travel dates, I am booked on the Indy on a 4 night leaving March 30 to my least favorite port of Cozumel. But I don't mind staying on the ship. However, it will cost me more than the $100 "inconvenience" OBC they offered. [emoji45] Edited March 19, 2016 by Clarkk W Griswald Link to comment Share on other sites More sharing options...
NIATPAC29 Posted March 19, 2016 #182 Share Posted March 19, 2016 RCCL = R eally C ould C are L ess Link to comment Share on other sites More sharing options...
Piepkorn Posted March 19, 2016 #183 Share Posted March 19, 2016 Enough is enough ! Rccl has once again stomped on the hearts of thousands of its customers. Special occasions,once in a lifetime events,graduations,anniv.,weddings,---all of these ruined by rccl due to their money first da_n the customers mentality. Any and everyone should cancel future cruises,those thousands just cancelled re book elsewhere. A major downturn in their business will open thier eyes. This is the worst behavior ever demonstrated by a cruise company. Remember the aos sailing into the storm recently? Show rccl who is really in control. Just really lousy of them to do this to people !! Sadly many will still show up at the port thinking all is well. Enough is enough !! I agree with you - but it's obvious they don't really care. If you boycott them and revenue drops, they will just move the ships somewhere else. Just ask us about that in California. Link to comment Share on other sites More sharing options...
Merion_Mom Posted March 19, 2016 #184 Share Posted March 19, 2016 This is a lesson that RCI has had many opportunities to learn in the past. Will they ever get it? That's a very interesting thing, isn't it, OB? Their learning curve never seems to head upwards. :( Link to comment Share on other sites More sharing options...
Ocean Boy Posted March 19, 2016 #185 Share Posted March 19, 2016 I'm completely understanding of unforeseen events coming up that would force them to cancel, and I think it was communicated well. However, this is costing them reputation as their proposed accommodation (shorter cruise on a ship that hasn't recently been refurbished, in a smaller stateroom) at the "protected" fare was just hard to take. And their reimbursement policy for air changes comes up lacking too. I'm flexible enough that I could change sail dates (and I understand many cannot), but they should make a real effort to compensate their passengers not because they have to, but because it is best for the business in the long term. It's not my fault they didn't have their ship together. How can you say it was communicated well when at least one person posted that they found out their cruise was cancelled when they read this thread? Link to comment Share on other sites More sharing options...
Clarea Posted March 19, 2016 #186 Share Posted March 19, 2016 That's a very interesting thing, isn't it, OB? Their learning curve never seems to head upwards. :( Which is why I did not book the first few cruises after Majesty's dry dock. Hopefully I've left enough leeway, but after this Empress thing, I'm somewhat concerned. Link to comment Share on other sites More sharing options...
Merion_Mom Posted March 19, 2016 #187 Share Posted March 19, 2016 You really do go on and on. Although I agree that this situation is a huge mess I don't agree with "Any and everyone should cancel future cruises." I am "loyal to Royal" and am very disappointed in the way Royal Caribbean handled THIS situation (but was not disappointed in the two Anthem situations). We are currently booked on 22 Royal Caribbean voyages and I will NOT be canceling my future cruises with Royal Caribbean as they offer an excellent product that fits my cruise style. We are booked on the May 16th Empress sailing and hope that it will sail as advertised. However, I will be disappointed if it is canceled but will book something else with Royal Caribbean and continue enjoying the product. You are entitled to your opinion and I mine. My question to you is "Have you ever cruised with Royal Caribbean? If so, were you disappointed in your cruise?" I hope not, as there isn't one. May 14? Link to comment Share on other sites More sharing options...
Ocean Boy Posted March 19, 2016 #188 Share Posted March 19, 2016 Which is why I did not book the first few cruises after Majesty's dry dock. Hopefully I've left enough leeway, but after this Empress thing, I'm somewhat concerned. Apparently, we are a bit better at learning from history than our dear friends in Miami. Link to comment Share on other sites More sharing options...
Merion_Mom Posted March 19, 2016 #189 Share Posted March 19, 2016 (edited) I'm completely understanding of unforeseen events coming up that would force them to cancel, and I think it was communicated well. However, this is costing them reputation as their proposed accommodation (shorter cruise on a ship that hasn't recently been refurbished, in a smaller stateroom) at the "protected" fare was just hard to take. And their reimbursement policy for air changes comes up lacking too. I'm flexible enough that I could change sail dates (and I understand many cannot), but they should make a real effort to compensate their passengers not because they have to, but because it is best for the business in the long term. It's not my fault they didn't have their ship together. I absolutely agree that they should allow people to switch to other ships on a space-available basis. This close in, they should be looking to fill up cabins anyway. I am sure that their thinking was: Ship from same port of embarkation. End of thought process. :rolleyes: Edited March 19, 2016 by Merion_Mom Link to comment Share on other sites More sharing options...
beachnative Posted March 19, 2016 #190 Share Posted March 19, 2016 I hope not, as there isn't one. May 14? OOPS. I meant May 19th. We are doing a Back2Back Allure followed by 4 nights in Ft.Lauderdale followed by the Empress. I guess I have too many cruise dates in my head. Link to comment Share on other sites More sharing options...
MattInFLL Posted March 19, 2016 #191 Share Posted March 19, 2016 Thank you John - you've given me a new "words to live by". Link to comment Share on other sites More sharing options...
Merion_Mom Posted March 19, 2016 #192 Share Posted March 19, 2016 OOPS. I meant May 19th. We are doing a Back2Back Allure followed by 4 nights in Ft.Lauderdale followed by the Empress. I guess I have too many cruise dates in my head. See you on board! (God willin' and the crick don't rise! ;)) Link to comment Share on other sites More sharing options...
Deptacon Posted March 19, 2016 #193 Share Posted March 19, 2016 While it sucks this happens, some of you need to get over it. Truely first world problems. All the crap and problems in the world, and you are going ballistic about having to change your vacation plans from plan a to plan b. some of you are acting like its the apocalypse. Link to comment Share on other sites More sharing options...
Rare LMaxwell Posted March 19, 2016 #194 Share Posted March 19, 2016 While it sucks this happens, some of you need to get over it. Truely first world problems. All the crap and problems in the world, and you are going ballistic about having to change your vacation plans from plan a to plan b. some of you are acting like its the apocalypse. Well this isn't allthecrapproblemsintheworldcritic.com Link to comment Share on other sites More sharing options...
beachnative Posted March 19, 2016 #195 Share Posted March 19, 2016 See you on board! (God willin' and the crick don't rise! ;)) Having read your posts over the years, I'm looking forward to meeting you. I'd say joke, "I'll buy you a drink in the Concierge Lounge", but I don't think we'll have one.;) Link to comment Share on other sites More sharing options...
Deptacon Posted March 19, 2016 #196 Share Posted March 19, 2016 Well this isn't allthecrapproblemsintheworldcritic.com Just reading through some of the posts and you would think people died or a genocide has occured....nope, a cruise got cancelled, and they have to make alternate week off not going to work plans. Link to comment Share on other sites More sharing options...
Aquahound Posted March 19, 2016 #197 Share Posted March 19, 2016 RCCL = R eally C ould C are L ess Could care less? That means they do care. I'm sure they appreciate your compliment. ;) Link to comment Share on other sites More sharing options...
Merion_Mom Posted March 19, 2016 #198 Share Posted March 19, 2016 Having read your posts over the years, I'm looking forward to meeting you. I'd say joke, "I'll buy you a drink in the Concierge Lounge", but I don't think we'll have one.;) Alas, I fear that you are right. Of course, at this point, I'll just settle for a cruise ship that functions! :eek: Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted March 19, 2016 #199 Share Posted March 19, 2016 I'm completely understanding of unforeseen events coming up that would force them to cancel, and I think it was communicated well. However, this is costing them reputation as their proposed accommodation (shorter cruise on a ship that hasn't recently been refurbished, in a smaller stateroom) at the "protected" fare was just hard to take. And their reimbursement policy for air changes comes up lacking too. I'm flexible enough that I could change sail dates (and I understand many cannot), but they should make a real effort to compensate their passengers not because they have to, but because it is best for the business in the long term. It's not my fault they didn't have their ship together. Are Majesty staterooms smaller than Empress? Link to comment Share on other sites More sharing options...
publicpersona Posted March 19, 2016 #200 Share Posted March 19, 2016 Are Majesty staterooms smaller than Empress? Yes, significantly. Majesty's ocean view staterooms are 122-157 sq ft. Empress's ocean view staterooms are 206 sq ft. Link to comment Share on other sites More sharing options...
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