Tranquility Base Posted March 27, 2017 #1 Share Posted March 27, 2017 Interesting development. Just booked an excursion on Diamond Princess for November. To have it confirmed it required prepayment. It automatically used OBC for this, but if no OBC then it would have needed a credit card. Link to comment Share on other sites More sharing options...
Brisbane41 Posted March 27, 2017 #2 Share Posted March 27, 2017 That is funny I also have a cruise on the Diamond Princess this November, I have over $500 of on board credit and have booked some excursions and it did not take the credit and the cruise personaliser has the notice at the bottom that I have the option for it to be charged to my account on board in which case the credit will cover it or to pay in advance. I wonder why the rules are so different for you? Link to comment Share on other sites More sharing options...
Tranquility Base Posted March 27, 2017 Author #3 Share Posted March 27, 2017 The process was to add an excursion to shopping cart, then proceed to payment. At that stage it said in red something like " Status, payment required", and also "not confirmed until payment received". Once I selected pay now it indicated OBC would be used and the status changed to confirmed. The OBC list in cruise personaliser remains unchanged. Link to comment Share on other sites More sharing options...
Brisbane41 Posted March 27, 2017 #4 Share Posted March 27, 2017 Mine are all confirmed without having to go through those steps at all. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted March 28, 2017 #5 Share Posted March 28, 2017 The option to use OBC to pre purchase shorex's is a good one but it is still relatively new. Perhaps it is having some teething issues. Link to comment Share on other sites More sharing options...
Tranquility Base Posted March 28, 2017 Author #6 Share Posted March 28, 2017 Perhaps as this is a relatively recent cruise booking that is why it's using this new system. However the other change with it is: if you didn't have enough OBC left, any further confirmed bookings would have required prepayment by credit card. Link to comment Share on other sites More sharing options...
Brisbane41 Posted March 28, 2017 #7 Share Posted March 28, 2017 Possibly the basing issues of the ship. I am doing a cruise while the ship is based in Japan and the payment for any on board expenses will be handles by Princess office in Japan as was the case last year. If the cruise they are booking on is relocating then the cruise could be managed by another international office and as such the rules may be different. On some cruises it appears you can pre reserve specialty restaurant places. I currently have four cruises booked with Princess and all are different with the set up. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted March 28, 2017 #8 Share Posted March 28, 2017 The one thing that cruise lines do very well is being consistently inconsistent. Link to comment Share on other sites More sharing options...
joejoe 59 Posted March 28, 2017 #9 Share Posted March 28, 2017 Advice please. ... so how would you go about booking a specialty dinner online , so that you can use your bonus special dinner voucher from the promotion a while ago? Sent from my SM-T310 using Tapatalk Link to comment Share on other sites More sharing options...
Sportfisher Posted March 29, 2017 #10 Share Posted March 29, 2017 Advice please. ... so how would you go about booking a specialty dinner online , so that you can use your bonus special dinner voucher from the promotion a while ago? Sent from my SM-T310 using Tapatalk You can only use your voucher if you book on the ship. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Brisbane41 Posted March 29, 2017 #11 Share Posted March 29, 2017 Advice please. ... so how would you go about booking a specialty dinner online , so that you can use your bonus special dinner voucher from the promotion a while ago? Sent from my SM-T310 using Tapatalk Book it, pay for it and then turn up on the ship and get them to refund it to you for on board credit. Link to comment Share on other sites More sharing options...
joejoe 59 Posted March 29, 2017 #12 Share Posted March 29, 2017 Book it, pay for it and then turn up on the ship and get them to refund it to you for on board credit. Thank you. I did wonder if i could do that & just get reimbursed. Sent from my SM-T310 using Tapatalk Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted March 30, 2017 #13 Share Posted March 30, 2017 Thank you.I did wonder if i could do that & just get reimbursed. Sent from my SM-T310 using Tapatalk Good luck. Make sure you have documentation with you. Link to comment Share on other sites More sharing options...
joejoe 59 Posted March 30, 2017 #14 Share Posted March 30, 2017 Good luck. Make sure you have documentation with you. Thanks will do[emoji4] Sent from my SM-T310 using Tapatalk Link to comment Share on other sites More sharing options...
Rare Womble99 Posted March 30, 2017 #15 Share Posted March 30, 2017 The online reservations for specialty dining has an annotation on the page to inform you that it is not for use with promotional offers or obc. If you choose to prepay be prepared for the possibility that they may not reimburse. Link to comment Share on other sites More sharing options...
Aussieflyer Posted March 30, 2017 #16 Share Posted March 30, 2017 I see over on the Princess board that posters (from the US) are reporting that shore excursions are now pre-paid without the ability to use OBC. Not sure what the situation is like for AU cruisers though. Link to comment Share on other sites More sharing options...
Brisbane41 Posted March 30, 2017 #17 Share Posted March 30, 2017 The online reservations for specialty dining has an annotation on the page to inform you that it is not for use with promotional offers or obc. If you choose to prepay be prepared for the possibility that they may not reimburse. You can cancel up to 24 hours on board the ship and have the funds credited back to your on board account. If by chance you decide to do it like this you have saves a reservation for yourself before it becomes fully booked. That way when you cancel the one you paid for make sure they immediately give you a new booking at the door when you are speaking to them. Link to comment Share on other sites More sharing options...
GUT2407 Posted March 30, 2017 #18 Share Posted March 30, 2017 That's a great step. Link to comment Share on other sites More sharing options...
mrs and mrs Posted March 30, 2017 #19 Share Posted March 30, 2017 That's a great step. yep, sure helps every-body else. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted March 30, 2017 #20 Share Posted March 30, 2017 You can cancel up to 24 hours on board the ship and have the funds credited back to your on board account. If by chance you decide to do it like this you have saves a reservation for yourself before it becomes fully booked. That way when you cancel the one you paid for make sure they immediately give you a new booking at the door when you are speaking to them. That would work unless there is a waiting list. Link to comment Share on other sites More sharing options...
joejoe 59 Posted March 30, 2017 #21 Share Posted March 30, 2017 The online reservations for specialty dining has an annotation on the page to inform you that it is not for use with promotional offers or obc. If you choose to prepay be prepared for the possibility that they may not reimburse. Thanks for that info. Sent from my SM-T310 using Tapatalk Link to comment Share on other sites More sharing options...
Brisbane41 Posted March 31, 2017 #22 Share Posted March 31, 2017 That would work unless there is a waiting list. The waiting list is irrelevant once you are on that ship. They bend the rules like that all the time. Besides the online booking of specialty restaurants prevents a fair and equal chance of all passengers getting a booking because many passengers including those in full suites get free passes to these restaurants all the time. My thought is that the waiting list will not be honoured because it is all done on paper on the ship and not by computer. Link to comment Share on other sites More sharing options...
Rare MicCanberra Posted March 31, 2017 #23 Share Posted March 31, 2017 The waiting list is irrelevant once you are on that ship. They bend the rules like that all the time. Besides the online booking of specialty restaurants prevents a fair and equal chance of all passengers getting a booking because many passengers including those in full suites get free passes to these restaurants all the time. My thought is that the waiting list will not be honoured because it is all done on paper on the ship and not by computer. What is the point of the waiting list then.:confused: Link to comment Share on other sites More sharing options...
Kiwi Kruzer Posted March 31, 2017 #24 Share Posted March 31, 2017 What is the point of the waiting list then.:confused: Waiting lists are important... they indicate a demand and give a sign that its OK to increase the price.;p;p Link to comment Share on other sites More sharing options...
Rare OzKiwiJJ Posted March 31, 2017 #25 Share Posted March 31, 2017 I've never been to speciality restaurant on a Princess cruise out of Australia that has been more than 1/4 full. However I've never tried to go on the first couple of nights, we usually go later in the cruise, and rarely book more than a day ahead. Sometimes we just make a last minute decision if the MDR menu isn't appealing and have always got a table. Link to comment Share on other sites More sharing options...
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