Habs_Fan Posted March 9, 2017 #1 Share Posted March 9, 2017 I canceled the pre-purchase of the AIBP online and it said it was successfully cancelled. No email confirmation or anything yet but was wondering if others have cancelled and if they credit the card used for purchasing it and if so how long does it take them? Link to comment Share on other sites More sharing options...
Colo Cruiser Posted March 9, 2017 #2 Share Posted March 9, 2017 I canceled the pre-purchase of the AIBP online and it said it was successfully cancelled. No email confirmation or anything yet but was wondering if others have cancelled and if they credit the card used for purchasing it and if so how long does it take them? Did you take a screen shot? I would try calling Princess and getting some documentation from them. Did the charge show on your CC when you purchased it? The credit should go back on the CC. Link to comment Share on other sites More sharing options...
easyboy Posted March 10, 2017 #3 Share Posted March 10, 2017 If the AIBP charge is not credited back to your credit card till you board, do not accept the sticker on your cruise card and re-confirm with PSD your cancellation. Link to comment Share on other sites More sharing options...
Thrak Posted March 10, 2017 #4 Share Posted March 10, 2017 Does it still show in the Personalizer? If it is cancelled it should no longer show up there. Link to comment Share on other sites More sharing options...
jennybenny Posted March 10, 2017 #5 Share Posted March 10, 2017 I canceled the pre-purchase of the AIBP online and it said it was successfully cancelled. No email confirmation or anything yet but was wondering if others have cancelled and if they credit the card used for purchasing it and if so how long does it take them? We found it took a few days to get the credit back. We called also as we were concerned but they said they saw we cancelled and it would be credited "soon". We cancelled when our cruise was cut short 2 days. They said the 2 days would be given as OBC and we didn't need more OBC. Was just surprised how quickly the money is taken when purchasing and how long it takes to put back if you cancel [emoji16] Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
caribill Posted March 10, 2017 #6 Share Posted March 10, 2017 We found it took a few days to get the credit back. We called also as we were concerned but they said they saw we cancelled and it would be credited "soon". We cancelled when our cruise was cut short 2 days. They said the 2 days would be given as OBC and we didn't need more OBC. Was just surprised how quickly the money is taken when purchasing and how long it takes to put back if you cancel [emoji16] It would have been refundable OBC. Link to comment Share on other sites More sharing options...
jennybenny Posted March 10, 2017 #7 Share Posted March 10, 2017 It would have been refundable OBC. I didn't want to deal with "how" it would be refunded. Check in the mail? Credit to the debit card used? Figured we had enough time before the cruise to cancel and we purchased on the cruise with the OBC we were given [emoji4] Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Habs_Fan Posted March 10, 2017 Author #8 Share Posted March 10, 2017 Thanks everyone. I do have a screen shot and it no longer shows on the cruise personalizer. I'll give it a few more days. I know sometimes it can take up to 7 days to get a refund back so I'll give it a few more days. Surprised they don't send out an email confirmation like they do when you purchase it. As long as it goes back to the card I'm fine with that. I have more than enough OBC and would rather just have it back on the card. Link to comment Share on other sites More sharing options...
Vegastime Posted March 10, 2017 #9 Share Posted March 10, 2017 We found it took a few days to get the credit back. We called also as we were concerned but they said they saw we cancelled and it would be credited "soon". We cancelled when our cruise was cut short 2 days. They said the 2 days would be given as OBC and we didn't need more OBC. Was just surprised how quickly the money is taken when purchasing and how long it takes to put back if you cancel [emoji16] Sent from my iPhone using Tapatalk It is amazing how quick a charge shows up, but how long it takes for a credit/return to show up. This seems to be the case almost everywhere. I read a article one time about why this is, but I do not remember the details. Link to comment Share on other sites More sharing options...
caribill Posted March 11, 2017 #10 Share Posted March 11, 2017 It is amazing how quick a charge shows up, but how long it takes for a credit/return to show up. This seems to be the case almost everywhere. I read a article one time about why this is, but I do not remember the details. I think in the case of Princess it is because charges are processed automatically by computers, but refunds take a human (other than the person issuing the credit) to authorize and thus are not instantaneous. Link to comment Share on other sites More sharing options...
nukesubsailor Posted March 11, 2017 #11 Share Posted March 11, 2017 I canceled the AIBP on my Cruise Personalizer. Two days later I noticed the credit had been received and showing on my credit card statement. Link to comment Share on other sites More sharing options...
Thrak Posted March 11, 2017 #12 Share Posted March 11, 2017 Most credit cards will allow you to sign up for account alerts. Whenever I return something I have purchased via credit card (essentially everything I purchase goes on the card) I get an email notice from the bank telling me I have received a credit to my account. I never have to manually check if a credit has been applied. Link to comment Share on other sites More sharing options...
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