BopRN Posted May 10, 2017 #1 Share Posted May 10, 2017 If I decide to book with a TA, will I lose my C&A balcony discount. When I do a mock booking with different on-line TAs, there is nothing about my balcony discount. Link to comment Share on other sites More sharing options...
Coralc Posted May 10, 2017 #2 Share Posted May 10, 2017 More likely you will lose or reduce their onboard credit offer. The balcony discount lowers the price of the cruise. And sometimes the TA will lower their OBC offer as well, because it lowers their commission. Even if you book with a TA, the balcony discount is not combinable with Royal Caribbean's OBC, (on outside bookings) so you would have to choose one or the other. Link to comment Share on other sites More sharing options...
grapau27 Posted May 10, 2017 #3 Share Posted May 10, 2017 More likely you will lose or reduce their onboard credit offer. The balcony discount lowers the price of the cruise. And sometimes the TA will lower their OBC offer as well, because it lowers their commission. Even if you book with a TA, the balcony discount is not combinable with Royal Caribbean's OBC, (on outside bookings) so you would have to choose one or the other. I agree with this as it has affected me many times. Link to comment Share on other sites More sharing options...
Clarea Posted May 10, 2017 #4 Share Posted May 10, 2017 If I decide to book with a TA, will I lose my C&A balcony discount. When I do a mock booking with different on-line TAs, there is nothing about my balcony discount. It does sound like Royal will be implementing a policy of not allowing OBC from booking on board if your booking is under TA group rates. C&A balcony discount may be they next thing the disallow, but not yet. Link to comment Share on other sites More sharing options...
grapau27 Posted May 10, 2017 #5 Share Posted May 10, 2017 It does sound like Royal will be implementing a policy of not allowing OBC from booking on board if your booking is under TA group rates. C&A balcony discount may be they next thing the disallow, but not yet. In the UK if RC are offering eg $100 obc when my TA phones they are told Balcony discount can not be combined with obc offer.I stopped doing onboard booking because last time i did we had a disagreement because at first RC wouldn't accept that i had paid a deposit for an open booking and wouldn't credit it to the booking i was making with TA.We sorted it but it left a bad feeling. Link to comment Share on other sites More sharing options...
Clarea Posted May 10, 2017 #6 Share Posted May 10, 2017 In the UK if RC are offering eg $100 obc when my TA phones they are told Balcony discount can not be combined with obc offer.I stopped doing onboard booking because last time i did we had a disagreement because at first RC wouldn't accept that i had paid a deposit for an open booking and wouldn't credit it to the booking i was making with TA.We sorted it but it left a bad feeling. Depending on the type of OBC, the same thing happens here in the US. If the OBC is some promo OBC from Royal, it cannot be combined with the balcony discount. To my knowledge, the only Royal OBC that can be combined with the balcony discount is that from booking on board. Link to comment Share on other sites More sharing options...
grapau27 Posted May 10, 2017 #7 Share Posted May 10, 2017 Depending on the type of OBC, the same thing happens here in the US. If the OBC is some promo OBC from Royal, it cannot be combined with the balcony discount. To my knowledge, the only Royal OBC that can be combined with the balcony discount is that from booking on board. Thanks thats what they said. Link to comment Share on other sites More sharing options...
nelblu Posted May 10, 2017 #8 Share Posted May 10, 2017 Depending on the type of OBC, the same thing happens here in the US. If the OBC is some promo OBC from Royal, it cannot be combined with the balcony discount. To my knowledge, the only Royal OBC that can be combined with the balcony discount is that from booking on board. Bob, I always wondered if the RCL's VP are on salary/comms. basis. If comms. is involved, what happens to it when a Pax transfers the booking to a TA. Many times the transfers is encouraged while on board to get folks to book on board. Link to comment Share on other sites More sharing options...
Clarea Posted May 10, 2017 #9 Share Posted May 10, 2017 Bob, I always wondered if the RCL's VP are on salary/comms. basis. If comms. is involved, what happens to it when a Pax transfers the booking to a TA. Many times the transfers is encouraged while on board to get folks to book on board. I don't have any info about the makeup of Royal's CVP compensation. Link to comment Share on other sites More sharing options...
Rare silentbob007 Posted May 10, 2017 #10 Share Posted May 10, 2017 The TA we use is always able to call C&A and apply the balcony discount when it was applicable. It won't automatically show up in a booking. Link to comment Share on other sites More sharing options...
grapau27 Posted May 10, 2017 #11 Share Posted May 10, 2017 The TA we use is always able to call C&A and apply the balcony discount when it was applicable. It won't automatically show up in a booking. We get balcony and above every cruise and TA has to ring RC to confirm.The problem is if RC offer obc then it is one or the other. Fortunately i have a very good relationship with my TA( their best cruise customer) so we come to other arrangements. Link to comment Share on other sites More sharing options...
Yorkiegirl3 Posted May 10, 2017 #12 Share Posted May 10, 2017 I've been told by some of the large online agencies that the OBC they offer is not from group bookings but part of their commission. Anyone know if this is true? Link to comment Share on other sites More sharing options...
grapau27 Posted May 10, 2017 #13 Share Posted May 10, 2017 I've been told by some of the large online agencies that the OBC they offer is not from group bookings but part of their commission. Anyone know if this is true? So i have been told,mine is one of the biggest UK high street TAs and they tell me unless RC are funding an offer it comes from their commission. Link to comment Share on other sites More sharing options...
Biker19 Posted May 10, 2017 #14 Share Posted May 10, 2017 I've been told by some of the large online agencies that the OBC they offer is not from group bookings but part of their commission or some other kick back from RCI. Link to comment Share on other sites More sharing options...
Clarea Posted May 10, 2017 #15 Share Posted May 10, 2017 I've been told by some of the large online agencies that the OBC they offer is not from group bookings but part of their commission. Anyone know if this is true? That's true of our travel agent. Link to comment Share on other sites More sharing options...
jamesr3939 Posted May 10, 2017 #16 Share Posted May 10, 2017 Interesting, I just went back and looked at me OS I booked with Next Cruise in November for October. I booked this with them and moved it to my TA once we got back home. My booking is showing the Balcony discount of $100, BOGO price, and the $200 OBC that Next Cruise gave me. My TA is kicking in additional OBC but that doesn't usually show on my account until day two. Link to comment Share on other sites More sharing options...
tropiclvrs Posted May 10, 2017 #17 Share Posted May 10, 2017 (edited) I just ran into this issue today as well. Normally I see my balcony discount show up in the details but this one I just did today, didn't. I booked anyway and then just phoned and asked them to have it applied. Apparently, RCI is telling them that the C&A balcony discount is not combinable with the current "Maycation" offer. I knew I wouldn't receive the OBC in conjunction with the balcony discount but apparently whatever pricing I have is the best and I won't receive my discount. :evilsmile: They tried and tried, and had supervisors look at it and couldn't get the balcony discount. The only thing they were able to find was a slightly less ($40) offer which was under Friends and Family or something like that. Seems very odd. Anyone else come across this recently? I also should add that the pricing is less than if I try to book on RCCL's site directly that is including the C&A discount..... By about $170 so I guess I should just take what I have and be happy, right?!? Just find it odd...that's all. Edited May 10, 2017 by tropiclvrs Link to comment Share on other sites More sharing options...
Biker19 Posted May 11, 2017 #18 Share Posted May 11, 2017 Seems very odd. Anyone else come across this recently? I also should add that the pricing is less than if I try to book on RCCL's site directly that is including the C&A discount..... By about $170 so I guess I should just take what I have and be happy, right?!? Just find it odd...that's all. Not odd, that's the new normal. Biker, who rarely gets to use his balcony discount because some other offer applies a bigger discount. Link to comment Share on other sites More sharing options...
jamesr3939 Posted May 11, 2017 #19 Share Posted May 11, 2017 because some other offer applies a bigger discount. True! I always track my booked cruises for "discounts" and if something pops up I call my TA. She will research it and then advise me if it's a real "discount" from what I already have. Almost every time it's not an advantage to cancel what I have and book the next best "SALE". Link to comment Share on other sites More sharing options...
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