Rare shof515 Posted September 20, 2017 #1 Share Posted September 20, 2017 How do i get Carnival to stop calling me to book a future cruise? I never had a PVP or any other person assigned to me as i usually book all of my previous cruises online. They are calling both my house number and my cell phone about 2-3 times per day. Link to comment Share on other sites More sharing options...
CodyMiles1994 Posted September 20, 2017 #2 Share Posted September 20, 2017 You will have to call them to be taken off the list. When you book a cruise you give them permission to call you with cruise related offers & right now with so many people cancelling they may be calling you with a Taxes & Port Fee only offer. Link to comment Share on other sites More sharing options...
Micahs Grandad Posted September 20, 2017 #3 Share Posted September 20, 2017 Have you picked up phone and asked them to please stop calling? Link to comment Share on other sites More sharing options...
coevan Posted September 20, 2017 #4 Share Posted September 20, 2017 exactly, why are you whining to cruise critic, kind of preaching to the choir Link to comment Share on other sites More sharing options...
firemanbobswife Posted September 20, 2017 #5 Share Posted September 20, 2017 Change your phone number in your profile. Just be aware that you won’t get upsell calls that way. Link to comment Share on other sites More sharing options...
Rare shof515 Posted September 20, 2017 Author #6 Share Posted September 20, 2017 Have you picked up phone and asked them to please stop calling? i did each time they called and responded to their email to not to call Link to comment Share on other sites More sharing options...
riffatsea Posted September 20, 2017 #7 Share Posted September 20, 2017 I wonder how they decide who they are going to bother like that?? We have never gotten a call at all. Tell them if they call you again you will NEVER book another cruise! Maybe ask for a supervisor. Link to comment Share on other sites More sharing options...
Micahs Grandad Posted September 20, 2017 #8 Share Posted September 20, 2017 i did each time they called and responded to their email to not to call Than I would suggest you follow the advise given above. Terrible that they do not listen Link to comment Share on other sites More sharing options...
Pops, Esq. Posted September 20, 2017 #9 Share Posted September 20, 2017 They did this to me as well. They actually disclosed a "surprise" upcoming cruise to my wife when she answered the phone and they wanted to know if she "had any questions about your upcoming cruise." I came home to "are we going on a cruise?" I sent a Facebook message to John Heald and the calls stopped. No calls. No problems (but also no chance of upsell). Actually, I sent a very passive-aggressive message to him, telling him to please thank the employee that let the cat of the bag, since I was having a hard time figuring out how to surprise her. He got the point... Link to comment Share on other sites More sharing options...
goldenrod Posted September 20, 2017 #10 Share Posted September 20, 2017 We have been on 11 different cruise lines including Carnival 3 times and have never gotten a sales call from any of them Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
wap0003 Posted September 20, 2017 #11 Share Posted September 20, 2017 Book a cruise and the calls will stop [emoji38] Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
peajay84 Posted September 20, 2017 #12 Share Posted September 20, 2017 Remove your home number from your profile and block them on your cell phone. Link to comment Share on other sites More sharing options...
ryano Posted September 20, 2017 #13 Share Posted September 20, 2017 Book a cruise and the calls will stop [emoji38] Sent from my iPhone using Forums Agreed. At least thats what worked for me. lol. It never failed that every time I would sign on to the website, I would get several phone calls that day. Ive kept a cruise booked for the last two years and havent had a call since. Link to comment Share on other sites More sharing options...
dolita22 Posted September 20, 2017 #14 Share Posted September 20, 2017 Book a cruise and the calls will stop [emoji38] Sent from my iPhone using Forums Ha! That's why I did. No calls after booking (online with Carnival, not with a PVP who keeps calling). Also tried to change my phone number in my profile, but whomever calls must still have it on file so they kept calling even after I fake numbered them. Gahhh! Link to comment Share on other sites More sharing options...
wap0003 Posted September 20, 2017 #15 Share Posted September 20, 2017 I actually changed my number on carnival's website to a fake number and they still called every day until after I booked my cruise. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
wallywombat Posted September 20, 2017 #16 Share Posted September 20, 2017 I had this same problem. I removed my phone number from my profile and still got called. Asked the caller to stop calling and she said she was required to call any time we accessed Carnivals site. Finally sent an email and they stopped. Sent from my SM-G955U using Forums mobile app Link to comment Share on other sites More sharing options...
karlmonday Posted September 20, 2017 #17 Share Posted September 20, 2017 Answer the call and tell them you like their hair today and ask if that is a new shirt they are wearing.... They won't call back. Link to comment Share on other sites More sharing options...
Micahs Grandad Posted September 20, 2017 #18 Share Posted September 20, 2017 We have always used a pvp and told him from the beginning do not call when we go on the website when we are ready to book we will call. Works great Link to comment Share on other sites More sharing options...
Drazil65 Posted September 20, 2017 #19 Share Posted September 20, 2017 Block the phone number and unsubcribe to the email. This is a world of high tech everything nowadays, no reason to be irritated by first world problems..... Link to comment Share on other sites More sharing options...
Fireman9302 Posted September 20, 2017 #20 Share Posted September 20, 2017 I did all of the above, I finally had to contact John Heald on his facebook page.......asked him to make it stop...and no more calls... Link to comment Share on other sites More sharing options...
DisneyDatknee Posted September 20, 2017 #21 Share Posted September 20, 2017 This PVP keeps calling me and I've called her twice and left a message saying that I have my own TA. She keeps calling. I can blocked her but can still she her voicemail messages under blocked. :0 Link to comment Share on other sites More sharing options...
dwightnwynonia jr Posted September 20, 2017 #22 Share Posted September 20, 2017 When accessing the carnival website change it to where your not logged in when you go to the site they can see what you looked at . We had the same issue i just told our PVP not to call me i would them and it worked the calls stopped Sent from my SM-G860P using Forums mobile app Link to comment Share on other sites More sharing options...
nicole9s Posted September 20, 2017 #23 Share Posted September 20, 2017 I had to giggle when Carnival called the day before we left on our cruise. My husband answered and he had this look on his face like, what's going on? The PVP was looking to speak to Kevin. My husband was like, sure you can speak to him... but he's 4. Even after being told that, they've called twice more! Sent from my SM-G930T using Tapatalk Link to comment Share on other sites More sharing options...
Shmoo here Posted September 20, 2017 #24 Share Posted September 20, 2017 I was getting (almost daily) phone calls from "our PVP". Especially if I actually opened an e-mail from Carnival. Well, my husband was. It's his name on that account, but my e-mail address. He would call and ask for my husband. I would tell him, I'm the one you want to talk to. I do the trip planning. I would say every time "don't call me, I'll call you". My husband was finally home one day when he called, so I had him tell the PVP to stop calling. That worked. Link to comment Share on other sites More sharing options...
riclop Posted September 21, 2017 #25 Share Posted September 21, 2017 How do i get Carnival to stop calling me to book a future cruise? I never had a PVP or any other person assigned to me as i usually book all of my previous cruises online. They are calling both my house number and my cell phone about 2-3 times per day. I guess we are lucky they have never called us. Link to comment Share on other sites More sharing options...
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