NCL Cruise Reservations All Disappeared TODAY

[detwings]

I just went on to check my cruise for this weekend and ALL my reservations and upcoming cruises have been wiped clean. I tried to put the ship, sailing date and reservation number so they could find it again and NOTHING. ANYONE else having this trouble with NCL website????

[shof515]

do you have an adblock enable in the browser? sometimes that can make things disappear

[Indykitten]

You've been banned.

 

 

...just kidding. I'm sure it's just a website glitch. Give them a call?

[tef43]

IANYONE else having this trouble with NCL website????

No.

[rslinky]

About a month ago, all my paid show reservations disappeared. I had confirmation emails for them but when I talked to show reservations they could find no record. Credit card had not been charged so something happened but have no idea what. Luckily I was able to rebook as we were sailing with other couples. I check in about once a week now to make sure it looks like it’s in order. Hoping for no surprises at check in. But shows are far less concerning than the entire cruise reservations.

[CruisinStump]

There's an issue with the firefox and edge browsers that won't show reservations. Try using chrome if you're using one of those browsers.

 

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[zqvol]

There's an issue with the firefox and edge browsers that won't show reservations. Try using chrome if you're using one of those browsers.

 

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I always have issues with Chrome. Never Firefox.

[cruisecrazy82]

My reservation is still there but one of my purchased items is no longer showing. I still have the confirmation for it which I have printed so we’ll see what the problem is this weekend when I board. Hopefully it’s just a glitch. [emoji849]

 

 

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[don't-use-real-name]

My reservation is still there but one of my purchased items is no longer showing. I still have the confirmation for it which I have printed so we’ll see what the problem is this weekend when I board. Hopefully it’s just a glitch. [emoji849]

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I still have the confirmation for it which I have printed

 

As well as the rest of the reservation confirmation paperwork ???

 

Computers can take a brief unexpected voyage to the GREAT VOID stirrup cay -

make sure you are not on that cruise and have paperwork to back up your original contract.

 

Hope everything is squared away and returned to normal when you check-in !

[detwings]

Thanks for all the input. I called and talked to NCL IT support. They saw my reservations, but not me. They suggested trying to log on using Chrome (why didn't I think of that first LOL). I did and it worked..so guess it was a glitch with the Internet browser. thanks again for all your help.

[Always Cruising]

Same thing happened to me with Firefox a few weeks ago, and I haven't been able to get on to Myncl.com. I logged on to Chrome a few days ago, and at least got to my basic info (name, Latitudes points etc), but can't show reservations. Will spend the day on the phone with IT today, I guess.

[FL-Cruzer]

Same thing happened to me with Firefox a few weeks ago, and I haven't been able to get on to Myncl.com. I logged on to Chrome a few days ago, and at least got to my basic info (name, Latitudes points etc), but can't show reservations. Will spend the day on the phone with IT today, I guess.

 

This also happen to me about 6-8 months ago. I went to Microsoft Edge and was able to open both my current booked trips.

[MaryZ]

I use Edge also to view my ressies at ncl.com I always have glitches with firefox.

[mking8288]

MS released a major systems update w security patches recently re Windows 10, check & reboot, make sure your anti-virus & protections are current & up-to-date. No problems running Linux on Chrome browser

... . Safari, can't tell ya.

 

Sometimes, a simple computer reboot & browser reset is all it take.

 

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