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Port tax refund


piatro
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Just had notification from celebrity that we have now lost a port stop on our december cruise on connie and will now have an extra sea day.This will according to celebrity enhance the guest experience, cant see how losing a port for a sea day will do that. Should we now receive a refund of port tax?

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Just had notification from celebrity that we have now lost a port stop on our december cruise on connie and will now have an extra sea day.This will according to celebrity enhance the guest experience, cant see how losing a port for a sea day will do that. Should we now receive a refund of port tax?

 

Port tax for that port will be refunded.

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Maybe, maybe not. The last time we missed a port (Ushuaia) there was no refund. We received an "explanation" that we had been undercharged for one port's tax so the loss of Ushuaia would go towards that. I didn't buy it, but there wasn't anything to be done about it.

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From our experience port charges at the time you book are based on the cruise lines best estimate. In some cases booking are made 2+ years in advance. The port charges in the interim do change but if they go up your booked fare doesn't change unless you take a action to cause a change (eg upgrade & pay more) then the port charges will be adjusted up or down to the rate at the time of the change.

 

When you are on the cruise if the actual port fees/taxes are higher per person than what you paid you are not charged. If they are lower you will recieve refundable OBC. We have gotten a refund in past on some cruises ranging from $6- 30.

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We got $10 when we couldn't dock in Malaga and $25 when we didn't make Helsinki

 

 

Sent from my iPad using Forums

 

We missed a port this past April on "Millie" due to being stuck in fog in Shanghai harbor for almost 24 hours and did not receive any refund. LuAnn

 

Our port stop has been removed completely from the itinerary, it's not due to us being unable to dock.

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