Two Surprise Upgrades

[indyrocks]

We had a wonderful surprise this morning. Monica from Princess Cruises called to ask if we were still interested in an upgrade from a mini-suite to a full corner suite at the rear of the ship. We had received an upgrade offer in an e-mail a few months ago, but by the time we responded all the available suites were gone. Although we were a bit disappointed we were comforted by the fact that we still had "just" a mini-suite. But the rep said she'd put us on a wait-list in case anyone cancelled. Lo and behold, the unlikely happened and we got our chance less than a week before we sail. It's not necessarily cheap, but it'll be fun.

 

Just as I thought the call was ending, Monica noted that there is another reservation linked to ours. It happens to be my wife's newly-discovered cousin -- I'll call her "G" -- who is traveling alone. (My wife was adopted and only learned about her blood relatives last year after decades of searching. She's met a few of them during the last few months, but I've only met a couple. Three of her cousins are going on the trip with us, although only G linked her reservation to ours.) Anyway, Monica upgraded G from her balcony obstructed room to our former mini-suite at no charge. Complimentary. Free. G hasn't cruised in 20 years, so her re-introduction to cruising will be that much better thanks to Princess. We are so happy for her, much more than we are for ourselves!

 

So, God willing, all 7 of us will board Royal Princess in 5 days for what I pray will be a happy family event. I'm looking forward to getting to know my new cousins-in-law and their spouses. We all live in different parts of the US and this cruise offers the perfect chance to get together. And now we'll have plenty of room to host the whole group whenever we want to get together. I know it's just good business on their part but I'll still say it -- thanks, Princess!

[Colo Cruiser]

Very nice! Upgrade or upsell?

 

Oh never mind....... just saw the "not necessarily cheap comment".

Edited February 3, 2017 by Colo Cruiser

[fishywood]

Yes, confused a bit by your wording as to whether your cabin change (not your cousins') was an upgrade or upsell :confused:

[mevs904]

Based on the OP's comment about the price it sounds like an upsell for the suite. The cousin's move to a mini-suite sounds like an upgrade though.

[DrivesLikeMario]

Congrats! Sounds like a fantastic trip that will be filled with lots of new family memories! :)

[easyboy]

Congrats for having your full suite, and to G for her mini-siuite!

Enjoy your family reunion!

[jagsfan]

The best thing about cruising with family or friends is that you can do your own thing when you want or be together when you want. It's all good.

 

 

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[cruisequeen4ever]

How exciting! Have a wonderful cruise!

 

 

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[indyrocks]

Thanks to everyone for your kind comments, and sorry about the confusion. We've only had a similar experience once, many years ago, so I wasn't aware of the distinction between upgrade and upsell. As has been surmised, our suite will be an upsell, while G's mini is an upgrade.

 

Since G's original balcony cabin is now available there might be an additional bit of good news. We've been told the ship is full, so hopefully a couple that was previously wait-listed is now preparing to sail on Wednesday. The Royal Princess, along with her sister Regal Princess, were already our favorite Princess ships. I'm sure this will only strengthen that opinion.

[cruiser113]

Thanks to everyone for your kind comments, and sorry about the confusion. We've only had a similar experience once, many years ago, so I wasn't aware of the distinction between upgrade and upsell. As has been surmised, our suite will be an upsell, while G's mini is an upgrade.

 

Since G's original balcony cabin is now available there might be an additional bit of good news. We've been told the ship is full, so hopefully a couple that was previously wait-listed is now preparing to sail on Wednesday. The Royal Princess, along with her sister Regal Princess, were already our favorite Princess ships. I'm sure this will only strengthen that opinion.

 

We love the royal ...but regal is our ultimate ship

[iceleven]

Thanks to everyone for your kind comments, and sorry about the confusion. We've only had a similar experience once, many years ago, so I wasn't aware of the distinction between upgrade and upsell. As has been surmised, our suite will be an upsell, while G's mini is an upgrade.

 

Since G's original balcony cabin is now available there might be an additional bit of good news. We've been told the ship is full, so hopefully a couple that was previously wait-listed is now preparing to sail on Wednesday. The Royal Princess, along with her sister Regal Princess, were already our favorite Princess ships. I'm sure this will only strengthen that opinion.

 

What a wonderful and kind thought. :)